Domain adding error
Hi, I added my domain name ajayscv.com in my email hosting account and after a signout sign in its not showing in my domains page and now when i am trying to add the domain again, its showing domain already exists. Please help
New User going to invitation lists
I'm creating a new user administracion@fuenteshopping.com and it goes to Invitation Lists. Can you please help me with that. Regards, DS
Konica Minolta Bizhut C227
Hello, I need to set up Scan to Email on Konica Minolta but it keeps on failing to do so. Here is my setup! Email TX setting is checked Scan to Email is On Email notification is On Total Counter Notification is On SMTP Server Address (Plese check to enter hostname is Checked) smtp.zoho.com Use SSL/TLS - I have 3 option here and I have picked (SMTP over SSL) - Other two are OFF and Start TLS Port number - 587 (greyed out) Port Number (SSL) - 465 Can you please tell me what am I doing wrong here?
Duplicate sent email by using Windows 10 Mail
Hi there I am using Windows 10 built-in mail application. Every time I send email there will be a duplicated email. Then, I found this website Link here. It indicates that I may select "Do not save copies of sent items." in the email application. However, in the Window 10 Mail I cannot find such setting. Can you help me to solve this problem? Thanks Xining
My Email is Blocked
Hello, I have problems with my email info@masservices.com.co, it has been blocked and I have not been able to use it. Enough space and unwanted mail has been released. I thank you that you can check and unlock the mail. I am attentive to your response, thank you!
This domain is already associated with account .
I am trying to create a new bussiness email with domain: marlinbooking.net I cant finish the register due to the message This domain is already associated with this account "a*****n@m*****". I dont remember creating this domain in zoho before. I dont know if it was me who created this, but whoever created, I cant redefine my password because the admin account is admin@marlinbooking.net and i cant access the mail panel. How do i create a new account with the domain name?
Unable to send message;Reason:java.io.IOException: Host not reachable.
Hi there, I'm getting the following error when sending an email: Unable to send message;Reason:java.io.IOException: Host not reachable. I'm sending an email from a user@zoho.com email address to myself at the same address. My POP accounts are working fine. I'm just getting this error on the Zoho email address.
Error when send an email via API
Hi everyone, I try to send an email via API with URI: http://mail.zoho.com/api/accounts/<accountid>/messages And body is: { "fromAddress": "mailfrom@gmail.com", "toAddress": "mailto@gmail.com", "ccAddress": "", "bccAddress": "", "subject": "tesst send email API", "content": "tesst send email API", "mailFormat": "html" } But i receive error mesage: {"data":{"errorCode":"INVALID_TICKET","moreInfo":"Invalid ticket"},"status":{"code":400,"description":"Invalid Input"}} Any help would be greatly appreciated.
SPAM
Good afternoon I have a problem to receive emails with my domain, I have a web page in which has a form and a server that can be sent to my inbox but it does not arrive so they do not arrive.
I can´t recive messages
hello my acount is: raul.lopez@graytogreenperu.com i can send messages but i can not recive mesagges, please help me
Need some update in send email Documentation
Hi, I have 2 problems that need to report. First, as you can see on send email documentation API at this page https://www.zoho.com/mail/help/api/post-send-an-email.html you can see the Request URL example is in http protocol. When you make some request, the end point server will redirected to https. This is will raise a problem for client request, since redirection will not forward the headers Authorization requests. This is my example code in python: import request plyaload = {"fromAddress": "my@domain.com","toAddress":
Sent Emails Not wrapping at correct page width
It seems that when I compile an email that I review and print after it is sent, the email lines do not wrap as required so as to fit within the printed page margins and instead run off the page to not be seen. Even viewing the emails you can see that the lines run off the edge of the visible screen requiring me to scroll to the right to see the full email. I can send the same email to another email client and it will wrap the lines as required very nicely. Is there any way to control when Zoho decides
Net::SMTPAuthenticationError (535 Authentication Failed)
Hi I setup my email and it was working properly. Then it suddenly started giving me the following error: Net::SMTPAuthenticationError (535 Authentication Failed) And also when I access it on the web it tells me: Account not Active How can I fix this? Thank you.
Cannot Login to Email
Tried a number of times to log into my Zoho email account today (21/10). I'm using 2-step authentication Every time I have tried to login, I receive the text with the verification code, but my browser redirects me to https://www.zoho.com/mail/ - the "Take Control Of Your Inbox" page. I can access my Zoho email account via the Android App Take Control Of Your Inbox
Planing to take a paid subscription. Need help.!
Hello Zoho, I am planning to take a paid subscription for my organization. Need help with the pricing and stuff. Please provide links for a clear idea. Mean while please unblock my email account - dont-reply@equippp.com for time being. Kindly do the needful.!
CAN'T VERIFY MY DOMAIN
I have taken all the website directions and still can't verify my domain. I'm losing time here, because I need my address done. Please, tell me what to do. Thank you.
please restore e-mail
Hi! I am @krasas.lv domain admin. My college deleted all his emails from his mailbox uldis@krasas.lv. Is there possible to recover lost e-mails? User says that he didn't nothing, but probably he accidently deleted them. Huge thanks in advance! p.s. can you put backup from October 14? Toms
This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details
Hello I have created a Zoho account and I am trying to add users but I am getting the below error. This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details email is currently hosted in google but I want to migrate it to Zoho. I tried to remove all MX in domain DNS but I am not able to add a user. Request for help ibhojanam.com Thanks
my mail go to spam
I try the free plan I setup all dns but some sent mail go to spam of the recipient and I see the error on reverse dns
Buy a Pro account for FIMP
Hello Currently in my fimp. com. mx account I have 27 free accounts, and they are working very well, thank you. I want to know if I can buy a PRO account for a user who needs more storage, is this possible? I just need a PRO account and the rest of it is still free. Thank you very much.
I can´t recive messages
Hello, my acount is: raul.lopez@graytogreen.com I can not receive messages but i can send, please help me
Cannot delete user through Mail API
Hi, I use this code to delete a user. headers = {'Authorization': 'Zoho-authtoken <my token>'} url = 'https://mail.zoho.com/api/organization/zoid/accounts/zuid' r = requests.delete(url, headers = headers) The result always show this error: Please help me to show me where i miss. Thanks { "data": { "errorCode": "LESS_THAN_MIN_OCCURANCE", "moreInfo": "zuid Less than minimum occurence" }, "status": { "code": 400, "description": "Invalid Input" } }
Errors in IMAPPRO.ZOHO.EU
Hi there We have some problems using IMAP and Outlook. It seems something is going wrong since last week. When retrieving messages: La tarea 'Sincronizando las carpetas suscritas de gestion@durviz.com (zoho).' ha notificado el error (0x800CCC0E) : 'Outlook no puede sincronizar las carpetas suscritas de gestion@durviz.com (zoho). Error: No se puede conectar con el servidor. Si continúa recibiendo este mensaje, póngase en contacto con el administrador del servidor o con el proveedor de servicios Internet
I have configured a new account, after login its blank
i have created new account for maltawfiq.com, bt after login its blank there, i can't access the mail. In admin login, admin console can be accessed but dkim selector can't be created. Please do the needful at the earliest. i have sent so many mails to support but no response yet.
markos
porfavor como puedo hacer para aumentar el espacio de uno correos de soho, los 5 gigas gratis ¿Te soho es para el total de correos creados con mi dominio?
Undelivered mail returned to sender - domain dcs.discovery.co.za
Good day, I sent a number of email yesterday of which all addressed to domaindcs.discovery.co.za were returned as undeliverable. Would that mean the Discovery server is blocking my Zoho messages? Please advise. Thank you, Corne Dippenaar
php mail() not working for zoho ids
while i'm senting mails from my scripts the whenever the recipient id is a zoho one the mail won' t reaching the inbox. Same is working for gmail ids. Please respond. thanks in advance
Not receiving emails from Gmail accounts
Hi. We are not receiving any messages from Gmail accounts for about a week. Can you please help us find out what could be the problem? Thanks! I ran a Diagnostics on mxtoolbox.com and shows a SMTP Connect failure http://mxtoolbox.com/SuperTool.aspx?action=smtp%3asantiagosystems.com&run=toolpage Here's the notification sent by Gmail: This is an automatically generated Delivery Status Notification THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. Delivery to the following recipient
Email Outgoing Blocked
Dear All, Our email address donotreply@bit68.com has been blocked because it sent too many emails to info@r-productions.com. We have closed that channel and we would like to unblock this email address. Thanks
Status: DOMAIN_NOT_RESOLVED
Hi, I noticed my email accounts aren't able to receive emails, but are sending okay. I checked the MX Records, and they are pointing to Zoho (mx.zoho & mx2.zoho). Can you please look into this? Main Email: jack@woopixels.com Thank you, Jack
Forwarded emails from Gmail constantly ends up in Zoho Spam
Hi I've set up my gmail account to forward to my Zoho mail. however it keeps ending up in Spam and I've missed a few important emails. How can I ensure that mail forwarded from my gmail ends up in my inbox please? Thanks, Tom
Editing reocurring appointment of other users results in "event does not exist" message and event disappearing
When I edit a reoccurring appointment (calendar entry) to assign it to an other user than myself (I have full access right) or edit a reoccurring appointment of an other user than myself the message "event does not exist" is shown at the top of the page and the event disappears. (it is not about editing the participants of the appointment but the user the appointment series belong to), Thanks, Claudio
Able to send out mail, but unable to receive.
I checked out my MX records in my domain settings and everything checks out. However, when I check with mxtoolbox.com nothing pops up. I have link the account to my gmail account. I can use my OWN gmail account to send and receive mail to my email at zoho, but am unable to receive any other mails other than myself. I've ensured that my configuration in gmail are all correct as well. Please help? Thanks!
Account blocked
I ve got my mail account blocked. Please could you unblock it. My account is msantillan.uberta@zoho.com // msantillan@uberta.es Is URGENT please . Thanks a lot.
SPF & DKIM Warnings
I am getting the below warnings on my account. I have my account over a year so why is this now coming up? SPF entries in your domains DNS are not configured to match with Zoho.Please configure SPF to ensure better email delivery. Learn more DKIM entries in your domains DNS are not configured to match with Zoho.Please configure DKIM to ensure better email delivery. Learn more
DKIM + mail forwarding + inability to receive emails 100% of the time
Hello, I cannot get DKIM verified and I have followed your instructions to a T. Don't know what else to do. Email forwarding does not work, I don't know what else to do about that and this is something everyone in my team will need for a couple of months. I sometimes get emails, other times can't get them. The error message that pops-up is this: The response was: 553 Relaying disallowed Final-Recipient: rfc822; isa@handpickedfromportugal.com Action: failed Status: 5.0.0 Remote-MTA: dns; mx.zoho.com.
SPF?
Hi, I have a suspicion that my emails are being blocked by recievers (spam filters and such). Yesterday, when I checked with some online tools they claimed that I do not have a valid SPF record. Checking the admin control panel the SPF record checks out. Could you check if there is any issues with my account/SPF/MX? I am using the .com servers and not the .eu can that be an issue? Best regards, /Ove ove@theanderssons.nu
No se puede acceder a ZOHO MAIL
Buenos días Sres.: No se puede acceder a ZOHO MAIL cual es el tiempo de resolución del incidente
Spam Messages unviewable?
So apparently Zoho Mail is working again (status page says that everything is back online), but I made the disturbing discovery today that we have hundreds of legitimate emails that have been captured in the spam folder, and I'm now trying to go through it. I can't view any email that is over 30 days old; the error message that appears is the same as when the server was down. Please advise.
MX record issue
Hi, I've created my account and pointed it to my domain last friday, with the link provided I can see the MX record is zoho's but can't be verified in MX lookup , any idea ? regards
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