Add Archive Policy Settings to Org Email Policy Options
Please provide the equivalent to mail user 'Archive Policy' to the settings available within Organisation 'Email Policy'. This will enable a central person for a company to manage the archive settings for all users for consistency. Also an option should exist at at administrator level within this Email Policy Archive setting to Enable or Disable the ability for a user to override it. This is essential for an Organisation to enforce its QA and IT policies. ThankyouCan't delete user
Account has 2 users. I am trying to delete the one that is NOT the super-user. Each time I try I get: O112:Oops! Something went wrong. Try again laterOperation unauthorized email
Hello, I've created a new account and I've started the configuration of my domain, the domain is verified. However, the Admin Panel is showing me 'Operation unauthorized' everywhere even in the domain section where I have to configure the MX. Could youI registered Zoho with a google linked account and now I can't access the Control Panel.
Hi, I registered Zoho with a google linked account, and I can't access the Control Panel. It said I need admin privileges, but I am already the only user of this account. Please can anyone from Zoho kindly advise how I can access the Control Panel. ThankAdministrators now have permissions to access the Subscription and Payment details.
Hello everyone! Hope you are all staying safe during these trying times. To ensure that your organization's email service, the backbone of communication, does not get affected due to inadvertent negligence by the super administrator, we have made a few changes in our roles and permissions to handle subscription and renewal smoothly. Earlier, any organization's Subscription and Payment information in Zoho Mail could be accessed only by the organization's Super Administrator. Now, based on requestsZoho can't read AWS Route 53 SPF record...
Hi, I followed Zoho instructions to the letter, but Zoho will not verify my AWS SPF record for qdit.ca. Could you have a look and see what's wrong? Thankshow to reject/quarantine spf:none mails
Hello. I'm having trouble receiving spf:none spam emails. Where can I find the settings to reject/quarantine spf:none emails? In the dashboard, I can only reject or quarantine them if they clearly fail. Since they keep changing their domain, specifyingIMAP & POP Access Disabled for New Free Basic Subscription
Hi, I was recommended by a friend who is using the Free Plan and has IMAP and POP enabled. Based on his excellent feedback we migrated our emails from GSuite to Zoho only to find post migration that Zoho is not allowing IMAP and POP access for our basic free plan. However, the IMAP and POP access works for other friends in the Network who are using the Zoho mail basic free subscription. Not sure why such a disparity. Request you to kindly enable the IMAP and POP access to our subscription. Thanks,Website not loading
I have pointed my DNS from my domain to the zhs.zohosite.com using CNAME But when I type my domain name into the web browser it just comes up with a generic Zoho message saying 'welcome to mydomainname.com do more with your domain get started' but I have built a website and published it via the zoho sites where is it going wrong?Bug moving primary email address on a mail account
We had an important employee leave - lets call him John Smith - with the well known email address - lets call it johnsmith@example.com. I wanted to keep the account for now as a easily accessible archive but move the email address johnsmith@example.com asProblem Contact Page Zoho with Shopify
Hello (first of all I am french, excuse my bad english spelling) I have a shopify Store, I did the entire configuration with this link https://www.zoho.com/mail/help/adminconsole/shopify.html?zredirect=f&zsrc=langdropdown&lb=fr All is working, I can sendMaking Card Payment from Nigeria to Upgrade free Plan to Paid Plan
For over 1 Week now I have tried all I can To make payment and Upgrade my account. All proved abortive as I get this error every-time I tried making payment "our transaction has been declined. Please contact your bank for further details. Or, to proceed with the payment, you can pay with a different card or PayPal account." What is God's name is this. I called your sales Support they had no idea on how to get it fixed, I mailed you guys with my User ID nothing was done. This is the worst platformNumber of free users for Zoho Mail Lite
Hello, I registered for zoho lite with my personal address in order to create email accounts for my domain using the lite version at first to try it. On my control panel, in the user list, I see the 3 domain based accounts I created plus my personal account which is also the admin account. Since there is a 3 user limit for the free edition, does my personal account count in this number? If so, how can I remove it? ThanksMigrate to Office 365 - 'Invalid credentials(Failure)'
Hi, I am trying to use the o365 IMAP migration tool to migrate one of our companies from Zoho Mail to Office 365 but it keeps on failing with the following error message: Error: MigrationPermanentException: The username or password for this account isDeleted a email username and want to recreate that same username.
Hello, I have deleted the username jpeterson@trailfortwo.com but I would like to recreate that same email. It is not letting me do so because it says it already exists. I would like this email to become the admin for my email. Please help. Thank you, Jonathanhow can I enable imap and disable pop for all users in my org
hi I have a free zoho mail account I want to - enable imap by default - disable pop by default - make sure they can't change that option thanksI am unable to create a group - Error: The data you have entered already exists
Hi, I'm trying to create a group for our organization following all the steps required but for some reason when I click on the "Create Group" button I get the following error: The data you have entered already existsElimine cuenta de correo por error
Favor de informarme si se pueden recuperar todos los correos electronicos, ya que elimine la cuenta de correo electrónico por error... amartinez@unisal.com.mxUnable to unblock user 'sending' - suspicious activity
Had used blocked (IMAP, POP, sending) due to suspicious activity (think it was logging on over VPN, change of country in short time). can unblock IMAP and POP fine, but unable to unblock 'sending' - message saying 'contact support@zohomail.com'. don't know if email was sent okay as sending is blocked.... help please - what to do?DKIM Authetification doesn't match serial number
could you help me about this why i cannot verify the DKIM.Block all domains except allowed
Hello, I need to allow incoming emails from only one domain name, everything other should be blocked. As we all understand, it's impossible to write all available domain names to block list. So, may be there is an easier way to do that?Help me please, I had a domain renewal and the email does not work
Hello good day, we need to validate our domain so that it can recognize and accept the mx for the correct functioning of the platform in the domain please. we had a renovation recently and since then it stopped working the domain in question is: remMX verification issues
Hello My domain is bmrrn.us. After reactivating the domain, I have been having MX verification failure and attached is the screenshots. ThanksNeed Help This Issue
Hello there! I need your help, Our MX records are configured correctly, however the MX verification step fails. Please see the attached screenshot. The domain is travalcore.com Need your help me with this issue Thank you!Error when verifying the MX's, they are well configured.
Hello good day, a few months ago the same thing happened to me with another email and for some reason zoho could not verify and you provided me with a TXT record and afterwards it verified correctly my domains is wiracochainn.com.pe Please, I would appreciateMX records are correct, however MX verification fails
hello help Our MX records are configured correctly, however the MX verification step fails. Please see the attached screenshot. The domain is mania.com.bo We know the configuration is correct because we have been using Zoho for a number of years, howeverThis domain is already associated with this account
Hỗ trợ miền tên miền xác minh lại khi báo đã tồn tại tài khoản trên ZOHO. Vui lòng kiểm tra giúp tên miền https://webmau.vnThis user is not allowed to add in Zoho. Please contact support
Hi there im trying to add executiveclub@businesseliteawards.com but i can't it shows Abuse and Postmaster mailboxes
When Zoho hosts email for a domain, does Zoho monitor abuse@yourdomain.com and postmaster@yourdomain.com or should the domain owner set up those addresses (either as users or as aliases)? If Zoho does monitor abuse and postmaster on hosted domains, is there a way for the domain owner to see those messages as well? Thanks.Cannot change administrators email address
Hi. I've created a Zoho account. I accidently assigned myself an email address that I want to reserve for another user. So I'm trying to change my email address. From the control panel I go to my profile. Under 'Contact Details' I attempt to edit the email address. When I enter a new email address I then the message: "Please contact your Organization administrator info@roskillcv.org.nz,to change your email address" Thats kinda nuts, because I *am* the administrator. Is there actually a way to changeCANNOT DELETE DOMAIN
HELLO GOOD DAY, WHY CAN'T I DELETE THE DOMAIN IN MY ZOHO, I WANT TO DELETE IT IN ORDER FOR ME TO CLOSE MY ACCOUNT, PLEASE HELP !!! THANKSI having Issue with "MX verification failure"
My domain "hps-trade.co.th" has expired and i renewed recently. I have already added the domain verification record along with the MX record. "MX verification failure" even though the records are set correctly. I am having Issue with "hps-trade.co.th"How can I create a 'contact' adress
As mentionned in the title, I would like to create a 'contact@mydomain.com' adress. I run the free version with my custom domain name. I want to put this adress on my website so people can contact me, but not on my main adress. How can I do this? Do IAdmin panel not verifying my MX records even though it detects them.
Hi, a few days ago, my domain was blocked by WHOIS due to failure to verify my contact info details. Once I got that sorted, I realized that my SMTP emails weren't being sent with the error 'relaying disallowed'. After opening the admin panel, I realizedMX Records are configured correctly but still not able to send mails
Recently My Domain providers all domain was down so was mine. But after their issues were solved I am not able to send mails from Zoho mails. I have checked with the toolkit all the configurations are correct but still getting error 553 that the domainError when adding domain
Hi, I am trying to add my domain to zoho, mahfadi.ml .. but i got this error message "AS103:Oops! Something went wrong. Try again later" while other domains can be added , please help with this issue AS103:Oops! Something went wrong. Try again later553 Relaying disallowed (I can't receive emails).
Hello, We have recently pointed the domain with which we have emails with you to a new hosting. Reviewing the information in this ticket (https://help.zoho.com/portal/en/community/topic/gmail-error-553-relaying-disallowed), we think we need an up-to-dateForgot admin details
Forgot super admin details Please help I have details for a user of same account : puchasing@nottingham-acuk.org Kindly guide to find out super user of this accountMX Records Keep Failing
I configured my domain: themodernelephant.com to utilize Zoho's MX records and it continuously keeps failing. I have waited over an hour now and it still keeps failing. The TXT record verified very quickly so I'm a little confused..Set up SPF and DKIM with Hostgator
Hello, Today I subscribed to a free company email account with Zoho and I set up the CNAME, the MX, the MX2, but I still can't send or receive email from other mail providers - except within my Zoho company adresses. Zoho asks me to set up the SPF andNext Page
Access your files securely from anywhere
New to Zoho Recruit?
New to Zoho LandingPage?
Zoho LandingPage Resources
New to Zoho Survey?
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Bigin?
Announcements
Important update! Re-authentication mandated for sensitive admin operations in Admin Console.
Dear Zoho Mail Community, Hope you're all doing good and staying safe! As we strive to provide you with better security for your business email needs, an additional measure has been taken to ensure more security to the sensitive Admin Operations performedImportant announcement: IPv6 support in Inbound gateway
Greetings from Zoho Mail team. We are happy to announce the support of IPv6 support for receiving emails in Zoho Mail. This post mainly addresses the admins who have configured inbound gateway for their organisation. As a part of the changes related toAdministrators now have permissions to access the Subscription and Payment details.
Hello everyone! Hope you are all staying safe during these trying times. To ensure that your organization's email service, the backbone of communication, does not get affected due to inadvertent negligence by the super administrator, we have made a few changes in our roles and permissions to handle subscription and renewal smoothly. Earlier, any organization's Subscription and Payment information in Zoho Mail could be accessed only by the organization's Super Administrator. Now, based on requestsMove ahead from Docs to WorkDrive - WorkDrive is now available in all Workplace plans!
Dear all, We are glad to announce that WorkDrive is available across all the Workplace plans, with added storage and extensive team features. Zoho WorkDrive is now available for all users, including those who subscribed before Zoho WorkDrive was introducedAnnouncement - Changes in Custom login page
In continuation to our efforts in protecting your Zoho Mail account we have made a few changes in the custom login page. We are making some enhancements in the browser to server communication to make it more secure. You may be aware of the most of the modern web browsers mandate certain security practices to showing the webpages as 'Secure'. We are rolling out the security related enhancements ensure that our custom login page accessed only in https mode and the authentication is securely done
Most Discussed Topics
Unable to continue payment
Hi, I want to make a payment for my email subscription, but I cannot proceed with the payment because my NITKU is invalid. In Indonesia, the NITKU consists of 22 digits, but Zoho only provides 20 digits, causing my NITKU to be invalid. Please help meVerified Mark Certificate
Hello Dears, Can anyone help and check my mail or direct me to the desired person who can add the verification tag to my mail https://www.zoho.com/blog/mail/email-authentication-with-bimi.htmlHelp for the alisa adding
Sorry, I would like to add a paypal alias on my domain email address. However, the system blocked it. How can I do it?mail admin not loading
i am trying to login to mailadmin ... gears keeps rotating forever... its not a password issue whats so ever ... not cookies issues whatsoever from android app i can login but there so few things to do from there .. i changed ip address the same... iUnable to confirm Super Admin assignment — confirmation button not working
I’m trying to change the roles within my organization. I am currently a super admin and would like to add another user as a super admin. When I attempt to confirm the action, a screen appears asking for my password to verify my identity. However, when
Zoho Developer Community
Zoho Subscriptions Resources
Zoho CRM コンテンツ
-
オンラインヘルプ
-
Webセミナー
-
機能活用動画
-
よくある質問
-
Ebook
-
-
Zoho Campaigns
- Zoho サービスのWebセミナー
その他のサービス コンテンツ
ご検討中の方
Zoho Sprints Resources
New to Zoho TeamInbox?
Zoho TeamInbox Resources
Zoho Books Resources
Zoho Projects Resources
Qntrl Resources
Zoho CRM Plus Resources
Migrate to Show’s New Community
A place to share, discuss and stay updated about everything relating to Zoho Show presentations.
Get Started. Write Away!
Writer is a powerful online word processor, designed for collaborative work.
Design. Discuss. Deliver.
Zoho Show Resources
Zoho Creator Resources
Nederlandse Hulpbronnen
Zoho Inventory Resources
Zoho CRM Resources
Sticky Posts
Important update! Re-authentication mandated for sensitive admin operations in Admin Console.
Dear Zoho Mail Community, Hope you're all doing good and staying safe! As we strive to provide you with better security for your business email needs, an additional measure has been taken to ensure more security to the sensitive Admin Operations performedImportant announcement: IPv6 support in Inbound gateway
Greetings from Zoho Mail team. We are happy to announce the support of IPv6 support for receiving emails in Zoho Mail. This post mainly addresses the admins who have configured inbound gateway for their organisation. As a part of the changes related toAdministrators now have permissions to access the Subscription and Payment details.
Hello everyone! Hope you are all staying safe during these trying times. To ensure that your organization's email service, the backbone of communication, does not get affected due to inadvertent negligence by the super administrator, we have made a few changes in our roles and permissions to handle subscription and renewal smoothly. Earlier, any organization's Subscription and Payment information in Zoho Mail could be accessed only by the organization's Super Administrator. Now, based on requestsMove ahead from Docs to WorkDrive - WorkDrive is now available in all Workplace plans!
Dear all, We are glad to announce that WorkDrive is available across all the Workplace plans, with added storage and extensive team features. Zoho WorkDrive is now available for all users, including those who subscribed before Zoho WorkDrive was introducedAnnouncement - Changes in Custom login page
In continuation to our efforts in protecting your Zoho Mail account we have made a few changes in the custom login page. We are making some enhancements in the browser to server communication to make it more secure. You may be aware of the most of the modern web browsers mandate certain security practices to showing the webpages as 'Secure'. We are rolling out the security related enhancements ensure that our custom login page accessed only in https mode and the authentication is securely done
Top Contributors
Sagar S
Aashok Kumar Sharma
michael michalakis
Tim Likuidasi
Areen Al-Safar