SPF issues
I keep getting (We are unable to get TXT record for SPF right now) this is after waiting 48 hours, but when I MXTOOLBOX https://mxtoolbox.com/ It show's up in their lookup as it should, try my domain commodores.co.nz - My account with ZOHO is a payed one. Your help will be much appreciate, I'm using my same old host and cpanel witch I have had no problems like this before with setting other domain mail using my normal host and ZOHO mail. Regards.
I need to send S/MIME e-Mail?
Where I can upload my certificate S/MIME to my ZOHO mail account?
Email Blocked for suspicious Login
Hello, my account ilson@harter.com.br ha been blocked due to suspicious logins. . Please can you unblock, I have tried using the control panel but it just refers me to customer support Thanks
1 User Multiple Accounts
I am trying to accomplish the following: 1. Having 1 user who has multiple email accounts (each linked to a different domain) 2. Being able to check all those email accounts from a single log-in/screen (not needing to log out and log in as a different user/email address). Currently I am in this situation: 1. I have 1 user who has the name rod@rodneyhowell.com, who has the default email address rod@thenatureofzen.com and I would like to change that address to rod@rodneyhowell.com (I do not see any
Super User account
Hello I forgot the super user account for domain kipkop.si Please help Thanks
550 Please turn on SMTP Authentication in your mail client - can't send email from my Gmail
I got this error, please help. I already configure the settings. I can't send email from my Gmail but I can send and received email from my zoho account. Message not delivered Your message couldn't be delivered to support@chatbotprime.com because the remote server is misconfigured. See technical details below for more information. The response was: 550 Please turn on SMTP Authentication in your mail client. mail-qt0-f173.google.com [209.85.216.173]:54875 is not permitted to relay through this server
email address already exist
Hello. I try to create a group "contacto@mismonerias.cl" in my organization, but when i try i get the message "email address already exist" Can help me please? I need to create a group with this name "contacto@mismonerias.cl"
Iam not able to create user eventhough iam a admin for my portal
Hai Team, I'am not able to add user my email id is " chandu@hash1919.com" "You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com for further assistance." this error msg are showing even i'm a administrator. pls do resolve this issue ASAP Thanks & Regards, Chandu
zb code
Hi, Please, someone else can help me? After setup of my domain doesn't appear that table that contain my zb code. I need my zb code for configuration of my domain. Thank you! Galih
Please unblock My account
Please Unblock: david.aaron@aarondavidandassociate.com User ID : 20068102346 User just sent only 3 email and now account is blocked Super Admin : admin@aarondavidandassociate.com User ID : 20068099746
Unblock My account
Please Unblock: User ID : 20068102346 User just sent only 3 email and now account is blocked Super Admin User ID : 20068099746
Given emailId already exists.
Hello, We have deleted an id and now we are not able to create the following emails: - dian@dayamitra.my.id I am sure that the user is not in our user list Can you help please? :) Regards
This domain is already associated with this account
Trying to use zoho with a recently purchased domain - findnomore.com but it is showing as above This domain is already associated with this account Help me fix
Unable to verify domain by html
Hi there, I'm trying to verify my domain: plusconseils.ch I've done everything that I've could... even the html it works... but not for Zoho. https://plusconseils.ch/zohoverify/verifyforzoho.html
Unable to create MX record in .lk domain
Hi, I'm from Sri Lanka and I have purchased a local domain (.lk) from our service provider and it doesn't allow to create MX record as you have mentioned in the guideline. Please see attached image. Because in the "value" field it's asking for an IP address. (172.29.250.162, 172.29.250.163, 74.201.155.79) When I type "mx.zoho.com." under value field, it's prompting an error saying type a valid address. I have used some IP address which I have seen on some forums and now it only allows to send email,
Block Incoming Email Sent To A Specific Address
I have an email that receives a LOT of spam that goes to my catch-all email address. This is an email address that used to exist with the company, but is no longer there. I know I could make an account for this email and turn off incoming traffic. But I would prefer not to make an account just for this purpose. I've read all about policies and blacklisting, but I can't find a way to stop incoming mail that is specifically routed to this email address. Is there a way for my to do this? Right now,
PROBLEM WITH RECEIVING EMAIL
Hello, I have a website on Shopify with a domain bought on shopify itself. My website is www.bonconte.com I tried to make the email configuration on zoho but now I can send emails but not receiving them. When sending email to info@bonconte.com from my personal email, I receive a message saying that the mx.zohomail.com refused my email. I don't know how to make the configuration right on my shopify. I need the email to be used so soon.
You do not have permissions to create this account in Zoho Mail
Morning all - i keep getting the above message when i try to create a domain based email account. Can anyone advise? Thanks,
Emails not received from contact forms
Hi, I have recently changed hosting for adcleaningservices.co.uk but my contact forms aren't being received. In my zoho inbox i just get an error message saying 451 relay not permitted. I have messed about changing what I can find but probably just making it worse, Help!!
Accidentally deleted domain from Zoho Mail but cannot readd it!
Help! I accidentally deleted the domain adventistsconnect.gq from the Domains section in the Zoho Mail control panel. I need to put it back, but for some reason it's not letting me re add it! Could someone from Zoho please readd it for me? Thanks! If you need to contact me, please email me at contactadventistsconnect@gmail.com. -Noble Obodum Founder & President, AdventistsConnect
Problem IP configuration in the administrator
Good afternoon I'm writing from Brazil, as domino the language I am using a translator. I'm with the very serious problem in the field (limpkom.com.br) registered by admin@limpkon.com.br registered for my brother and me recently reported difficulty accessing their site administrator. zoho, in an attempt to resolve the issue registered IP for access and now the lock applied on all our IP including the machine that I used to do the setting, I would like to reset this setting or even deleting your account
Domain already exists
Hello, I'm trying to add my domain to Zoho Mail but I'm getting an error message that says "Domain already exists". I have full control of the domain so I can prove ownership, if you please tell me what I have to do to prove the ownership and work with my domain. Thanks in advance.
"User successfully invited" but doesn't show up anywhere
Been trying to add an employee for MONTHS now. Glitches within the system are holding me back. The user has been successfully added according to the system but I don't see the new user name within the accounts. PLEASE HELP! Beyond fustrated!
Operation permitted for paid user(s) only
Hello please help me :) info@teeb-alsharq.com It has incoming, outgoing and IMAP access is disabled. When I try and enable them "Operation permitted for paid user(s) only" , message Appear.
Mail hosting is not enabled for your domain(s). Please enable it in your Control panel to receive emails in Zoho
When I navigate to the Mail Administration section in the Control Panel, I see the error: "Mail hosting is not enabled for your domain(s). Please enable it in your Control panel to receive emails in Zoho." But I have enable the domain. The "Domains" section of the Control Panel, shows that everything is set up correctly (except DKIM). I can correctly receive and but not send emails using the domain. Mail shows as enabled in control panel if I try and disable it it says "operation Not Permitted" I
IMAP support for Zoho Mail integration with corporate mail server
Hi, I wanted to see if IMAP is supported to sync my server email to Zoho Mail. When I talked to the support team a few weeks ago, I was told that IMAP support will be available in the next Zoho release. Given that a new version was released on May 18, I tried to set up IMAP, but was given the following message: Zoho Mail supports only the following Incoming Ports :110,995. Can you tell me when IMAP support will be available? Thanks, Senthil
Control Panel still ask to verify SPF Records after DNS TXT Update
Had updated the DNS record as per Zoho requirement. However Zoho control panel still has SPF records unverified error. MXtoolbox shows that DNS record for domain infocus.com.my is correct. https://mxtoolbox.com/SuperTool.aspx?action=mx%3ainfocus.com.my&run=toolpage Our domain admin also verified that TXT string has been added. Please assist to verify on below TXT info.
MX records updated still not error message in Zoho control panel
I have updated my mx records still the control panel says my mx records are not yet connected.. Kindly help asap. thanks
How can I set one signature in outgoing mail for all users in the Group.
I am Administrator of the group. Can I set one corporate signature for all outgoing mail from all users in the Group? If yes - how I can do this? Thanks!
Paid Lite Account w/Custom Domain and SMTP
I have a paid lite mail account with 6 users. Some of the users want to use other clients (e.g., GMail). I know there are several ways to set this up. What I have done is to forward everything to their gmail and now I'm trying to put their GMAIL to send as which requires me to plug in the zoho smtp. No matter what I do, I get an unauthorized error. smtp.zoho.com 465/SSL User name= userid@xxx_domain.com Pw = my log in password Google can't authenticate on that. I have POP/IMAP turned on and everything
DKIM cannot be enabled for the domain as no verified default selector present
Can't get the DKIM working. May you please check my account (webshop@phone-accessories.nl) to see what's wrong?
mi cuenta de zoho en outlook me pide la contraseña y no me deja entrar y me dice que mi cuenta esta bloqueada
mi cuenta de zoho en outlook me pide la contraseña y no me deja entrar y me dice que mi cuenta esta bloqueada mi cuenta es admisiones@unifrarips.com
DKIM Validation
Dear Zoho team, I cannot get my DKIM record validated. it is always saying i have to wait 30-45 minutes. Am I doing something wrong? with kind Regards, Mike.
ZB Code & DKIM
Hi. I'm having problem setting up my domain (from GoDaddy) to use Zoho email. It said the MX and DKIM domain is not setup. I added both already in DNS manager of GoDaddy. Would ZB code expired? I added it long time ago. Please confirm my ZB code as I can't find it anyway. Also I also added DKIM already. I can't verify it. Thanks!
Need my zb code to migrate my website to SquareSpace
Hello, I am switching the hosting of my site to Squarespace. According to your guide to setting up with SquareSpace here https://www.zoho.com/mail/help/adminconsole/square-space.html I need my zb code, but I no longer have access to it via my Main Admin Control panel. Any help would be appreciated. Thank you!
Email account blocked due to disk space
Guys I've been trying desperatly to get help on this. One of my main accounts have been blocked and deactivated because the account is using too much space. I have a 25GB space addon which I pay for every month and is all applied to this account. This 25GB is now no longer on my account for some reason, eventhough I paid for it already this month. Please I need this account for my business. I am not receiving any emails!
I changed server for Hostagator, but now my email doesn't work.
I have been using emial at zoho with my account felipe@mcmoldurasedecoracoes.com.br normaly until I change to my server to hostgator. Now i would like to know what should I do ? This domain www.mcmoldurasedecoracoes.com.br i've been using with zoho normally before the change. Thanks in advance!
not getting email
i am using webform and there is no email i am getting ther in my email.
Adding User
When I try to click the add user button it is not working. Can you please tell me what was the problem in my case. For now I have deleted a user to add one user which is not working as well !
Delete User
Hello Could someone help me delete a super admin account? When I created the zoho account, I created an account called admin@mydomain.com. Then I raised my walter.santos@mydomain.com account to super admin, but even though it's super admin I can't delete the admin account. Today I use the free Zoho, but I want to buy the workplace, however, I will only buy if I can delete the admin user due to the cost. I've already opened more than 5 tickets in Zoho support, but they only answer 1x and then no longer
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