I cant creat new user. Please help me
My account is enpro.com.vn I have a exist account: dvkh@enpro.com.vn And I want to creat a new account: admin@enpro.com.vn but I cant. Although I stick to steps in website. Please help meHelp finding VERIFICATION CODE??
I had the unique zb******* website code to verify my domain address; but i need the code again to set up the email to be forwarded. Where can I find the code??? I looked all over the dashboard? I lost it. Please help.Error: email id already exists
User is delete, but this appear in Zoho Mail Bussines Policy and cannot erase from this. I can create mailbox alias, only user because appear: zoho mail id already existsError while Adding Domain
Hello, 1. I already have an website in another website, Now to create Business mail, I need add Domain in control panel ? 2. I tried to add Domain , But it showing error ( This Operation has been restricted. Please contact support-as@zohocorp.com for further details ) 3. After Adding my Domain, Will Zoho Maill will get Full access, If anyone Subscribed in my website, will I get Mail or Notifications to Zoho mail ? Hope You will Respond Soon. Please Provide Information pointwise. ThanksCNAME VERIFICATION
Hola Estoy configurando mi correo con mi domino pero cuando entre ya el dominio aparecía como verificado, el problema es que en mi cpanel, no tengo ningún registro de cname de zoho, quisiera saber donde puedo encontrar el código de cname para hacer el ingreso en cpanel de nuevo. graciasunusual activity when validating domain
Dear, I am entrusted validating a domain and I get an unusual activity error, please your helpDomain alias with free Lite plan
Hi Can I create domain alias for Zoho Mail under free Lite plan? Is there any limit on the maximum number of domains for the purpose of creating aliases to the primary domain? Regards, Anil K.Domain Verification failed
Hello, Not able to verify domain with either of the three methods. See attachment -delete mail from administrator account
Hi, I need delete older email to user account (account@user.com) from admin account (admin@user.com). I search on control panel, but can't see it that functionality, any idea? Thanks.IMAP migration fails with 'Unable to connect to the server'
I've been trying to test out IMAP migration and I keep getting an 'Unable to connect to the server' when I try to add an account. I've done a Google search on this and see it's fairly common, but the normal problem appears to be to do with SSL certificate issues, but that cannot be the case here. I've tried with two accounts, one a Gmail account and the other an account with a large UK ISP, virginmedia.com. Obviously in both cases the SSL certificates are valid (and I double-checked just to be sureDomain already exist problem
So i initially had my domain connected with Zoho with no problem, now i transfered my domain to another site, and dont know how to get back the zoho account, i cant see it anywhere in my zoho dashboard and when I try to add it tomy new site it shows that it already exist. I am lost on what to do. Please help.How to add subdomain email accounts?
I signed up with zoho mail with admin@mydomain.com Now I want to add some email accounts like support@subdomain.mydomain.com. Is that possible? How do I do that? I have searched all over and can't find the answer. This forum is my last attempt before cancelling my zoho account.Group Mailing Lists under GDPR
I noticed that the mailing group we were using for our NGO got disabled and all contacts deleted. Is this due to GDPR? Will it be possible to still use mailing lists in any form?REFRESH BUTTON
HELLO there, Wher did you hide the refresh button. And i mean not the button from my browser, but the one in zoho itself. i have to use it a lot, because the newe mails do not appear by itself, i always had to refresh tnx in advance best bregards jaapControl Panel/Mail Administration/Email Policy/Domain/Blocked - can't scroll entries
I have lists of blocked domains and subjects but can no longer scroll through the list of entries. I need to see if a subject is in the list and I can't. Has something changed? Thanks, -JohnCan't add Domain
When I'm trying to add a domain (emporerz.pw) it comes up saying this operation is restricted! HELP!I cant add my domain gnitaercemag.tk can anyone help
When I try to add a domain on the console I get an error saying This Operation has been restricted. Please contact support-as@zohocorp.com for further details Is there any way to fix this?Adding domain is restricted
Hello, I am trying to add my domain "barsnes.tk", but keep getting an error. I have tried to send an email, any help is well appreciated!Your account server@vitalcraft.co.uk has been blocked due to security reasons
Your account server@vitalcraft.co.uk has been blocked due to security reasons Block Type: Block Type: Mail Outgoing blocked. Unknown Click here to read about our usage Policy. Any idea why this has happened? Can we please be unblocked asapVerify SPF Records in Host Gator
Hi, I have followed all of the instructions and tutorials and still can't seem to get this to work. Please assist. RyanProblem with configuring DKIM
I can't configure DKIM because whenever I go to the control panel - email authentication - DKIM, nothing is shown in the domain list.Não aparece o seletor para DKIM
Bom dia, Desde ontem não consigo adicionar seletor para DKIM em meu painel, quando abro não aparece nada conforme o print: Preciso de ajuda para resolver esse problema. "Good Morning, Since yesterday I can not add selector to DKIM in my panel, when nothing is printed according to the print. I need help solving this problem."Can not loggin after two step verification
Hi guys. My problem is simple, but serious. I lost the phone on which I had registered the two step verification (Google Authenticator) and now I can not access my account, nor my email. What I can do?Nao consigo fazer a verificação ZOHO no Hostagator
Bom dia. Tenho um dominio (cursoformuladenegocioonline.com) registrado na hostgator. Fiz meu cadastro na zoho mas nao consigo fazer uma verificação por que na hospedagem não tem como opções de configuração que um zoho orienta. Como faço a verificacao na hostgator?Problema Correos Salientes Deshabilitados
Buen día, necesito de su ayuda super urgente debido a que no puedo enviar correos desde ninguna cuenta de email creada desde hace 10 días y me encuentro bloqueada y desesperada, ingreso a la plataforma para mirar cuenta por cuenta y me aparecen todas las cuentas con la misma situación de que el correo saliente esta deshabilitado, y ya he intentado por toda parte activarlos pero no es posible porque me dice que es una opción de pago, necesito que por favor me puedan ayudar lo más pronto posible, yaCan't create domain alias
When I have added domain alias I got such error "This Operation has been restricted. Please contact support-as@zohocorp.com for further details" I wrote to support, but they don't respond over 2 days. Thanks for advice.DKIM verification
Hello, I had setup DKIM about yesterday (10 hours ago), and it still is unable to verify. Every time I click on "Verify" button it gives me: "We are unable to get TXT record for DKIM right now. If you have added the TXT record just now, please wait for 30-45 mins for the changes to propagate and try again." I have tried doing this multiple times, still does not work. I have included screenshot for my DKIM setup on namescheap. domain: x-risk.de Thanks you in advance AlexThis domain is already associated with this account
I am trying to configure my domain with the zoho email service, but I get the following error: * This domain is already associated with this account "a*****m@c*****". My domain is conttatoimoveis.com.br The error was generated while I was registering in zoho. Can you help me pleaseMail migration transferring content of one folder, then freezes
I wrote to support, but it seems those emails remain unreplied. I'm trying to migrate emails to zoho, but it seems that the IMAP transfer freezes after completing a single folder, incapable to switch to the next one. I need an URGENT response, as my client is waiting to access their account.Correo entrante deshabilitado
Buen día, Desde hace varios días que algunas de las cuentas de correo electrónico que manejo están deshabilitadas cuanto ingreso a la plataforma me dice que el correo entrante esta deshabilitado y si intento activarlo me dice que es una operacion permitida para usuarios pagos. Por favor ayuda, requiero habilitar los correos. Los correos son sac@tripclub.com.co ventas1@tripclub.com.co ventas2@tripclub.com.coI can not create new email accounts.
I want to create users with free features This is a message: Max user license limit reached. Please purchase/upgrade license to add more user(s) with mailboxes. I changed to the corporate subscription, I should have the options of the free subscription that has 25 emails to 5GB but I do not have that option I can not create more emails, I want to register more domains to be able to migrate my emails to this platform. PleaseUnable to Verify DKIM & SPF
HI, My domain name is gctme.net, I have added all the details. I was waiting from last 2 days to update. Please help me to rectify the problem.I can't verify my SPF Status for my domain
Hello I followed all steps you provided to configure and verify my SPF Status for my domain "benchmarkeg.com" But still failed to verify it It show this message "We are unable to get TXT record for SPF right now. If you have added the TXT record just now, please wait for 30-45 minutes for the changes to propagate and try again."Reenvío a Gmail
Eliminaron el reenvio a mi cuenta de Gmail y no puedo volver a registrarla. Esta bloqueada.Email Spam Control not working
Why is it that there is provision to enter individual emails in the spam control settings in control panel, and this is documented in the help pages, but this feature is actually not implemented? The whole domain has to be whitelisted, which is not helpful for gmail or 163 emails. What other features in Zoho are advertised and documented but not actually working?Adding a domain is restricted
Heya I'm trying to add a domain and it's saying the operation is restricted. I can't currently make a screenshot but it tells me to contact support, I did, nothing happened. The domain is valeriajivkova.ga Best wishes, Someone really dumb xoxoxoThere is no Add User button
Hello. I am using Zoho Mail as an extension of Zoho One. The problem is, I cannot create new e-mail addresses, because there is no Add User button. I'm attaching a screenshot of it. Any help would be great. Thank you. Note: If I only can add a user as a Zoho One employee, with paying $35 more, it is just unfair. I just want to add some e-mail addresses for specific purposes, like info@... accounting@... or abc.department@.... ; not to add employees. And no, I don't want to create aliasses. I needincoming / outgoing mail is disabled.
One of the mail users incoming / outgoing mail is disabled. Specifically: contato@gwest.com.br When I see the user in control panel, I see incoming / outgoing disabled in red. When I try and enable it, I get the error message: Operation permitted for paid user(s) only. Please unblock it for me. thanks TadeuYou do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com for further assistance.
Good day zoho i am also having the same issue i cant add users or groups my domain name is @countyfinanceng.com please i would like this to be resolved as soon as possible ps. i have also sent a mail to the support mail address that was provided when i got the error message..I can't find my CNAME code zb... !!
Please Zoho team, help. My mail is contacto@mammadontpreach.clNext Page
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Dear Zoho Mail Community, Hope you're all doing good and staying safe! As we strive to provide you with better security for your business email needs, an additional measure has been taken to ensure more security to the sensitive Admin Operations performedImportant announcement: IPv6 support in Inbound gateway
Greetings from Zoho Mail team. We are happy to announce the support of IPv6 support for receiving emails in Zoho Mail. This post mainly addresses the admins who have configured inbound gateway for their organisation. As a part of the changes related toAdministrators now have permissions to access the Subscription and Payment details.
Hello everyone! Hope you are all staying safe during these trying times. To ensure that your organization's email service, the backbone of communication, does not get affected due to inadvertent negligence by the super administrator, we have made a few changes in our roles and permissions to handle subscription and renewal smoothly. Earlier, any organization's Subscription and Payment information in Zoho Mail could be accessed only by the organization's Super Administrator. Now, based on requestsMove ahead from Docs to WorkDrive - WorkDrive is now available in all Workplace plans!
Dear all, We are glad to announce that WorkDrive is available across all the Workplace plans, with added storage and extensive team features. Zoho WorkDrive is now available for all users, including those who subscribed before Zoho WorkDrive was introducedAnnouncement - Changes in Custom login page
In continuation to our efforts in protecting your Zoho Mail account we have made a few changes in the custom login page. We are making some enhancements in the browser to server communication to make it more secure. You may be aware of the most of the modern web browsers mandate certain security practices to showing the webpages as 'Secure'. We are rolling out the security related enhancements ensure that our custom login page accessed only in https mode and the authentication is securely done
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Hi, I want to make a payment for my email subscription, but I cannot proceed with the payment because my NITKU is invalid. In Indonesia, the NITKU consists of 22 digits, but Zoho only provides 20 digits, causing my NITKU to be invalid. Please help meVerified Mark Certificate
Hello Dears, Can anyone help and check my mail or direct me to the desired person who can add the verification tag to my mail https://www.zoho.com/blog/mail/email-authentication-with-bimi.htmlHelp for the alisa adding
Sorry, I would like to add a paypal alias on my domain email address. However, the system blocked it. How can I do it?mail admin not loading
i am trying to login to mailadmin ... gears keeps rotating forever... its not a password issue whats so ever ... not cookies issues whatsoever from android app i can login but there so few things to do from there .. i changed ip address the same... iUnable to confirm Super Admin assignment — confirmation button not working
I’m trying to change the roles within my organization. I am currently a super admin and would like to add another user as a super admin. When I attempt to confirm the action, a screen appears asking for my password to verify my identity. However, when
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Important update! Re-authentication mandated for sensitive admin operations in Admin Console.
Dear Zoho Mail Community, Hope you're all doing good and staying safe! As we strive to provide you with better security for your business email needs, an additional measure has been taken to ensure more security to the sensitive Admin Operations performedImportant announcement: IPv6 support in Inbound gateway
Greetings from Zoho Mail team. We are happy to announce the support of IPv6 support for receiving emails in Zoho Mail. This post mainly addresses the admins who have configured inbound gateway for their organisation. As a part of the changes related toAdministrators now have permissions to access the Subscription and Payment details.
Hello everyone! Hope you are all staying safe during these trying times. To ensure that your organization's email service, the backbone of communication, does not get affected due to inadvertent negligence by the super administrator, we have made a few changes in our roles and permissions to handle subscription and renewal smoothly. Earlier, any organization's Subscription and Payment information in Zoho Mail could be accessed only by the organization's Super Administrator. Now, based on requestsMove ahead from Docs to WorkDrive - WorkDrive is now available in all Workplace plans!
Dear all, We are glad to announce that WorkDrive is available across all the Workplace plans, with added storage and extensive team features. Zoho WorkDrive is now available for all users, including those who subscribed before Zoho WorkDrive was introducedAnnouncement - Changes in Custom login page
In continuation to our efforts in protecting your Zoho Mail account we have made a few changes in the custom login page. We are making some enhancements in the browser to server communication to make it more secure. You may be aware of the most of the modern web browsers mandate certain security practices to showing the webpages as 'Secure'. We are rolling out the security related enhancements ensure that our custom login page accessed only in https mode and the authentication is securely done
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