HTML verification doesn't work
Trying to verify my domain sandbeckracedevelopment.com through the HTML method. The link below works to show that I uploaded the file to the correct location. What do I need to do? http://sandbeckracedevelopment.com/zohoverify/verifyforzoho.html
Can't add domain.
When trying to add a domain I get an error saying "this operation has been restricted"
You do not have permissions to create this account in Zoho Mail
Hi, My domain is kasiseva.in and i am having issue with create new users, could you please help to fix this You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com for further assistance. Thanks Ponnalagappan 9600026087
You do not have permission to create this account on ZohoMail.
after registering with zoho as a new business email. on attempting to add new user, I keep getting the error message above and I can't proceed. My logged in account is an admin account.
This domain is already associated with this account "b*****a@h*****".
Hi! I received this message while i try input this domain: lembreidevoce.com.br This is my acc id: 660304164 Thanks in advance!
Forgot Super Admin Password
Halo Our super admin forgot his password, while he was trying to reset, it stated the right of changing password is pointed to me, however I am fail to reset his password, can I know how can we reset it? Thanks. Tam Eric
Notifications Night Mode
Hi, Notifications in night mode are not readable because the font color is merged with the background.
MY SPF not working
Hai, My Name is Rajesh my website name is m i connected to zoho as mail service mx is already connected but mail not coming when i checked that after i known the spf not connected am using cpanel and bigrocker server can you help me to find a solution for me
mails not receiving/sending. TXT record fail
Hi I am not able to send and receive mails. TXT record for SPF also not verified. I tried many times but same result. Please help
Merge Free Plan domain with newly purchased Standard Plan on a second domain.
As the title says, I have been working with a free plan on one domain. I will start using many different domains so I bought a Standard plan and configured on a second domain that I will be using. When I go into add domain it says that the domain already exists. Makes sense since it's already being used with the free plan. How can I link both accounts without losing any data?
No aparece el mensaje de bienvenida del grupo
Cuando creo un grupo, no me aparece el mensaje de bienvenida personalizado y necesitaría poder hacerlo. ¿porque ocurre?
Email migration from zoho to zoho
Hi, We are unable to migrate mails from one zoho account to another account. we have disabled two step auth and we are able to use the credentials on the same ip and login too. Please look into this and assist. Regards Admin
* This domain is already associated with this account "l*****r@a*****".
Domain : azseo.vnPlease check to help me verify the domain, I am the owner of this domain. In the MX record is empty. Thank you
Operation not permitted error
I'm trying to verify my domain but it keeps giving me that error. Same thing happens when I try delete it.
change primary account and configure alias
my principal and old domain in this moment is fumimeta.com but we want to change to rrsas.co, what happend if remove mail hosting from fumimeta.com and the others domains and only leave active rrsas.co ?, we want that al domains fumimeta.com.co, fumimeta.com and fumimeta.co are aliases from rrsas.co, but we want not lost any info, from my old domain and that access to Zoho is by rrsas.co example "usar@rrsas.co"
I can't verify my domain with zoho mail.
I believe I have everything set up on my end and when I go to the zb####.domain it sends me back to the beginning of the verification process. Some help would be appreciated.
Email Account Deletion
Dear Zoho team. i have problem to delete my existing email (not yet activated) and create new user access from my control panel. the email account is reino@reino.id i have problem logging this email because somehow it need to login to get the verification code but i cant login to the account. note: i just add the domain to my current subscrioption plan (username: real.caf@gmail.com, reinocaf.website) Thanks,
DKIM validation
Hi, Getting a DKIM validation failure, http://dkimcore.org/c/keycheck checks out ok. No idea how to proceed. Please advise .. Thanks.
Is there a way to know if a user is receiving the groups confirmation email?
I added several users to a group but some say the confirmation email didn't arrived. They already checked their spam folders. Is there a way to know if the confirmation email is bouncing or being held? Thanks.
Unable to add domain
Hi, I'm trying to add my domain shirtsandsuits.com.ng to my account but its giving me an error message ' This Operation has been restricted. Please contact support-as@zohocorp.com for further details '
Re: Email Forwarding - Unable to Unselect Delete Original
Hi, I am trying to set up email forwarding and I have been through verification process in forwarding section. However I when I deselect "Delete Original", it does not save this option and any mails that come in are being deleted. I require for emails to be forwarded and the original saved. Please assist ASAP. Thanks,
Unable to verify ownership of my domain mazio.it, by the method cname and html
Best regards could you help me to verify the ownership of my domain mazio.it i try by the cname method and do not validate also perform all the steps of the html method: HTML Method Download the HTML file verifyforzoho.html. ...OKAY Under the root of your webhost, create a zohoverify folder. ...... OKAY Upload the above file (verifyforzoho.html) in the zohoverify folder. ..... OKAY You can see a verification code in http://mazio.it/zohoverify/verifyforzoho.html if you have uploaded the file in
Failed to verify domain using HTML Method
I have successfully signed up. I have added html file in website. Still i cant verify my domain. Help me
How to change primary domain using Zoho Business Free
I created a business service for a domain name. Because some reasons, this domain name to lose efficacy. I need to use another domain to go on the mail service. When I add a new domain into control panel, the error messenger was show. I guess free version cause the error. Also I can not create new domain account using same cellphone no.. Any method to keep original domain settings and user and instead new domain to broke down domain?
Unable to create email groups
Hi all, Has anyone received this error message when attempting to create a new email group "The data you have entered already exists". See attachments. I'm trying to create the following groups. tools@ghcindustries.com amazon@ghcindustries.com Any help or assistance would be greatly appreciated. Note: These addresses were previously set up as email alias addresses, but I have since removed them. Thanks, Chris.
cannot add .info domain
i cannot add a .info domain to my owned list it gives me this message "This Operation has been restricted." it doesn't happen if the domain is not .info what can i do to fix this? Thanks
What is my administrator password if I log in with my google account?
Google password entry as administrator but tells me it does not apply, and I have not entered another ... help please
Unable to add users!!!
Please help urgently... It is showing that I do not have permission to create user accounts whereas I am the super admin. Please help. Domain @developershub.tk
Blocked Account
Hi, I tried to setup my email with zoho, but something went wrong when I did it and now I can't access to my email account and also I can't create a new account with my domain. I need to delete the organization www.laboratorioamori.com.ar in order to create a new account with this one. If I try to login into zoho mail I see this error (I wait 48hours and it's still the same) [3,{'st':'REMOTE_IP_LOCKED','e':'Unusual activity detected from this IP. Please try again after some time.'}] Can you help
change mail supper admin
Hi Ad i'm new managerment domain tanthoidai.vn i want creat new emain on mail zoho but i can't contact to supperadmin by email lamntt82@gmail.com i managerment DNS control domain Ples help
Domain not Verified after two weeks. No response on mail sent to support.
Please help!! No reply from support@zohocampaigns.com. Please refer below mail. Hi ZOHO team, marketing@drutas.com is registered with ZOHO and is an alias of admin@drutas.com We have setup domain verification for drutas.com domain on godaddy as instructed on this link. https://www.zoho.com/mail/help/adminconsole/spf-configuration.html We have been trying to verify the domain for the past 7 days now as instructed here. https://www.zoho.com/campaigns/help/how-to-authenticate-domain.html#Verify_SPF_DKIM
Domain athos.eng.br registered?
Hello. I registered the domain athos.eng.br in my country about 30 days, and today, when I was creating the email account in Zoho, showed a message that this domain is already associated with another account that I do not know. How do I can prove my ownership of this domain and use Zoho emails?
Can't recall admin password
Hello, we have access to the super admin username and password, but we don't know the "Admin Password" that is asked when performing certain actions in the control panel. How do we change the "Admin Password"? Also, is there a way to designate a new user as the super admin?
Perdi a senha do Super Administrador
Bom dia Perdi a senha do super administrador contato@marcodiasreis.com.br e não tenho o número de telefone cadastrado. Enviem por favor para o e-mail diogo@dreamsnet.com.br para redefinição da senha. Obrigado
SPf verification Problem
I have added everything correctly but it still shows spf fail: domain: acrossplatforms.com
Email super admin
Hi, sorry for bothering you guys but I have a little problem to solve. I'm the new IT guy at lumencorretora.com.br, the last guy signed in with Zoho using an email that we couldn't identify. We know is this one: se*****@lume**********.com.br But we can't figure the correct alias. Can you please tell me the super admin email so I can recover the account? Thanks.
SPF verification Failed
Hi, Please response, I am getting this error for my domain www.drealit.com. I already post a question but not getting answer by anyone. We are unable to get TXT record for SPF right now. If you have added the TXT record just now, please wait for 30-45 minutes for the changes to propagate and try again. Due to this I already lost so many mails. Please help me.
Can Not verify domain because Unusual Activity Detected from this IP, try again later after sometime."
Hi, I was verifying the domain, and it seems the DNS was not yet propagated, so I tried multiple times to verify, then I got the message "Unusual Activity Detected from this IP, try again later after sometime." And when I wait and try again later to verify the domain I get the same message! Please help. Thanks
why i can't add my domain?
When I try to add a domain (blabla.ga) from https://mail.zoho.com/cpanel/index.do#domains/adddomain, Its showing This Operation has been restricted. Please contact support-as@zohocorp.com for further details I use free plan and no domain added.
unable to add user
I want to create email id vc@ownware.in it doesn't create
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