Cannot add chinese domain
I tried to add two new domains. One .dk domain, which went perfectly. After that a chinese domain, r10.xn--6frz82g, with the same settings. I keep getting the error "invalid domain name specified" when trying to add it in the Control Panel. I've checked with my domain provider, and the domain is valid and active. Could it be that this domain is not supported?Login history is not working?
Is Login History only for premium accounts? None of my accounts have any data in the Login History area of the control panel.Error al crear usuario de correo no existente del dominio
Buenas tardes, Estoy queriendo registrar el usuario csalazar@cayro.com.pe y no permite el registro ya que envía el usuario a la lista de invitados. Favor pueden crear el usuario csalazar@cayro.com.pe Investigue y debe ser porque el usuario se ha utilizado en alguna cuenta de zoho pero no tengo acceso por que no existe y no se puede recuperar clave para eliminarlo de donde se registro. GraciasCannot delete alias
Recently in my organization we had a rpoblem regarding to an alias in the mail. Sonce last Zoho Mail update, there is no longer an option to delete an alias. We know have a problem with one of our employees who is unable to change an alias. How can IMove ahead from Docs to WorkDrive - WorkDrive is now available in all Workplace plans!
Dear all, We are glad to announce that WorkDrive is available across all the Workplace plans, with added storage and extensive team features. Zoho WorkDrive is now available for all users, including those who subscribed before Zoho WorkDrive was introducedHow do zoho subscription works
my zoho account have been created since 2013 which i was able to be part of the user with 25license user for free plus i also have 10 additional users i earned from people i reffered back then making 35 free user license to use for free. but my problemNo encuentro el panel de control de administrador en mi cuenta
Hola, ayuda por favor, ya revise todas las opciones y al parecer han cambiado de un tiempo aca ya que necesito configurar mis correos (25) para mi equipo de ventas y no encuentro la opción de Panel de control de administrador para hacerlo. Pueden indicarme por favor donde lo localizo? Saludos!Cannot delete organization
I am trying to close out my zoho account. I have done the following: 1. deleted all the users. 2. deleted the domain The last step is to delete the organization. I click the delete button and it asks for my password which I put in. But after doing soI can't change my Email Alias
Blessings, Zoho Team! I tried to change my colleague's Email Alias, but can't seem to change through. There is an U121 error showing up. Any solutions for this? Thank you!Can't access mailadmin.zoho.com, redirects to advertisement page
Hi there, I can't seem to access the control panel through mailadmin.zoho.com . I want to add a user to my mail account using this guide , but whener I try to access the control panel it just redirects me to the advertisement page for the control panelCan't create a group!!
This is extremely annoying! I cannot create a group at all. The error: zoho-inputstream Input does not match the given pattern I have tried contact@domain.com finance@domain.com contactus@domain.com Nothing works and its really pissing me off I get theInstallation
I am trying to use my own domain and set up Zoho mail. I have it so screwed up I just want to start over. Can I delete my account and start over without redoing the host server setup with BlueHost?How do I get my zb code?
How do I get my zb code?Email Forwarding
When trying to set email forwarding, Zoho says 'Operation not permitted.' Please advise how to fix. Thank you!Mail recipient alias (not user alias)?
Hi. At Google Workspaces I have a limit of 10 user aliases (alias I can login with) and 5.000 mail recipient aliases (for each real account). I see that Zoho have a limit of 30 user aliases. But, what about mail aliases? Do Zoho have this feature? ThankZoho Accounts: Missing secondary e-mails and mobile numbers
Hi there, I have a problem with my Zoho account in https://accounts.zoho.com/home#profile/personal Under Email, only 2 emails are being shown (1 primary and 1 secondary). I wanted to delete the @gmail secondary, but it wont allow me, it said i need toControl Panel?
I cannot locate the control panel to access and manage user emails within my org.What are the Implications of Transferring Domain to Zoho?
I currently have my website and domain hosted elsewhere, and am thinking of transferring the domain to Zoho, but I don't really understand what that means. I am thinking it means I would have to use web-authoring software to build a website (hopefully I won't have to) hosted by Zoho, and my existing website would disappear. Would my website name and/or email addresses have to change, (which I would not like)? I am looking for some re-assurance and guidance here.Synch Outlook calendar with Zoho Mail Calendar
i downloaded the plugin but its not working at all. I have outlook 2016 and Zoho Mail product. I need my calendar from Outlook to show up in my Zoho Mail account so that the times can be blocked off. I have zoho business plugin and run that as administrator keeps saying please open 'microsoft outlook and try again' - - i have done that 5x and says 'error when accessing outlook data'"The data you have entered already exists" when trying to add my domain from New panel
Hell There, i tried to add my domain pop9ja.com to my account, but its showing this error, have tried multiple times, but no solution.. please helpRecovery Email
I ecently faced an issue where I forgot my password. Lo and Behold, when asking for a recovery password, it was sent to my email account (which I could not access). How do I set a secondary email for recovery purposes? Thanks - Darren.My DXIM records are not getting verified
i have tried many times but my dxim recors are not getting verified i have txt record to my domain and it got saved but in control pannel my DXIM record are not verifiedEmail Not Received
Hi Zoho Team, Recently I noticed that I am not receiving e-mails from my website. I just forgot my website password and I generate a password reset link to my domain email discuss@glpad.com but I have not received it. where is the issue?? Now it is serious,Configuring SPF for Godaddy Hosting
I get an alert message saying to update SPF and DKIM. I do not want to accidentally disrupt our email by inputting the wrong settings. I checked the current Godaddy settings and it has two TXT records: TXT record: Host: @ TXT value: v=spf1 a mx ptr include:secureserver.net ~all TTL : 1 hour and 2nd TXT record TXT - Host: admin TXT value: v=spf1 a mx ptr include:secureserver.net ~all TTL: 1 hour According to the Zoho help file, it says to update to: In the Host field, specify @.no recibo correos electronicos
hola, vengo presentando problemas con mi cuenta de correo electronica, a la fecha no puedo recibir ningun mail y esto nos esta realmente perjudicando en la empresa y mas con nuestros clientes. Me sale este mensaje: Los correos electrónicos de su dominio ingrafperu.com noCan't set TXT spf record in Googles Domains
Hi, I can't set a txt SPF record for Zoho mail. Every time I try to set it. Google Domains issues an error: "Record already in use" This is the string I try with v=spf1 include:zoho.com ~all I don't see duplicates at all!Unable to verify SPF record
Hi, I have added the SPF text entry into our DNS manager but after several days it is still not verified in Zoho Mail.SPF Configuration for Google Domains
I am having problem with the SPF configuration. I followed all the guidelines, but it is giving error. can you help me? I even sent an email to support. Could you help me?ZOHO MAIL QUERY
I am failing to create new users, it keeps saying "user already exists in your org" kindly assist urgentlyCan you verify my settings on Namecheap?
Hello, I've never configured a private email before and there are no instructions for Namecheap specifically, so can you please confirm that this is how it should be? Other than that, I really like the service and the pricing. :) Thanks.Enable Incoming: "Operation permitted for paid user(s) only."
Hi, One of our user had accidentally disabled the "incoming enabled", then we can't get it enabled again. when clicking on grey icon checkbox "Incoming disabled" for following email accounts. "Operation permitted for paid user(s) only." Could you please have a look to enable this account? marcos at potencia.net.br Thanks.Can't add new user even if I have bought 5 units and extra
Hello, As I mentioned in the title, i i have bought extra 5 units of email lite to have in total 10 (5 free and 5 that i have paid) but unfortunately I keep receiving the error that I have reached the max user limit when i try to add new mailCan't enable IMAP protocol
Hi, i trying enable IMAP for my account, but when i click on "IMAP Access" in control panel, it tells me "You are not allowed to access this option. Access permitted for paid user(s) only". I doing this from my Superadmin account.How do edit my DNS settings for a domain purchased through Zoho
We have a webpage created in a third party editor which we want to make live on the domain we have just purchased from Zoho. However after a lot of searching I've been unable to find anywhere to do this. I got to the following logon screen from controlI can't configure SPF and DKIM
Our emails are unauthenticated, and when we log in in to our control panel we receive a warning message that we need to configure our SPF and DKIM. We bought our domain 8fans.org from shopify and we can't verfify or edit SPF and DKIM since we get a message that says: We are unable to get TXT record for SPF right now. If you have added the TXT record just now, please wait for 30-45 minutes for the changes to propagate and try again. Please help us solve the problem so we can authenticate our emails.Closed ZOHO account but cannot register the same email under G suite because it says email address already in use. can you help?
Closed ZOHO account but cannot register the same email under G suite because it says email address already in use. can you help?Get Back To Domain Setup
I was setting up my zoho email on the domain setup page, it looks like the picture below: But now when I log in I go straight to some kind of email inbox? My zoho email doesn't actually work, how can I get back to the setup page so I can fix & check all the parameters.Zb code and MX
I just verified my domain kamitechsrl.com but when I start configuring MX DNS in the instructions it was written to clear every DNS before going on. First problem: despite the domain already verified I have a warning that tells me to verify it and obviouslyAlternate record owner email address
It would be great if Zoho could implement an enhancement to cover this scenario: Mass emailing using "record owner address" is limiting in that it can only utilize the address associated to a particular user. I understand that organization emails canEmail Signature Manager for an Organisation
Hi, I was wondering whether you can set an email signature in ZOHO and it is automatically filled in with details for each account? So that the Administrator can change each email signature from the Control Panel, and not have to log into each account to change it? e.g - to add advertisements Thanks, RBAV Information Technology Services itservicedesk@rbavinc.com.auNext Page
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Announcements
Important update! Re-authentication mandated for sensitive admin operations in Admin Console.
Dear Zoho Mail Community, Hope you're all doing good and staying safe! As we strive to provide you with better security for your business email needs, an additional measure has been taken to ensure more security to the sensitive Admin Operations performedImportant announcement: IPv6 support in Inbound gateway
Greetings from Zoho Mail team. We are happy to announce the support of IPv6 support for receiving emails in Zoho Mail. This post mainly addresses the admins who have configured inbound gateway for their organisation. As a part of the changes related toAdministrators now have permissions to access the Subscription and Payment details.
Hello everyone! Hope you are all staying safe during these trying times. To ensure that your organization's email service, the backbone of communication, does not get affected due to inadvertent negligence by the super administrator, we have made a few changes in our roles and permissions to handle subscription and renewal smoothly. Earlier, any organization's Subscription and Payment information in Zoho Mail could be accessed only by the organization's Super Administrator. Now, based on requestsMove ahead from Docs to WorkDrive - WorkDrive is now available in all Workplace plans!
Dear all, We are glad to announce that WorkDrive is available across all the Workplace plans, with added storage and extensive team features. Zoho WorkDrive is now available for all users, including those who subscribed before Zoho WorkDrive was introducedAnnouncement - Changes in Custom login page
In continuation to our efforts in protecting your Zoho Mail account we have made a few changes in the custom login page. We are making some enhancements in the browser to server communication to make it more secure. You may be aware of the most of the modern web browsers mandate certain security practices to showing the webpages as 'Secure'. We are rolling out the security related enhancements ensure that our custom login page accessed only in https mode and the authentication is securely done
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Unable to continue payment
Hi, I want to make a payment for my email subscription, but I cannot proceed with the payment because my NITKU is invalid. In Indonesia, the NITKU consists of 22 digits, but Zoho only provides 20 digits, causing my NITKU to be invalid. Please help meVerified Mark Certificate
Hello Dears, Can anyone help and check my mail or direct me to the desired person who can add the verification tag to my mail https://www.zoho.com/blog/mail/email-authentication-with-bimi.htmlHelp for the alisa adding
Sorry, I would like to add a paypal alias on my domain email address. However, the system blocked it. How can I do it?mail admin not loading
i am trying to login to mailadmin ... gears keeps rotating forever... its not a password issue whats so ever ... not cookies issues whatsoever from android app i can login but there so few things to do from there .. i changed ip address the same... iUnable to confirm Super Admin assignment — confirmation button not working
I’m trying to change the roles within my organization. I am currently a super admin and would like to add another user as a super admin. When I attempt to confirm the action, a screen appears asking for my password to verify my identity. However, when
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Sticky Posts
Important update! Re-authentication mandated for sensitive admin operations in Admin Console.
Dear Zoho Mail Community, Hope you're all doing good and staying safe! As we strive to provide you with better security for your business email needs, an additional measure has been taken to ensure more security to the sensitive Admin Operations performedImportant announcement: IPv6 support in Inbound gateway
Greetings from Zoho Mail team. We are happy to announce the support of IPv6 support for receiving emails in Zoho Mail. This post mainly addresses the admins who have configured inbound gateway for their organisation. As a part of the changes related toAdministrators now have permissions to access the Subscription and Payment details.
Hello everyone! Hope you are all staying safe during these trying times. To ensure that your organization's email service, the backbone of communication, does not get affected due to inadvertent negligence by the super administrator, we have made a few changes in our roles and permissions to handle subscription and renewal smoothly. Earlier, any organization's Subscription and Payment information in Zoho Mail could be accessed only by the organization's Super Administrator. Now, based on requestsMove ahead from Docs to WorkDrive - WorkDrive is now available in all Workplace plans!
Dear all, We are glad to announce that WorkDrive is available across all the Workplace plans, with added storage and extensive team features. Zoho WorkDrive is now available for all users, including those who subscribed before Zoho WorkDrive was introducedAnnouncement - Changes in Custom login page
In continuation to our efforts in protecting your Zoho Mail account we have made a few changes in the custom login page. We are making some enhancements in the browser to server communication to make it more secure. You may be aware of the most of the modern web browsers mandate certain security practices to showing the webpages as 'Secure'. We are rolling out the security related enhancements ensure that our custom login page accessed only in https mode and the authentication is securely done
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