Error by creating the first MailAccount
Hello Everyone! I have problems by creating the first E-Mail account for my domain. Please help me, I really need Zoho! Screenshots added - Same problem by the another MailAcc creator site! Thank you! Best Wishes horgaszvarazs.eu AdminZoho free tier - POP/IMAP/Activesync no longer free?
So I verified a domain and created some users, none of the accounts are allowed to use POP, IMAP or activesync. So all I can use is apparently web mail, which makes it a non started. Is this expected behaviour? If I try and click on one it says that it is only available in paid plans. I have a couple of other free accounts which can use activesync, but this new account cannot. Thanksthis operation has been restricted
hello im trying to add the domain "cherosen.top" on mailadmin and it says that the operation has been restricted. whats the problem?this operation has been restricted
hello im trying to add the domain "cherosen.top" on mailadmin and it says that the operation has been restricted. whats the problem?How to increase storage for user
Hello, I have a user in my domain that has only 5GB of storage, my subscription plan is 10GB, how do i assign 10GB of storage to that user? (User account: supervisiontecnica@alradelsur.com) Bstt RegardsI can't change my Superadmin detail.
Hi! Is there any way to change the @ of superadmin? I tried to cancel it and set a new one but seems it's impossible. Just after I verified my domain I've added user info@ and it became an address of superadmin. The problem is that I need admin@. How to change it?Can not add any new user,"Unusual activity detected from this IP"
Hello, it prompted me "Unusual activity detected from this IP. Please try again after some time",when i adding a new user. it lasted for a week,help me please, thx.The email address you have entered belongs to a different deployment/region. Please contact support@zohoaccounts.com for assistance.
I deleted my old domain and when i try to add my new domain i get this message: "The email address you have entered belongs to a different deployment/region. Please contact support@zohoaccounts.com for assistance." Please provide me information to solve this issue. Thank youcuenta bloqueada, inhabiilitada
Buenas Tardes;} Presentamos un problema con el dominio transcolsur.com ya que la cuenta de administrador se encuentra bloqueada y no permite el ingreso para la gestion de los usuarios ni para el envio de correos. Sin esto hemos estado incomunicados con los clientes por favor me ayudan. el correo del administrador es webmaster@transcolsur.com o cesar.valencia@transcolsur.com tambien pueden escribir a cavalenciaro@gmail.com Sls CAVRI tried to add my custom domain, and it said it was restricted
I tried to add my domain angelofdeathrp.pw to my account, but I typo'd the domain on the first time, so i deleted that one, and when I attempted to add the correct domain, it said i was restricted. Please remove the restriction for me. Also, i accidentally posted this in the wrong section at first. I couldn't delete it. Sorry about that. I mistakenly posted it in the community learning sectionCannot Send & Receive Emails
My account is experiencing this problem. I have set my DKIM, SPF and MX correctly as tutorial, but nothing happened and not verified. Is this because of the CNAME is deleted or what? We experiencing this problem after our website (we use wordpress and cpanel 62.0.40) got updated. Please help us, we need to send emails ASAP.Cannot re-enable incoming mail
Good afternoon, After accidental disabling, I cannot seem to re-enable incoming mail for our users. The message received i Operation permitted for paid user(s) only. Could you please fix this problem for all users (3) in domain technicles.nl ? As you may understand, the mail functionality is pretty useless without incoming mail enabled. Thank you in advance. -- Btw: there may be good reasons behind this functionality, but 1) like I said, even for basic (free) usage, the zoho application is uselessmx record & spf not syncing
I have set the Mx record and the spf as specified by zoho for my domain www,bgwfoundation.org but it seems it is not syncing and therefore i can't receive mails. Please help my job is online.Can't get MX records to re-sync & receive emails after accidentally changing from Manual DNS Zone to Nameservers
Good day, I've been having trouble for a few days getting the MX records to sync back so I can receive mail - I had to switch my DNS for my shopmadeLC.com website (2/10) and in the process went from a manual DNS setup to using nameservers, which obviously threw off mail connection to Zoho. I switched off the nameservers (2/15) back to the manual DNS setup and re-entered the MX records & SPF/Domain Keys, but had to de-activate/take off the domain name then re-add it back and go through the setup thinkingCNAME Validation Failed ? What to do now
I am trying to use custom mail id for my blog. But its showing this error. What to do now?? Thanks in advance..........Super Admin
SuperAdmin has no phone number, zoho email account only, and lost their password. How can I as an Admin reset the SuperAdmin's password or return Super Admin authority to another Admin for the domain?domainkey not enabled
Hi, I have followed the instructions on how to set up domainkey, but I get "DomainKeys are not enabled, as the text record validation has failed. Please try again." my domain (Keywordsfly.com) is hosted in cpanel I configured TXT record as explained in tutorials. I am using free zoho mail account, does that affect the process (I am planing to upgrade very soon, am just testing your service). But I try many time and I am disappointed with this error. Please Help me.dont get mail
Hello i cant get mail there is some error . my e mail info@image-house.com.ua: Полученный ответ: 550 Please turn on SMTP Authentication in your mail client. mail-yw0-f182.google.com [209.85.161.182]:35370 is not permitted to relay through this server without authentication. Final-Recipient: rfc822; info@image-house.com.ua Action: failed Status: 5.0.0 Remote-MTA: dns; image-house.com.ua. (185.49.70.75, the server for the domain image-house.com.ua.) Diagnostic-Code: smtp; 550-Please turn on SMTP Authenticationread org emails
i am the admin and would like to be able to read emails from my users?No puedo recibir correos
Hola, estoy intentando configurar mi correo electrónico, pero al enviar no llegan. Mi dominio es labmilanoreal.comMessage not delivered
Hi Im getting this response for sending mail to alon@dasilvaboards.com one of my users on info@dasilvaboards.com The response was: 550 Please turn on SMTP Authentication in your mail client. mail-pf0-f174.google.com [209.85.192.174]:41076 is not permitted to relay through this server without authentication. Any help?Zoho Account inactive
Hello< ISuddenly yesterday all of our organizational accounts became inactive. Please help. Domain: nabainn.com admin email: admin@nabainn.com. My email: mohiminul@nabainn.com My other email that I can access: mohiminul@outlook.comCan't continue to mail domain setup
Hi, I've tryied to setup a domain a week ago, I verified the phone number, but after that in this url: https://mail.zoho.com/cpanel/createMailAccount.do The next message appears: [3,{'st':'REMOTE_IP_LOCKED','e':'Unusualactivity detected from this IP. Please try again after some time.'}] Domain: remont.com.mx So, I can't continue with the setup. How can you help me?How to disable social login on custom (mail.domain.com) login page?
Hi, I have setup everything to use the custom address for zoho mails, but I can not find an option to disable the social login on my custom login address. Please help.I can send mails, bur can't receive IT.
i HAVE CHECKED MX RECORDS, EVERYTHING POSSIBLE I CAN THINK OF IS GOOD. KINDLY CHECK AND GET BACK TO ME ASAP, YOU CAN RESPOND TO ME ON UJJWALUTSAV89@GMAIL.COMforgot my admin email
Hi Team, I have forgot the details of my admin email, that's why unable to login to control panel of the zoho mail. These are the two domains I forgot their admin email: tawanagroup.org techestar.com Can you please let me know which is the email id in use for zoho admin, so that I can login using that one ? Regards, AzizTransferred my hosted domain to a new domain provider
Hi guys, I recently changed my domain provider and used the same mx configuration but I cannot send emails. Do I need to verify my domain again and set this up in the new domain settings? If so how do I do this? ThanksDomain and hosting
Hi, I have one domain with zoho, which I renew recently. This domain was free domain which I got when I registered on zoho. So now can I use that domain and the same hosting on wordpress.org?MX & SPF not responging
Hi everyone, I need help with this. I already placed the MX & SPF records on my cloudflare DNS manager. Double checked everything, and yes it matched the values given by Zoho. The weird thing is, at my Zoho mail, theirs an error that tells me I did not. I tried to send email to my Zoho mail from my gmail and I am not receiving that mail. Thank you so much if anyone could give any help! :DI cant add more email ids to domain
Unusual activity detected from this IP. Please try again after some time.Not Receiving Verification SMS to Reset password
Hello. I am the admin for the domain propertymataaz.com. I have been trying to login to the admin account techsupport@propertymataaz.com but i forgot the password. When i try the option to rest via text to the registered mobile number, i never receive any tex.Can't continue to mail domain setup
Domain: remont.com.mx URL: https://mail.zoho.com/cpanel/createMailAccount.do [3,{'st':'REMOTE_IP_LOCKED','e':'Unusualactivity detected from this IP. Please try again after some time.'}] I've tryied to setup a domain a week ago and the message above appears after verifying the phone number or... after login in. Hope you can help me. My client is desperate.cannot create users manually
hi i recently created new users in cpanel,but i cannot create some users due to invitations, i tried with deleting invitations ,but still same issue,second issue is in past i created zoho accounts for few users,i want add that users to current organization ,i cannot reset users password because that mail box didn't existcannot create users manually
hi i cannot create users manually ,then i tried with invitation delete,but sitill same issue ,i got user already invited messageUnable to delete a disabled user
Hello, We have a user with email id "amrita@mahaveercotton.com" which we disabled in past, however when we wanted to delete or re-enable it we get the error Z101:Oops! Something went wrong. Try again later. . Also under User Details Section in Control panel Her user id displays as "un1500017526490r97id" instead of the email id. We would like to delete this id. Please advice or do the needful. Thanks in advance Warm RegardsCannot validate domain
We have been using Zoho mail for about a year and it is great. Last night, I made some DNS changes (moved from having the DNS records managed by Cloudflare to having them managed by Namecheap). The problem is that the MX records are not being found. I believe that the MX records are correctly configured with NameCheap: I updated the records about 90 minutes ago, so the changes should have propagated. When I logged into ZohoMail and clicked on the Control Panel->Domains, there is a ! icon underSPF & DKIM keep fail
Dear M/s.Zoho SPF & DKIM keep fail on zoho validation & third-party checker says that the record is valid. We added the DNS record on last three days before kindly do the direct update/validation from your side. Domain : hitecinteriors.com your shift action on these regard highly appreciated. Thanking you.Your account has been blocked due to security reasons. Block Type: Block Type: Mail Incoming blocked. Mail Box disabled. Mail Fetch has also been disabled for any active POP accounts
Hi, Can you please check this account is showing error while sending/receiving an emails. Your account retail@gamme.in has been blocked due to security reasons. Block Type: Block Type: Mail Incoming blocked. Mail Box disabled. Mail Fetch has also been disabled for any active POP accountsAccount inactive. Please help me
Hello, I am trying to login to account admin@quatet.zzzz.vn but it says it's inactive. Can you please help? It's very urgent. Thank you! ---------- I have a account admin@quatet.zzzz.vn, yesterday i pay to zoho for used 3 month, price 9 USD. Now i can not login to my account. erorr : "Account is inactive". I don't know why have problem. Please check and help me open my account. tomorrow my email must use and sent to my customer. Thanks zoho very much. (My English is not good) ----------------------control panel
I am a super admin and I can't find the control panel buttonNext Page
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Important update! Re-authentication mandated for sensitive admin operations in Admin Console.
Dear Zoho Mail Community, Hope you're all doing good and staying safe! As we strive to provide you with better security for your business email needs, an additional measure has been taken to ensure more security to the sensitive Admin Operations performedImportant announcement: IPv6 support in Inbound gateway
Greetings from Zoho Mail team. We are happy to announce the support of IPv6 support for receiving emails in Zoho Mail. This post mainly addresses the admins who have configured inbound gateway for their organisation. As a part of the changes related toAdministrators now have permissions to access the Subscription and Payment details.
Hello everyone! Hope you are all staying safe during these trying times. To ensure that your organization's email service, the backbone of communication, does not get affected due to inadvertent negligence by the super administrator, we have made a few changes in our roles and permissions to handle subscription and renewal smoothly. Earlier, any organization's Subscription and Payment information in Zoho Mail could be accessed only by the organization's Super Administrator. Now, based on requestsMove ahead from Docs to WorkDrive - WorkDrive is now available in all Workplace plans!
Dear all, We are glad to announce that WorkDrive is available across all the Workplace plans, with added storage and extensive team features. Zoho WorkDrive is now available for all users, including those who subscribed before Zoho WorkDrive was introducedAnnouncement - Changes in Custom login page
In continuation to our efforts in protecting your Zoho Mail account we have made a few changes in the custom login page. We are making some enhancements in the browser to server communication to make it more secure. You may be aware of the most of the modern web browsers mandate certain security practices to showing the webpages as 'Secure'. We are rolling out the security related enhancements ensure that our custom login page accessed only in https mode and the authentication is securely done
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Unable to continue payment
Hi, I want to make a payment for my email subscription, but I cannot proceed with the payment because my NITKU is invalid. In Indonesia, the NITKU consists of 22 digits, but Zoho only provides 20 digits, causing my NITKU to be invalid. Please help meVerified Mark Certificate
Hello Dears, Can anyone help and check my mail or direct me to the desired person who can add the verification tag to my mail https://www.zoho.com/blog/mail/email-authentication-with-bimi.htmlHelp for the alisa adding
Sorry, I would like to add a paypal alias on my domain email address. However, the system blocked it. How can I do it?mail admin not loading
i am trying to login to mailadmin ... gears keeps rotating forever... its not a password issue whats so ever ... not cookies issues whatsoever from android app i can login but there so few things to do from there .. i changed ip address the same... iUnable to confirm Super Admin assignment — confirmation button not working
I’m trying to change the roles within my organization. I am currently a super admin and would like to add another user as a super admin. When I attempt to confirm the action, a screen appears asking for my password to verify my identity. However, when
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Important update! Re-authentication mandated for sensitive admin operations in Admin Console.
Dear Zoho Mail Community, Hope you're all doing good and staying safe! As we strive to provide you with better security for your business email needs, an additional measure has been taken to ensure more security to the sensitive Admin Operations performedImportant announcement: IPv6 support in Inbound gateway
Greetings from Zoho Mail team. We are happy to announce the support of IPv6 support for receiving emails in Zoho Mail. This post mainly addresses the admins who have configured inbound gateway for their organisation. As a part of the changes related toAdministrators now have permissions to access the Subscription and Payment details.
Hello everyone! Hope you are all staying safe during these trying times. To ensure that your organization's email service, the backbone of communication, does not get affected due to inadvertent negligence by the super administrator, we have made a few changes in our roles and permissions to handle subscription and renewal smoothly. Earlier, any organization's Subscription and Payment information in Zoho Mail could be accessed only by the organization's Super Administrator. Now, based on requestsMove ahead from Docs to WorkDrive - WorkDrive is now available in all Workplace plans!
Dear all, We are glad to announce that WorkDrive is available across all the Workplace plans, with added storage and extensive team features. Zoho WorkDrive is now available for all users, including those who subscribed before Zoho WorkDrive was introducedAnnouncement - Changes in Custom login page
In continuation to our efforts in protecting your Zoho Mail account we have made a few changes in the custom login page. We are making some enhancements in the browser to server communication to make it more secure. You may be aware of the most of the modern web browsers mandate certain security practices to showing the webpages as 'Secure'. We are rolling out the security related enhancements ensure that our custom login page accessed only in https mode and the authentication is securely done
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