Blacklisted?
The domains below are rejecting mail from Zoho's servers. I've blanked out the initial part of the email address. How do I get this fixed please? =============================================================================== This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. ###@iafrica.com INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :rejected because 135.84.80.216 is in
0x800CCC1a issue PLEASE HELP Company email has been down for the better of 3 weeks off and on.
Hi There, My Administrator can't seem to help out with this and he is exceptionally busy on other tasks. Our Company email has been down for the better of 3 weeks off and on. We can receive and send from one of the cell phones but all of the outlookbased email programs receive the above error and there are important messages sitting in outbox for almost a week again. I see per the forums that this was a common issue 9 mos ago.
Emails received during server failure.
Dear Zoho, since our server is down, what happens to emails that we are supposed to be receiving during today's maintenance? I receive emails constantly and I would like to have these emails once the server is back up.
Still can't send/receive mail
I'm still unable to send/receive mail, getting the follwing: Instruction in earlier thread to "[...] write an email to support (at) zohomail (dott) com" is not helpful because .... i can't send mail.
Is it possible to send email via Rest or not?
Hi all, url: https://mail.zoho.com/api/accounts/xxxxx/messages Content-Type: application/json Authorization: Zoho-authtoken xxxxxxxxxxx request: { "fromAddress": "noreply@lintcloud.com", "toAddress": "siva@lintcloud.com", "ccAddress": "amp@lintcloud.com", "bccAddress": "elan@lintcloud.com", "subject": "Email - TEST", "content": "Email can never be dead. The most neutral and effective way, that can be used for one to many and two way communication." } Response: { "status": { "code": 500,
Account Activate
Hi,One of my Account is Inactive please help me how to Activate . we have alredy send an email Support@zoho.com when we have trying to my end to activate when we have seen this error: Z101:Oops! Something went wrong. Try again later please help me how can its fixed. Thanks
Help with receiving emails
I can send emails but cannot receive them.
Unable to delete tasks posted to different user within MAIL
I have 2 tasks that show as belonging to a different user but created by me. I am unable to change the status, edit or delete these tasks as the system comes back to me with an error message "Oops! Something went wrong. Try again later" which of course produces the same result when I do try later... I have no idea how to clear these tasks from my task list
Storage / Mail Quota error?
Bom dia, Recebi um mail dando nota de que estava a atingir o limite da minha capacidade da minha conta de mail (jorge.sobreira@esferaimobiliaria.pt) Apesar de já a ter limpo e de ter visto que tem neste momento cerca de 146 MB, no painel de administrador, continua a dizer que tenho cerca de 65% de utilização. Porquê?! Obrigado.
Need help during signing up
I paid to hexonet (1api) for the domain: littleduck.xyz I wanna create email with it. Thank you very much!
sending email blocked and no response from support
Any ideas how to resolve this issue. My email must have been hacked and sent 4 spam emails. We that issue right away however my outgoing mail has been blocked by zoho. We tried contacting support and got no response. I use this email for business and can't communicate with customers. Any suggestions on how to get a response? Thanks! Jason
I have a problem!
I have a problem! is displaying an error with the following message This Operation has been restricted. Please contact support-as@zohocorp.com for further details my domain is tecnico40senac.tk
Not receiving E-mails with the second user
hi, i have a user/super user account for my website buhbaneswarlive.com as ashish.mahapatra@bhubaneswarlive.com. This account is able to receive and send e-mails perfectly. Today i created another user with e-mail id hello@bhubaneswarlive.com. With this e-mail id i am able to send mails.But i am not receiving any mails to this account when i try from the first user or my-gmail account. What can i do to solve this issue? Regards Ashish mahapatra
Error message cannot add domain name
I am trying to add my domain "makersa.ga", to zoho mail but it just says invalid operation please contact support.
Zoho Mail - service down
Hi guys, Zoho Mail down. Can you please update us on the status and when this is fixed? Location: Netherlands.
Email Problem
My email is not coming in or going out today
It seems to be working
it is working now, thank you
Error 5.4.1 Mail rejected by destination domain
My Energy provider (Octopus Energy in the UK) can't send messages to me, they get rejected with error message "5.4.1 Mail rejected by destination domain". Their IP address used for customer service emails is 167.89.86.172. Can you please make sure emails from octopus.energy or from that IP address do not get rejected anymore. They are not spam! Thank you!
SPF records
Hello I have already configured the SPF records and can ,t validate in the zoho mail cpanel. I took the test at http://www.kitterman.com/spf/validate.html? And it's all right. Our domain is mhglobal.com.br Can anyone help?
Not receiving emails
Hi, i know there are posts about this already but i am able to send emails out of zoho, but im not receiving them.
HELP
Am a web developer, i opened Zohomail for a client with the domain www.magnum-stiches.com. now i cannot remeber the email ID.... pls help
My email is invalid and my domain is linked to it and my telephone number.
I struggled with setting up my emails to my website, I tried to create a new account and now my domain is still linked to my old accountCan you help in unlocking my domain to my old account and advise on a new account so that I can start over?My domain is www.unconventionaldesignyork.comThe other problem is I can't even get into that account now as the email is apparently invalid.Please can you help?
hI Shiva, Please help me
Hi Shiva, Hope you are doing well, My domain is incoid.com, unfortunately Im not able to receive any email, Plese help .
550 Please turn on SMTP Authentication in your mail client.
550 Please turn on SMTP Authentication in your mail client. mail-vk0-f43.google.com [209.85.213.43]:54246 is not permitted to relay through this server without authentication. Please help.
email ID already exists
Hello, I can not create two mailboxes, I've tried everything! Already excludes and includes again, I already entered the personal profile, I already entered with the number of the cell phone, I redefined, but nothing works. There are two users tamara at linksearch dot com dot br and lilian dot pereira at linksearch dot com dot br Please help me.
Pop 3 access unable to verify account name or password
Hi this just started to happen at midnight last night Pop 3 access unable to verify account name or password Thanks
E-mail Problem: ResponseCode 421, 4.7.1 Intrusion prevention active for
Dear all, My partner is receiving a separate e-mail from Zoho each time he sends an e-mail. The e-mail is as follows: From : mailer-daemon@mail.zoho.com<mailer-daemon@mail.zoho.com> To : Date : Subject : Mail Delivery Status Notification (Delay) ============ Forwarded message ============ This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Thu, 19 Oct 2017 03:07:55 -0700
Mail sending blocked: Client host blocked using dnsbl.sorbs.net;
Hello, I got this message for every mail I try to send: [Status: Error, Address: <buket@elektroteknik.com.tr>, ResponseCode 421, 4.7.1 Intrusion prevention active for [135.84.80.216][D], Status: Error, Address: <zahide@elektroteknik.com.tr>, ResponseCode 421, 4.7.1 Intrusion prevention active for [135.84.80.216][D], Status: Error, Address: <sevkiyatistanbul@elektroteknik.com.tr>, ResponseCode 421, 4.7.1 Intrusion prevention active for [135.84.80.216][D]] Please help. Thank you,
Unable to connect SMTP server
I have linked my my Yahoo mail to my Zoho account. I never had any issues with SMTP until recently. Now when logged in to Zoho and trying to send Yahoo mail, I frequently get the following error: “Unable to connect SMTP server:plus.smtp.mail.yahoo.com Reason: Authenication failed: 535 5.7.0 (#MBR1213) Please verify your account by going to https://login.yahoo.com” Sometimes going to https://login.yahoo.com clears the issue, but the last month or so it rarely clears the issue. Sometimes just waiting
ZohoMail migration to Google / Gmail
Gentlemen, where can we find documentation for the migration from Zohomail to Google? Your server problems are not acceptable for a company like ours. We actually thought that it would be impossible that a company like yours would have a total system failure for email. But today we even witness a TOTAL fail?! https://mail.zoho.com/zm/ We'll be right back! Our service is temporarily unavailable. We are currently working to restore it. Please try again later.
Login Admin error
I made my Zoho non-email account today and users emails, but I can not access the administration email, the users' emails work, and the email and password are correct, when I click on the session start, do not load, do not show an error, Help me User Admin vinicius@vyls.com.br
Unable to receive emails via MS Outlook 2010 since yesterday morning.
With no changes made prior to yesterday morning, I have been unable to receive emails in Outlook with zoho account email. Task 'xxxx@xxxxxxx.com - Receiving' reported error (0x800CCC1A) : 'Your server does not support the connection encryption type you have specified. Try changing the encryption method. Contact your mail server administrator or Internet service provider (ISP) for additional assistance.' We have tried a variety of configurations to no avail. Sending/receiving with old email works.
Zoho Mail - I'm Not able to add my domain
Hi, I'm not able to signup for zoho mail Business when i'm adding my domain it is saying "The email address you have entered belongs to a different deployment/region. Please contact support@zohoaccounts.com for assistance." Please Help Me Team Zoho Regards Zayn
Outgoing emails to btinternet and talk21.com blocked.
Please could someone urgently call me again. missed your call re the above email issue I have. Thanks David Haley NEWA + 44 7704 988444
Downtime in Zoho Mail
Hi All, Due to certain unscheduled emergency maintenance, Zoho Mail services are currently down. Our network operations team is currently working on it with very high priority. We will keep you updated on this progress. To check the service status, please follow https://status.zoho.com Apologise for the inconvenience. Regards, Zoho Mail Team.
Outgoing emails to btinternet and talk21.com blocked.
I still have this issue. Please could someone call me asap on +44 7704 988444. Really urgent. Thanks David Haley NEWA
"Unable to add Alias Address" error on a Group
Hi Zoho, I am attempting to add an alias to a Group in my domain account. However, every time I attempt to do so, I get the error message "Unable to add Alias Address." I am attempting to add "paypal@" as an alias to the payments@ email address. The error occurs no matter what alias I attempt to add. I just attempted to add "foobar" and got the same error. Thank you
Spam Messages unviewable?
Apparently Zoho Mail is fixed, but I'm still getting the error message "Ah snap... Content is not available. Please try again after some time." on a bunch of messages that were sent over 30 days ago that I just found in my spam folder. I've marked these messages Not Spam and moved them to my Open Support Requests folder, but I still can't view the content. HELP PLEASE.
Problem sending mails
Hi friends, For my domain (fedecajas.com), I'm having some issues sending mail, i am getting the following errors in my Outlook: “La tarea ‘Recibiendo coordinador.gerencias@fedecjas.com (1)’ notificó el error (0x800408FC): “El nombre del servidor que ha escrito no se encuentra en la red (puede que no funcione temporalmente). Compruebe que tiene conexión y que el nombre del servidor es correcto.’ “La tarea ‘Enviando coordinador.gerencias@fedecjas.com (1)’ notificó el error (0x800CCC0D). 0No se puede
Can't reset password as it's sending to same email address
Hello I recently signed up using google to sign in. I am currently using the domain 1upradio.co.uk. The admin account is hayden@1upradio.co.uk. I removed the google account as a way to sign in and now I can't sign in at all, because there isn't a password, and I can't reset the password. What do I do? I can verify I own the account using a CNAME record or use another account that I do have access to (liam@1upradio.co.uk) Thanks!
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