Signed up and can't sign back in
I just signed up for a free personal (NOT business) account. I couldn't figure out how to get a Zoho icon into my taskbar, so now I'm trying to sign back in. I searched "Zoho sign in," and I was taken to a page that wants all this information about my business. I didn't sign up for a business account, so now I cannot access my new email at all. So if anyone replies to this to help me, how the heck am I going to even know? I can't get back to my account!
IMAP server alert - My account is temporairly blocked for IMAP use...HELP
Hi I use Outlook 2016 to access my Zoho account and for 10 days I have been getting this message... Your IMAP server wants to alert you to the following: Your account is temporarily blocked for IMAP use. This may happen if you exceed the maximum number of simultaneous IMAP connections allowed. Kindly try after some time. I keep getting asked by Outlook for my password even though it is correctly entered into the Account settings and a test message can be sent. I can access my Zoho email through mobile
All my emails are blocked
Some days ago I block the mails of my account by mistake, now when trying to unblock them I get an error and the incoming mail is blocked, which I can do to make the mails work again correctly. My domain is www.miecolombia.com
All my accounts are blocked
A few days ago I block the mails from my account by mistake, now when trying to unblock them I get an error, what can I do to unblock the incoming mail? My domain is www.miecolombia.com
Cancell my suscription
Hi, I recently go for the standard plan in order to have multiple users for my domain. I started with free plan but when i have to add another domain i have an error so i upgraded to standard plan for add another domain. BUT when i wanted to add another user the system said that i must order another licence for another user. SO, i decided to cancel my suscription and return to the free plan but i want to be refounded :(. Please help me, thank you very much.
Can send email from godaddy
Hi, I have configure my business mail account no-reply@weeserv.com with zoho... I can send/receive mails outside of godaddy, when try to send via code inside the godaddy cannot received any emails.. I have changes mx record also and its pointing to zoho.com also in my control panel I am getting green icons for incoming and out going mail Please help
Email not working - Unable to Login
The email anshul@karosambhav is not working. We are unable to log into the account. I (Pranshu) am the administrator and I have changed the password multiple times but still I am unable to log into the account - anshul@karosambhav.com. Please help. Regards
Emails not sending
Hi, I wrote a lengthy email this afternoon and hit 'Send'. The 'message sent' confirmation note popped-up like normal but then the email disappeared completely. I can't find it in my 'Sent' box or via the 'search' function. I also sent a couple test emails after this to myself to check the problem, but the same thing happened again. It seems emails are not sending and completely disappearing after being written. My zoho mail is john@gonebushadventures.com.au Please let me know what I can do to
Cannot receive emails form outsider,but able to send out email to others.
Please help.
Cannot receive mails
Hello, I cannot receive mails on my zoho account team@hacktues.com nor can the other accounts from @hacktues.com. We can only send mails, but we do not receive. I give you the error that I received: Delivery to the following recipient failed permanently: mdimitrov@hacktues.com Technical details of permanent failure: The recipient server did not accept our requests to connect. Learn more at https://support.google.com/mail/answer/7720 [(0) hacktues.com . [54.243.116.216]:25: socket error] -----
Email not received by GMAIL
My emails are not being received by gmail but they are being received with other platforms like outlook. Can you tell me why this is happening?
Unable to verify mobile number or login to admin account
Hi support, i have registered bonitatienda.co domain with free zoho plan, at verify mobile number i get an error, and now, i am unable to login to admin@bonitatienda.co, and when i try to reconfigure my domain again, i have this message: This domain is already associated with this account "*****61". ¿Can anyone please help me?
Cannot add email user "sbride" to petalumacoffee.com
I do see a small red error flash above the list of email accounts when the dialog goes away but it disappears too fast for me to read. Using any other email address works fine just not "sbride" Seems to be no collision with existing user account addresses. Any help would be appreciated Craig
Unable to add domain
Hi, I have been trying to add my domain to link to Zoho mail. But it says "domain already exists" and does not add. I just recently bought the domain from GoDaddy. I mailed Zoho support team twice and tweeted once. Screenshot attached below. Could you please help? It's urgent. Thanks.
batch move of emails
Hello, I am having an issue of not being able to move multiple emails. I select several and when I hit move and select folder nothing happens. I don't see any buttons that suggest I need to press them for the action to take place. What am I missing? thanks, Denis
553 relaying disallowed
Hi team, i am getting error while sending email from gmail to my zoho mail(akancha.verma@celestar.se). please fix, it seems to be known issue. regards akancha
Cannot create a new business email account
hello, I'm trying to register for a zoho business email account and it says there is already an email associated with it (and to sign in) or when I try again it says does not match region of domain? Can someone please help. thanks
Super admin uses custom domain mail account.
Example email addresses used for scenario instead of real one. bobsmith@gmail.com - email used to register on zoho a.k.a. super admin's account email bob@smith.com - domain email For some reason bob@smith.com is tied to bobsmith@gmail.com. When looking at the user details, it shows it like so. I don't get why there is one of my domain emails tied to my super admin account. On top of that I can't change/remove that default email. I don't want a mail account for the super admin account. This is extremely
Problem receiving email to Zoho/GoDaddy domain email address
Hi, I am having problems receiving email on my Zoho mail account. I can send email but not receive it. All MX setting seem to be correct but I get the following error message when I attempt to send a test email to my Zoho address: "Google tried to deliver your message, but it was rejected by the server for the recipient domain jamesmckernandesign.com by smtp.secureserver.net. [68.178.213.203]. The error that the other server returned was: 550 5.1.1 <james@jamesmckernandesign.com> Recipient not found.
Domain Verification at Dynadot
Namaskar I have Dynadot domain but I am not able to verify it. Domain: evergreenagro.co My Zoho Account ID: sagar.0909@hotmail.com Basically not clear how to verify it since steps on Zoho does not match with screens on Dynadot. Can you please help? Regards, Sagar
Can't change my profile name?
I've been testing my new business email and I came to find out that my name is displayed in the subject of the email. I want to change this to my company's name. I tried to fix the problem by changing my name in my profile settings but even after doing so, nothing has changed. How do I fix this?
Need mail sending unlocked.
This is ridiculous- i have press releases to email and for THREE days I have been blocked from sending mail. Please unblock my account!
Unable to receive emails from specific domains
Hello, I have been using Zoho for many months and my mails worked perfectly. Of late, I have not been receiving mails from many accounts (worked perfectly in the past) but continue to receive mails from accounts associated with Gmail. I am unable to figure out the cause. Kindly help me resolve this issue. Thanking you in anticipation. Regards, Kirsten
Problem using my domain to create my email account
Hello, On the way to create my account using the domain www.ethne.com.br I have a phone number that I usually use, but I didn't have the phone to my reach to pick the confirmation code. So I have tried again with another number and now I can't use that domain any more because it's bloked for that other number. Can someone assist me on that? Thanks Samira
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
i am not able to send my mails please solve this issue asap. Kindly assist me on this my email is - info@closetspa.com
Help me please, This domain is already associated with this account "z*****p@j*****".
This account 'z*****p@j*****' was delete yesterday(Organization and account), and I try to create it again but I see this message "This domain is already associated with this account "z*****p@j*****" ". Can you tell me how long it takes to delete all the information associated with the deleted account.
disable automatic sending!
Hello, is it possible to disable automatic sending of emails? See the example below, because every 10 minutes I am receiving this email, how do I stop receiving?
Can not create Create your administrator email account
My account can not create an account that can not proceed to the next step
How to Microsoft convert ost to pst
Microsoft OST to PST converter software is a fabulous application which works on all Windows operating system. The important characteristic of the software is that it is efficient in restoring mails into HTML, PST, RTF, Plain text, etc. It is good enough in restoring data at a user defined location. Software is well supported by all versions of Windows OS. Key Features :- --> It quickly works on corrupt OST file and Recover data from OST file to PST --> Conveniently transfer OST to PST, EML, MSG
Email folders disappearing
Help! I use zohomail on my phone and through outlook, some of my email folders just disappear along with all the emails in them! A search does not reveal the emails
How can i monitor the size of my inbox and how big it could be?
Dear zoho, Everything with my account is good now, but I do not want to make the same mistake so, How can i monitor the size of my inbox and how big it could be? in order to avoid that my email would be block again?
'REMOTE_IP_LOCKED 'Unusual activity detected from this IP. Please try again after some time.'}]
Hello, I come across the error message in Control Panel, and unable to verify my domain. 'REMOTE_IP_LOCKED Unusual activity detected from this IP. Please try again after some time We are an IT company and we provide service for another company Please unlock us. pls reply me valuend.groups(dot)gmail.com
Email outgoing blocked
Hi, a domain we setup recently for emails.. one of the emails got blocked yesterday (sales@whitemist.co), which I unblocked through the unblockme page, but it seems to be blocked again. I can confirm, we are not using Zoho to send out bulk emails .. but instead it's an e-comm store and sends out around 10 - 20 emails per day to customers as order confirmations. Or customer notes. Wondering, what caused the block to happen so we can try and avoid that in the future. Pls see the screenshot I see, when
[3,{'st':'REMOTE_IP_LOCKED','e':'Unusual activity detected from this IP. Please try again after some time.'}]
We are an IT company and we support a group of companies in hardware, retail and food industry. The mails that we send are mostly business every day simple mails. Please unlock us [3,{'st':'REMOTE_IP_LOCKED','e':'Unusual activity detected from this IP. Please try again after some time.'}]
Zoho using API
Hello everyone, I'm trying to implement Zoho on my websites using it's API. I generated my Auth token on https://accounts.zoho.com/apiauthtoken/nb/create?SCOPE=ZohoCRM/crmapi&EMAIL_ID=MY_EMAIL&PASSWORD=MY_PASSWORD&DISPLAY_NAME=CustomApi Now I'm trying to fetch a list of received emails using the following code but whatever I try I get a response {"data":{"errorCode":"URL_RULE_NOT_CONFIGURED"},"status":{"code":404,"description":"Invalid Input"}} The code I'm using for this is <?php $auth_token = "MY_AUTH_TOKEN";
GMail POP Configuration settings for Zoho Mail
Please help, when I attempt to configure Gmail it isn't taking the POP Server, I've used popro.zoho.com
Internal Server Error while configuring SAML
I'm trying to configure SAML and I get "Internal Error Occurred" What is going on?
e-mails not sending or receiving
Please could someone contact me to correct why our emails are not sending or receiving ? Kind regards Andy Addy IT Manager AM Warkup Ltd
Cannot receive emails form outsider,but able to send out email to others.
Please help.Thank you.
Email gets rejected
Dear all, Certain receiver reject my email. I get the following reply: ERROR_CODE :550, ERROR_CODE :Administrative prohibition I have checked SPF and DKIM with DKIMValidator.com and got a pass on both. I can reach the receiver from other accounts. Anything else I can do/check to ensure that the receiver can receive my email? Thank you Alexander
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