Unable to add Alias Address
I added an email alias as "allclear" then tried to add a second "allclear2" and got the email error. I also tried several variations including "test". No joy. See screen shot. Please advise. gary[at]kruck[dot]meHow to initiate MX record verification
Dear Support, How can I re-initiate MX record verification. At the time of initial setup wizard option was there but DNS was not propagated. Later I cant find any option to re-initiate the MX record verification. Please suggest. Thanks.CNAME Verification failed
I need to verify my domain manually, even though I created a new host (Zbxxxx.mydomain.com.au) - my domain registrar will not allow to create new CNAME and verification fails. Can I take a screenshot and send this to you for verification?Recovery Admin Account
I need your help, forget the password of the administration account of my domain (syberianboxsolutions.com), try to recover it with the system, but only allows me to select the administration account that obviously I do not have access, please, I need your helpWhat is the syntax for migration when specifying folders
I am trying to migrate the drafts folder and its subfolders. When adding an account, under Folder Option I chose Folder Specific and entered INBOX.Drafts. It migrated only the top level emails, and ignored the subfolders.When I tried to specify the subfolders, it froze with the message: "Adding members..." I was using the following syntax: INBOX.Drafts.Folder1,INBOX.Drafts.Folder1.SubFolder1, INBOX.Drafts.Folder1.SubFolder2,INBOX.Drafts.Folder2,INBOX.Drafts.Folder3 What syntax should I be using?Account disabled
Dear Team, The following email IDs are not working. We are getting the error message as "Account Disabled" for the below 2 users abalushi@smefoman.com amabdullah@smefoman.com Kindly fix this issue at the earliest. Thanks, Wasim. Rafter adding mx records to my GoDaddy account, not able to receive email
i have added all the mx records as mentioned under ZohoHelp. The problem is i am able to send the mail from my zoho mail. But unable to receive any email. My domain is manishvig.comNew emails getting blacklisted.
Dear All, I started my emails recently with Zoho Mail (Super Admin- director@samcoirproducts.com) and immediately found a problem of my emails not being received by the other end. All the corporate emails were not being sent to the other side. When being check it says that the email has been black listed. I made the email like 2 days ago and I just sent an email to my contacts saying I have changed the email but most of them haven't been delivered. Please be kind enough to attend to this as thisverification problem
i have already submitted values in godaddy dns manage setting , still i am getting error , not verifying my siteNeed zb code!!!
Hi I need my ZB code to approve the domain. Can you please tell me my zb code? ThanksEsta dirección de correo electrónico ya se encuentra en uso en otra organización... agregar usuarios
Buenos dias , tengo este problema a la hora de agregar usuarios mi dominio es implementos.com.peNo puedo añadir alias
Buenos dias, tengo un problema al momento de añadir un alias, me sale el error de que no puedo. antes los correos existian como buzon, pero ya los elimine y nesecito crearlos como alias para que le lleguen a otra persona el dominio es @suarez.com.coMultiple Display names for same email address
Hi, We have recently started using Zoho at our company. However I'm having some issues setting it up. Specifically, I want multiple display names of my choice for the same email address and I should be able to choose which to show. I tried doing Add From Address under Send Mail as in the settings however it returns FromAddress already Exists! if I put different name for the same email address. Please advise on how to set it up or whether it is possible at all. It was possible in Webmail which wei created a corporate email account and just before i confirm the mobile number session expired
No i am not able to login, domain and number already exists however i am not able to reset password and login info@alsroujiconsultant.ae Please help ASAPUnable to proceed with domain setup
Hello, I am getting the following error message: This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details. frank@cryptoexpert.io Please resolve it at the earliest. Thanks. FrankAdmin Account
I seem to have forgotten the password for administrator(at)carolpulei(dot)com. Is there a way in which we can recover the account? We have access to the domain management. We already have one active user, and we'd love to add more accounts for other users, as we prepare to upgrade by next week and migrate previous data.How to restore deleted emails
Pls help to restore my deleted emails, inbox and sent files, I deleted all emails to have more space in my zoho mail, then deleted immediately in outlook, Pls help to restore all emails asap.Forgot to select "Leave a copy of the messages on the server"
Hello, I forgot the option "Leave a copy of the messages on the server" while configuring the outlook. Now all my emails are downloaded to my outlook. How could i get it back to the server. Regards, Arun.G2 E-mail Accounts in my Organization don't work.
Hi, I've reported these problems by E-mail, but since switching our MX records to Zoho I may not have access to my E-mail to get the responses ;) My E-mail address: john <at> 4roadservice <dot> com has some problems: 1) From the Zoho Mail control panel, if I go to User Details > my account > Mail Accounts I get an "Operation Not Permitted" error. 2) When I send mail it's stuck in the "Email is in queue, waiting to be processed." status. 3) When I send mail from another address *to* my address hereError upon Verifying Email Domain
Hi, i have received an error that says" This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details". What should I do to fix this issue? Please see below for screenshot of the errorThis user is not allowed to add in Zoho.
Hi, I am not able able to add users in my account after domain verification. Its giving error : This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details Attaching screenshot. Please help.zoho app says needs to be authorized by admin
New to ZOHO last admin was lame at best. what can i do to allow my user to use the zoho app to check emails. from my understanding she logs in and get a message t hat her admin must allow her to use the app. what setting is messed up?Mail not able to receive mail
I have configured bairajgp.com with zoho mail and updated MX records too. Still, not able to receive email on this domain. PLEASE HELPHow to clear list Allows IPs?
Dear, ZohoMail Team Hi... I want to ask. I have account on ZohoMail with domain luckycoins.co.id. Before, I have setting Allows IPs on Control Panel features. Now... On my office, the internet IP has changed. I cannot login again with administrator account. So... How I can login again? How I can clear list of IP range? Please help. Thank youAdmin Password
Hi, I get the message "Your current password is wrong", when I try to do something in the control panel, that requires admin password. It seems I had made a mistake while noting down my admin password, while setting up the mail on Zoho. How I can I reset or learn my current admin password? Appreciate your help, thank you.Can't receive, but can send emails after transferring domain to another domain provider
Hi, I transfered may domain to another domain provider (not hosting). So I had to setup my mx records again on that provider platform. I don't know if I need another ZB code, and if I do, I don't know where to get it. I can send emails, but cannot receive them, and I need them urgently... Thank you very much Carlos CorreiaLimit sending email by domain
does anyone know if the following is possible. I would like to restrict sending of email (of certain users) to internal mail only. ie. only able to send email to users on the same domain. example: me@mydomain.com can send email to you@mydomain.com fine you@mydomain.com can send to me@mydomain.com but me@mydomain.com is prohibited from sending mail to you@yourdomain.com or any other domain other than mydomain.com hope that makes sense? Andyverification
hi i have a google domain but when i am trying to verify it to set up my zoho account it isn't recognising it. i am selecting "others" as the host provider as i don't see google on the list- can you please help? its aquafinatics.netError adding domain
When i try to add domain langleyparkpartners.co.uk, it says domain already exists I registered this domain from scratch so i dont know why i am getting this error I have alreade added the MX records required MX Records Host Priority mx.zoho.com @ 10 mx2.zoho.com @ 20 Please helpHi
Reason for the block : Daily Mail Size Quota Exceeds Limit [Total Mail Size=512,000]. Mail Fetch has also been disabled for any active POP accounts.Can't Create Administrator Group
Cannot create administrator group. It said "The data you have entered already exists" but no group is created.Not receiviing emails at all ! Please Help !
Hi ! just configured the MX records from my registar and nothing happens ! my domain: wwwinvsasmar.com thank you !Unable to send AND RECEIVE email to
SAT, 16 SEP 2017 16:50:30 +0300 Error details hassan P.FAILLONE@dynamic-solution.net DOMAIN www.dynamic-solution.net Dsn=5.0.0, stat=failure, 5.0.0 Invalid Recipients.Application passwords not working - authentication always fails
Hi, I am trying to setup an application that needs to be able to send and receive mails, but unfortunately, this is not working Everything has been setup correctly, right server settings, right password, etc... I have tried and tried again so I wonder if this capability is somehow restricted or blocked for me. Regards, KoenHow i can able to verify the Phone Number for access the emails.
i would like to update the login phone number in the zoho account while changing the Login Phone number showing this is already exist. Please help me out thisSPF record & validation in iPage
Hi I've attempted to update my SPF record but get a 'unable to get TXT record' message. I am unclear whether I need to just have a "spf1 include:zoho.eu ~all" or if I need to include an "ip4: etc" in as I previously had multiple entries in my iPage domain. Please advise ... Thankssommil2016@gmail.com
ola não recebo msg no email contato@sommil.com.br ja fiz todas as configurações Oi, não recebo msg no e-mail contato@sommil.com.br e fiz todas as configuraçõesZB code for my domain www.kraftp-plus.com
I have deleted the ZB code in my cname as i was changing the my host provided... No in order to configure my cname in my new host i will require the zb code for my domain... how do i find it. or can you share the zb codeNo es posible añadir la dirección de Alias
Hola tengo este problemasolicito ayuda
buena noche hay correos que me dice que No fue posible enviar el mensaje; Motivo: 554 5.2.3 Incumplimiento de la política de correo: El tamaño del correo excede el límite como soluciono esto?Next Page
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Dear Zoho Mail Community, Hope you're all doing good and staying safe! As we strive to provide you with better security for your business email needs, an additional measure has been taken to ensure more security to the sensitive Admin Operations performedImportant announcement: IPv6 support in Inbound gateway
Greetings from Zoho Mail team. We are happy to announce the support of IPv6 support for receiving emails in Zoho Mail. This post mainly addresses the admins who have configured inbound gateway for their organisation. As a part of the changes related toAdministrators now have permissions to access the Subscription and Payment details.
Hello everyone! Hope you are all staying safe during these trying times. To ensure that your organization's email service, the backbone of communication, does not get affected due to inadvertent negligence by the super administrator, we have made a few changes in our roles and permissions to handle subscription and renewal smoothly. Earlier, any organization's Subscription and Payment information in Zoho Mail could be accessed only by the organization's Super Administrator. Now, based on requestsMove ahead from Docs to WorkDrive - WorkDrive is now available in all Workplace plans!
Dear all, We are glad to announce that WorkDrive is available across all the Workplace plans, with added storage and extensive team features. Zoho WorkDrive is now available for all users, including those who subscribed before Zoho WorkDrive was introducedAnnouncement - Changes in Custom login page
In continuation to our efforts in protecting your Zoho Mail account we have made a few changes in the custom login page. We are making some enhancements in the browser to server communication to make it more secure. You may be aware of the most of the modern web browsers mandate certain security practices to showing the webpages as 'Secure'. We are rolling out the security related enhancements ensure that our custom login page accessed only in https mode and the authentication is securely done
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Hi, I want to make a payment for my email subscription, but I cannot proceed with the payment because my NITKU is invalid. In Indonesia, the NITKU consists of 22 digits, but Zoho only provides 20 digits, causing my NITKU to be invalid. Please help meVerified Mark Certificate
Hello Dears, Can anyone help and check my mail or direct me to the desired person who can add the verification tag to my mail https://www.zoho.com/blog/mail/email-authentication-with-bimi.htmlHelp for the alisa adding
Sorry, I would like to add a paypal alias on my domain email address. However, the system blocked it. How can I do it?mail admin not loading
i am trying to login to mailadmin ... gears keeps rotating forever... its not a password issue whats so ever ... not cookies issues whatsoever from android app i can login but there so few things to do from there .. i changed ip address the same... iUnable to confirm Super Admin assignment — confirmation button not working
I’m trying to change the roles within my organization. I am currently a super admin and would like to add another user as a super admin. When I attempt to confirm the action, a screen appears asking for my password to verify my identity. However, when
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Important update! Re-authentication mandated for sensitive admin operations in Admin Console.
Dear Zoho Mail Community, Hope you're all doing good and staying safe! As we strive to provide you with better security for your business email needs, an additional measure has been taken to ensure more security to the sensitive Admin Operations performedImportant announcement: IPv6 support in Inbound gateway
Greetings from Zoho Mail team. We are happy to announce the support of IPv6 support for receiving emails in Zoho Mail. This post mainly addresses the admins who have configured inbound gateway for their organisation. As a part of the changes related toAdministrators now have permissions to access the Subscription and Payment details.
Hello everyone! Hope you are all staying safe during these trying times. To ensure that your organization's email service, the backbone of communication, does not get affected due to inadvertent negligence by the super administrator, we have made a few changes in our roles and permissions to handle subscription and renewal smoothly. Earlier, any organization's Subscription and Payment information in Zoho Mail could be accessed only by the organization's Super Administrator. Now, based on requestsMove ahead from Docs to WorkDrive - WorkDrive is now available in all Workplace plans!
Dear all, We are glad to announce that WorkDrive is available across all the Workplace plans, with added storage and extensive team features. Zoho WorkDrive is now available for all users, including those who subscribed before Zoho WorkDrive was introducedAnnouncement - Changes in Custom login page
In continuation to our efforts in protecting your Zoho Mail account we have made a few changes in the custom login page. We are making some enhancements in the browser to server communication to make it more secure. You may be aware of the most of the modern web browsers mandate certain security practices to showing the webpages as 'Secure'. We are rolling out the security related enhancements ensure that our custom login page accessed only in https mode and the authentication is securely done
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