I can seend but not recive email
HI I changed DNS settings at 4am also added DKIM and SPF as you can see by the screenshot and MXToolBox both have my MX records pointing to mx.zoho.eu mx2.zoho.eu and mx3.zoho.eu https://mxtoolbox.com/SuperTool.aspx?action=mx%3am6gsn.co.uk&run=toolpage Ned access to inbound email
Outlook email not configuring on new PC
I've been trying to get my POP email addresses on to the new PC, but its not happening. I'm following the instructions correctly but it just won't work. Please help!
Unable to verify domain
Hello I am unable to verify my domain. Getting a message that there are unusual activity from my IP address. What shall I do?
Unable to verify domain with AWS Route 53
Hello team, I'm stuck at first step of verification of domain (atomtiming.com). I have tried CNAME and TXT both methods but no success. I'm using AWS Route 53 and made entries in my hosted zone. Please refer the attached image as well for reference (Name, type, and Value). I tried unwanted entries as well just. It's more than 30-40 hours now: Please let me know where I'm going wrong. Regards, Hiten Karamchandani
552 5.1.1 Mailbox delivery failure policy error
Hi, We're seeing number of emails with following error on one of our email addresses: 552 5.1.1 <example-email@oneworldplatform.net> Mailbox delivery failure policy error Seems to happen only on emails automatically forwarded from our old domain and email provider, before we moved to Zoho. Could you please provide some informations why is this happening and how could we prevent it? Thanks, and let me know if you need more information. Here is excerpt of the message: ----- Original message ----- X-Google-DKIM-Signature:
Receiving mails delay
All mails received a new delayed. Please resolve this issue in a priority basis.
Unable to add zoho email to outlook on my ipad
I'm trying to add my zoho email to my outlook app on the ipad but it just says username/password invalid. I know its correct as I can login to webmail fine. Two factor authentication is OFF. Tried via imap using imappro.zoho.eu ( I'm using my own domain) also tried via exchange/activesync. Both imap and activesync are enabled on my zoho account. Is there currently an issue for others?
smtp; 553 Relaying disallowed
Dear Zoho, I am unable to receive emails today. I have sent a test email from my gmail account, but have received the message : Message not delivered There was a problem delivering your message to info@idesignblinds.co.uk. See the technical details below. The response was: 553 Relaying disallowed Please can you help? Kind regards, Adam
Switch from an account to another
Hello, We use Zoho Mail for different domains, so each of our staffers that work for different 'organisations' may have more than one account. To switch from an account to another is definitely easy while using your mobile app. Will the same feature be available on the webmail as well? Thanks
mx correct but not recieving mail all of sudden
my spf and mx is correct but all of sudden incoming mails have stopped and i am getting notification to correct mx url is thetohfa.com
How to consume zoho mail POST - To Send an Email api in C#.net
Dear Team, I want to use Zoho Mail API- POST - To Send an Email to send a mail. url : https://www.zoho.com/mail/help/api/post-send-an-email.html how can we implement using ajax call and passing json object to above api using c#.net thanks
Unable to create free Zoho emails
Hi! I have recently create a Zoho account with email id support@nolegein.com , now I want to use free Zoho emails for my domain www.nolegein.com but when I am trying to create the emails using LITE option it says that account is already attached with mobile no. ******48, I have access to this mobile no. but how to resolve this issue. Your help is required. Puneet
Reason:554 5.1.8 Email Outgoing Blocked
Please unblock dh@xix.org
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
Please unblock my Email Id. reports@iglsmartcard.com Thanks, Amit Bhati
How to open different mail accounts in diferent browser tabs?
Hi guys. I'a using two zoho email accounts. It it possible to have access at the same time with one browser session?How to open different mail accounts in diferent browser tabs? Thanx
Editing "Send Mail As" feature is broken
I want to change the name that I send email as when using the web interface. In the mail Settings, under "Access old version for" there is a "Send Mail As" option. This takes me to the old version. If I click on the edit icon for an email address, nothing happens. In the developer console an error is reported: "SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data" along with a network response with an HTTP 500 internal server error code. What can I do to change my "Send
Email Error
Hello, I have configured my MX record for domain to use Zoho Email. It used to work fine by since today i have started getting following error when i try to send email from gmail to zoho mail. Domain: mvplast.co.in Below is the bounce back message Kindly suggest what may be the issue? Thanks Mayank Message not delivered Your message couldn't be delivered to mayank.seth@mvplast.co.in because the remote server is misconfigured. See the technical details below for more information. The response was:
Email not received
Dear Zoho Team, I'm having a strange issue where one specific kind of email is not showing up in my inbox or SPAM. All other emails are being delivered fine. These are "test" emails sent from an online course company called Teachable. I have trouble-shooted with their IT team and they claim that the emails are appearing as "sent" on their end. They said "I do see that your emails are successfully being delivered. Here's an image of the mail log for context:" and provided the following two images
30 day auto-delete on Trash
I'm wondering if that has been the policy all along or if it's something new. I'd never noticed it before until returning from a 2 week holiday and couldn't find things in the trash. After researching I found a post here where someone said it's illegal in certain industries and staff indicated there is no way to change that setting! So my only questions is if this is something new or been this way all along? Thanks.
Cannot receive email
Hi, Zoho team, I cannot receive any emails however, I can successfully send emails. I can also reply to emails sent by me and the other end will get the reply. But again, I cannot see their replies. I need this problem to be fixed in an urgent term. With regards, Kalle
553 Relaying disallowed
Hello, I don't get emails in my Zoho-Account. When I try to send an email to my Zoho-Email I get the message: 553 Relaying disallowed In my Zoho-Account is also written that my MX records are not correct. But they are correct and this for a long time. Here is also all correct: https://mxtoolbox.com/SuperTool.aspx?action=mx%3avienna-classic-glamour.com&run=toolpage Can you find what the problem is? Thank you!
My email outgoing Blocked!!
My Email outgoing has been blocked. I could not send any mails to other mail id's but I am able to send mails to same mail id as well as I am receiving mails. Please unblock the outgoing ASAP. Thank You.
Please Help Not recieving mails since a week
Hello I have a zoho account since two years mariajose@qualitypropiedades.cl it was working ok for two years, but since last week I havent recieved any mail, I can only send, the same thing is happeningo for another zoho account alexandra@qualitypropiedades.cl We need to fix the problem as soon as possible, please help!
Need zbcode
I am trying to update my email settings. Please provide my zbcode.
we are not recieving mails since last week
Hello I have a zoho account since two years mariajose@qualitypropiedades.cl it was working ok for two years, but since last week I havent recieved any mail, I can only send, the same thing is happeningo for another zoho account alexandra@qualitypropiedades.cl We need to fix the problem as soon as possible, please help!
Email account inactive
My account support@borncat.com is inactive and I am not able to login anymore. Can you please activate it? Please let me know the criteria based on which accounts are inactivated, so that I can avoid it in future.
La cuenta no está activa
Hi! I´m trying to connect to my zoho acount trough webmail. then i got the response "La cuenta no está activa" ¿What happened?
Zoho as an alternative to Google/Microsoft/Yahoo? (privacy issues)
Given the recent NSA surveillance scandal in the USA, many people are looking for an alternative email service. I've read through Zoho's privacy policy, and it's definitely better than Google/Yahoo/Microsoft, at least with regard to scanning your mail to sell to 3rd party advertisers. I'd like to know how secure our email is from US (or other) government surveillance. Where are Zoho's servers located and what are the laws pertaining to foreign governments having access to their contents? Zoho has
i can send email but cant received any email
Hi, i see i think its the common problem often happen with the member here.. I have just successfully set up Zoho Mail using my own domain at fudiiduf.com I can send out emails, but cant receive any emails, ive try to send an email from my gmail and reported that successfuly sent out but it doesnt come to my zoho mail. my mail test is fudi@fudiiduf.com i have set CName record and follow the instruction everything just ok, and its pointing to zoho.comalso in my control panel I am getting green icons
Email outgoing is Blocked - Error :: Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. Learn more.
Account Block Information Your account mukesh.kumar@pewf.org has been blocked due to security reasons. Block Type: Block Type: Mail Outgoing blocked. Unknown Click here to read about our usage Policy. Observing above issue, outgoing email is BLOCKED. Could anyone here please help me unblock the outgoing email issue and help me understand as well the issue causing this error so that we can avoid the same in future. Thanks, Mukesh
Group Email Question
Hello, this is my first post and I hope you will be patient with me. I did a search and I could not see if this question has come up before. I have a group whose email address is advertised on our website. Four staff members are part of the group and each see the emails in their inbox. I am trying to find a way so that when one team members opens an email, it appears as read in the others, to prevent confusion and duplication. Does anyone have suggestions or insights, please. Many thanks, Jim
Problem receiving email using Mail on the Mac
Today I've noticed that emails haven't been coming through on my Mac using Mail. Only noticed when I checked my iPhone at lunchtime and I had 15 unread emails that didn't appear on my Mac. Tried get new messages but that doesn't work, the only option I have is to quit Mail completely and then relaunch it, that then prompts it to download any new emails. Anyone else having the same problem? Has something changed or do I need to change anything to get it working again?
My e-mail is bloeckd. Why?
Greetings! My e-mail and all e-mail adresses from my domain are blocked. Why I can't send any further e-mails? Please help me unblock. Thanks.
Please help us about create new email
Dear I come across the error message in Control Panel. Unusual activity detected from this IP. Please try again after some time and i cannot create any more users Please help us Tks alot
Unblock account
Hello Please unblock info@pulz.si Thanks
Reason:554 5.1.8 Email Outgoing Blocked
Hello Support!, My outgoing mailflow has been blocked. I was try to unblock my primary account from Control Panel, but without success. Please help! Thanks & Regards, Damian
My Email Outgoing Blocked
My Email outgoing has been blocked due to bounce mail count exceed. I could not send or receive emails for the past 3 days. I am just using it to communicate with my clients and not using for the marketing activities. Please unblock it ASAP. My Email Id is vivek@kiteserp.com Thank You.
How to add a deleted email again.
Hi, I added a user with email id sales@domain.com and also created a group for the same. I later deleted the user with email sales@domain.com and now when I try to add this email again, it shows that this user already exists. My question is, how do I add an email again which was deleted earlier?
Mails being received in ZM Notifications
Please direct all mails to the mail only. We do not want any emails to point to notifications, newsletters etc
Problems with mail filters
Hello, I need to make a filter on an email address and to move it to a folder. The filter is just no working. Even if i change "contains" to "is". What can i do to make it work? Thanks
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