Having issues adding zoho to my website at domain.com
There aren't specific instructions for domain.com so I followed the generic instructions given on zoho. I'm stuck at the MX records. My records match what's shown here: https://www.zoho.com/mail/help/adminconsole/configure-email-delivery.html Please help.
Could not connect to the mail server. Kindly check if the mail server name and port settings are correct.
I am having this same problem, I have checked with my email provider numerous times and they keep telling me that I need to check with Zoho to fix the problem..they said that they have checked their servers and still nothing. I don't get it. I have changed my password, I have tried different settings. If somebody could give me directions to fix this, I would appreciate it. Thanks Could not connect to the mail server. Kindly check if the mail server name and port settings are correct.
My email id is blocked
My email ids are malavan@serendibtraining.com and info@serendibtraining.com Kindly unblock. Is there a limitation on the number of emails that i can send in a day, under each workplace package?
Verify Mobile number
Hello support, I register with this domain "bonitatienda.co" but get one error on verify Mobile Signup, then i try to register again but now it say the domain is already registered, i am unable to login to admin@bonitatienda.co account. Please, help me.
Having trouble verifying domain with Dreamhost
I seem to be following all instructions to the letter but every time I ask to verify, it says it can't see my domain. Under "Manage Domains" everything appears to be in place according to the scree shot included. What am I doing wrong?
How to make Password Recovery if i can't acces my account
I´ve tried to make a password recovery, but the sistem always send a recovery link to my account, obiously I have NOT acces to my account to follow the password recovery link. The domain is www.xperienthink.com and the account to be revover the password are: editor@xperienthink.com contenido@xperienthink.com
Mails from other accounts (Non-Zoho) not received in Zoho Inbox
Dear Team, I Would like to inform you that I am not receiving any emails from Non-Zoho accounts. Could you please fix the issue or provide me the steps to fix it at the earliest. Thanking you Yours faithfully, Muralikrishnan. S
Same problem again - preview fine, but actual message format is not right
I have now been caller number one on the phone for the second time today totalling about 40 minutes. Do you actually have phone support? I am creating a message from a cloned template. It lloks good in previews, but the message tests lose formatting. This sucks. And it has happened before. I can't even look at the HTML for the entire campaign to try and fix it.
SPF validation warning
Hi, I'm recieving a warning regarding SPF validation. Below the results from the tool: SPF record lookup and validation for: mpdz.nl SPF records are published in DNS as TXT records. The TXT records found for your domain are: v=spf1 include:zoho.com ~all Checking to see if there is a valid SPF record. Found v=spf1 record for mpdz.nl: v=spf1 include:zoho.com ~all evaluating... SPF record passed validation test with pySPF (Python SPF library)!Can you please check ? Regards, Michel
Email sender coming up with phone number
Hi there, When I send an email it is coming up on the recipient's end with my phone number rather than my name. All settings are showing my name, so I'm not sure where the 'from' field is to change this. Can you please help?
error message
i am getting this message when i send a new email, so please help how to solve this..? The following recipient(s) cannot be reached: 'Vinod Kumar' on 5/3/2017 12:44 PM 550 5.4.6 Mail rate exceeded limit. Use the link mail.zoho.com/UnblockMe to unblock
Error enviando correos desde whmcs
hola, hace unos días whmcs ya no ha podido enviar correos usando una cuenta alojada en zoho mail (billing@apphos.com) pero desde el outlook si los envía correctamente por favor ayuda urgente
Cannot Receive emails from anyone but Zoho emails
I tried to send emails to own accounts through Gmail, but keep getting errors -- heres a screenshot
Able to send but unable to receive email
Hi, I configured my site to use Zoho but I can't receive any emails. I can only send them... My email id is : webmaster@lavaautosquaranta.com
Rate limited exceeded
I am getting the error email rate limit exceeded but not the option to unblock. Is someone able to do this for me?
Unable to send message - Reason 554 5.1.8 sender address blocked
I have the following error. "Unable to send message - Reason 554 5.1.8 sender address blocked" Can you help me solve this problem please? The error is from the following email direcaotecnica@csppousos.com
Synchronize new sub folders under inbox from Ms outlook to zoho mail server
Dear Zoho Team, I have created multiple subfolders under inbox in Ms outlook email but when I opened the zoho website email account, the folders not exist in zoho mail server, neither in my mobile also. I’m using IMAP setting in in Ms outlook. So, How I can synchronize the created folder from MS outlook to Zoho mail server. Waiting for your kind advise. With BR,
SPF notification not removing nor SPF showing as configured
Hi Support, I've updated the SPF record as a TXT record type for a client who owns spriked.com and conducted a check on mxtoolbox.com and it shows as updated and valid but not in the case in the spriked.com Zohomail account where the notification shows as SPF not configured and the Control Panel>Domains> SPF shows as a triangle with an exclamation mark within it, which means it hasn't been configured. I've configured countless SPF records for Zohomail and have never had an issue like this. Please
verifying domain
Hello, i registered a domain with "iwantmyname" service and i connected it to Zoho mail and followed all the steps for configuration since yesterday but still i cannot open my mail and it is saying need verifying. kindly help.
Cannot access SMTP.ZOHO.COM from Outlook (mac) or external tests..... Cannot send mail. Thanks
I cannot access zoho.smtp.com all day. It worked fine yesterday, I can receive mail fine, but cannot send. Outlook (mac) doesn't connect. Also, externalized report says its down as well. Please see attachment. Thanks you - this is for business and a outage of a day doesn't seem acceptable. Thanks.
disabling email forwarding function permanently for users
Hi there, How do I disable the email forwarding feature for some users permanently such that when they login to the mail and goto their settings, they should not see the email forwarding feature? Thanks. Jack
Help - my notes are gone!
Hi I was successfully migrated to the new Zoho notes version a few months back. However today I logged in and it says "No notes Available" Yikes! Can you help me recover?
Notes & Tasks Disappeared
My notes an task disappeared over night. Both were empty in the morning. Can someone please help to get them back?
Tasks
All my tasks have disappeared - Feb 9th 2017. How do I get them back?
Zoho Mail: Tasks synchronization with eMail client (Thunderbird).
Zoho Mail: Tasks synchronization with eMail client (Thunderbird). Now that you have CalDav and CardDav, it would be the final nail in the coffin of gMail if you would implement the syncing of Tasks to eMail clients - Thunderbird. Thanks! Todd
My notes dissappeared
Hello, Notes do not appear anymore. Anyone can help? Thx, R
my tasks are gone!!!
I was using task feature of zoho mail. My task that i created yesterday, just gone today. I can not see any task. I also could not see my profile picture that i have set. What could be the reason? Does anyone know about it?
All notes disappeared from zoho mail
I had many notes at Zoho Mail... But I am not seeing any of them from today 2th Feb, 2017 Can anyone help me please to find these notes?
Account not active
Hello, i'm trying to login to zoho mail but it sends a error message saying my "account is not active". I have already mailed the support team. What should i do to fix this out? Regards
Notes and bookmarks have disappeared
I see some already reported they no longer can see their notes. I have the same problem, plus the fact that I can't see any of my bookmarks (although the categories are still there, but empty). Thanks.
Microsoft Outlook 2013
Hi I am new to Zoho. I have a free mail account with my own domain name. I would like to try and set this up on Microsoft Outlook 2013 but so far have been unsucessful. I have followed various links and tried different settings but it still fails. Can anyone asdvise on a step by step basis or point me to a link please. Many thanks Rob
Vince@Tudlo.co Super Admin Password
Hi, We forgot the Vince@Tudlo.co Super Admin Password
SMTP Authentication problem
Hello, I have some problem with authentication. Simple server side script cannot authenticate -_-' send: 'ehlo [127.0.1.1]\r\n' reply: '250-mx.zohomail.com Hello [127.0.1.1] (79.110.200.189 (79.110.200.189))\r\n' reply: '250-AUTH LOGIN PLAIN\r\n' reply: '250 SIZE 22020096\r\n' reply: retcode (250); Msg: mx.zohomail.com Hello [127.0.1.1] (79.110.200.189 (79.110.200.189)) AUTH LOGIN PLAIN SIZE 22020096 send: 'AUTH PLAIN AGFwcHNAYmVsZWNvLWxpbmUucGwATnZ0M0F2SlRiWDl3\r\n' reply: '535 Authentication Failed\r\n'
zoho mail paid service and free service it's same server level?
paid service and free service it's same server level? I say Security and availability Thank you
Account not active
Hello, i'm trying to login to zoho mail but it sends a error message saying my "account is not active". What should i do to fix this out? Regards
Error 550
Hi. Some days ago I noticed that I stopped receiving emails in my zoho hosted mail. I tried to send an email from gmail and yahoo and I'm getting the error 550 for my email contato@joaopaulo.eti.br, no such user here. Can anyone help me? Thank you.
Problema de devolucion de correos
Hola, me anote en unas paginas para promocionar mi empresa, como directorios para que la gente me encuentre y una de ellas, no se cual, debe estar mandando email a lo loco ya que me llegaron mas de 1500 emails de rebote que yo nunca mande, queria saber como puedo reiniciar la cuenta o que hacer, ya que no quiero perderla, tengo todos mis clientes, folleteria etc con esa cuenta de email. Gracias
SRV TXT replace and delete during set up
Hi I'm trying to set up a new account. Zoho will be the only email provider. My instructions for SRV and TXT are confusing, do I delete all existing SRV files and text files and then add the zoho text file? Thanks SRV _autodiscover._tcp.admin. SRV 0 0 443 cpanelemaildiscovery.cpanel.net. Automatic Delete SRV _autodiscover._tcp.mortgagesintoronto.ca. SRV 0 0 443 cpanelemaildiscovery.cpanel.net. Automatic Delete TXT admin v=spf1 a mx ptr include:secureserver.net ~all Automatic Delete TXT mortgagesintoronto.ca
Recipient not found
Hi, can't reserve messages from outside. sender get messages like: Subject: Failure Notice Sorry, we were unable to deliver your message to the following address. <@dentalbees.com>: Remote host said: 550 5.1.1 <@dentalbees.com> Recipient not found. <http://x.co/irbounce> [RCPT_TO] --- Below this line is a copy of the message. Received: from [212.82.98.127] by nm13.bullet.mail.ir2.yahoo.com with NNFMP; 02 May 2017 09:00:04 -0000 Received: from [46.228.39.88] by tm20.bullet.mail.ir2.yahoo.com with
UNABLE TO RECEIVE EMAIL
I have a very small business and because zoho is no expensive like others, i am giving it a try before i buy something. as of today, i have sent many mails from gmail accounts/yahoo accounts but didnt receive any mail in any of the three mail boxes. please help me. 1>suraj@myclaz.com 2>info@myclaz.com 3>aditya@myclaz.com only the emails from zoho are delivered.
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