Problem with sending email from one of my addresses
Hello, I tried to send 2 e-mails and got the error: *email address* INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :5.1.1 *email address* : Recipient address rejected: User unknown in virtual mailbox table It's a problem on the recipient's end or my end? Thanks
Outgoing mails are showing 2 time
Dear sir, Our ID is nec@fireage.in When we send mail to other users, mail is going only once but its shows 2 time in send folder. please find the attached screen shot. also suggest solution to this problem. Thanks Hitesh
Namecheap Advance DNS Setup
Hi, I setup SPF in my namecheap domain as v=spf1 include:zoho.com ~all. I have also set MXE record for mx.zoho.com mx2.zoho.com and mx3.zoho.com. My issue is that after sometime these records disapper from my namecheap Adancnce DNS setup section. Should I have both? Why is this happening? Thanks
Contacts list not loading when trying to send an email
When I try to send an email and click on 'to' my email contacts do not load and there are no email addresses shown even though they are in my contacts list
creating a mass mailing list
i haven't been able to put a list into the bcc field of an email like i can in other apps. i'm using the free mail app. when i type in the name of the list (category) it goes red and doesn't send. is this not possible? i don't want to have everyone's addresses visible to each other. thanks, BabaG
Using zoho
I am trying to send email to my zoho account, to my custom domain (not zoho.com) from another email account ie. yahoo.com. Every mail i send i get the following error: mx.zohomail.eu #553 Relaying disallowed ## What can i do?
Website Contact Form not receiving on Zoho Mail
Hi, I recently start using ZOHO Mail. Everything is setup except my website forms submission. I am not receiving my website submitted forms on my email. regards
Email not loading
Hello, I have no problem reading my emails... except a very few (like 3 or 4 in my entire mail box). When I select one of those few emails, the loading icon appears and it loads forever. I have no idea what to do. Please help, I really really need to access one of these emails. It is very important and it is very frustrating. I hope you understand. Thank you
Diagnostic-Code: SMTP; 552 5.1.1 <info@testunity.com> Mailbox delivery failure policy error
Hello, Our website is hosted on AWS and we have configured it to send mail. Till yesterday it had been working fine. Since today morning, we have been facing this issue. None of our mails are reachable at info@testunity.com. Please do the needful. Regards, Aditya
DISABLED ACCOUNT
Hello there, Please i created a business mail account which was services@vieri-style.com. Then i wanted to use "chukwudum@vieri-style.com" as a user account, but i ended up making a silly mistake and the user i created was "chukwudum@zoho.com". Then i tried to change the alias to "chukwudum@vieri-style.com" but it wastn't possible. So I came up with the conclusion that if i delete/close the mail account, i would be able to start all over and recreate the whole account. But when i tried to register
Names in sender name not updated
Hello admin, i created info@ollyworldgroup.com initially with my personal name instead of the company name. Though i later correct this by re-editing. The peoblem is, anytime we send mail via info@ollyworldgroup.com, it shows in receivers mailbox as my personal mail (i.e mail from Okunlola Ola). I want the mail to show Company name in the receivers mailbox as Ollyworld. I have navigated around but i couldn't rectify this. kindly help me with what to do because i had like to correct this before upgrading
Can someone help me to verify my DKIM
I cant seem to verify the DKIM in zoho even though it shows fine on mxtoolbox can someone help me please my selector :zoho domain: advancedsolutions.tech
Delivery Incomplete
I am getting this even though my SPF and DKIM are correct when checking on MX Toolbox Delivery incomplete There was a temporary problem while delivering your message to mark.baker@edge-designs.co.uk. Gmail will retry for 22 more hours. You'll be notified if the delivery fails permanently. The response was: DNS Error: 14712649 DNS type 'mx' lookup of edge-designs.co.uk responded with code SERVFAIL Please can someone assist and not delete my post this time.
Mail rate exceeded limit
Dear Admin, The E-mail of our company administration@asfcs.org was blocked due to Mail rate exceeded limit would you please unblock it, I only sent 70 e-mails within 3 hours and need to send more this is important to our customers Thanks
Getting error 553 (Relaying disallowed)
Hi, I've tried to configure my application to send emails via zoho mail with following configurations:
transport: "%mailer_transport%" //smtp
host: "%mailer_host%" // smtp.zoho.com
port: 465
encryption: ssl
username: "%mailer_user%" //no-replay@mralef.net
password: "%mailer_password%" //...
auth_mode: login But unfortunately I keep getting 553 Relaying error. Is there anyway to fix this?
is it possible to mask zoho url with my own domain?
Hi, I've just signed up to trial zoho, so im comletely new to it. I have my own domain & have pointed it to zoho & can send & receive emails fine. When I go via a proxy that restricts certain types of URLs (in particular email) I get denied access. I can get to the logon page which is at subdomain.mydomain.com, but when I enter credentials, it logs me in, but redirects to mail.zoho.com/biz/etc Is there any way to 'mask' the mail.zoho.com URL with my own URL so that I can get access via the proxy?
Spammed by gmail
hello, i use many email systems in zoho in my previous systems, when i send an email to gmail, it works fine but it doesnt for hotmail with my new project "HESociety.org" all mails to gmail marked as spam while it works fine for hotmail could anyone help me please with that ?
Not receiving email from 1 sender
Hi, emails are being sent to me. I can see on my homescreen notifications that I have email from this sender -- but it's not in my inbox. I have been getting emails from this sender in my inbox prior to yesterday I have screenshots to prove it. Thanks!
Cant recieve emails
i have a client who has been sending me emails bu i have not received them as yet. I am receiving mails from gmail though.
DKIM still unverified for my domain.
Administrators, can you check my domain DigitalMarshmellow.com? I put in the correct parameters over 12 hours ago and it's still not verifying correctly
not receiving email
I can send email but cannot receive email
5.1.8 Sender Address Blocked
I cannot send any emails - receiving the error "5.1.8 Sender Address Blocked." I have only sent 3 emails today. Please help ASAP. Thanks.
view "group" email calendars in mobile
Hi, I've setup email accounts, and can see my own calendar entries in iOS. I've also created group email boxes, and setup a test calendar item in the group email. On the web, i can see it. but on iOS, in the unified calendar of iOS, I don't know how to see group calendar. How can I do this?
Outlook 2016 Thunderbird
Hi, I'm trying to setup my email, which is my own domain, hosted elsewhere. (fronteer.org) I think I have managed to get it to Zoho mail, as I can access it on outlook 2016 or Thundbird, however I am having absolutely no luck getting on both mail app to access my mail via imap. I have tried both Zoho and fronteer imap settings just in case, but neither work. Just confused :( Could anyone point me in the right direction? Thanks
Using Gmail Suite and Zoho at the same time on same domain.
I need some help, I have already setup Gmail Suit on my personal domain. I am recently introduced to Zoho by a friend. Now i want to setup Zoho on the same domain and create additional email accounts on Zoho. Please suggest if this is possible. and how. I will really appreciate if some Zoho expert can contact me on my phone and help.
I need to recover deleted mails.
Hi, My iphone has been doing some really weird stuff for the last couple of days. It deleted several emails from my account, which i have been unable to find either on the Archive or the Trash bin. I was wondering if it is possible to recover these emails since most of them are work related and quite important. I have already logged out from the Mail native app, to avoid any further email mishandling. Kind regards.
Account Blocked
Hi please unblock our account, this is unacceptable. info@bit68.com
Zoho Mail Contacts
Hi, Does anybody else experience this: can no longer edit categories for a contact, cannot add or delete a category from a contact. This has been going on for a couple of days. Can we get an explanation and a solution? Thanks.
Apparent Security Breach
Twice in the last 24 hours, I had outgoing email blocked due to excessive use. I have not sent an email in 4 days. Apparently, this has happened to others as well. Checking my sent mail, mail has been going from my account to unknown addresses containing my login and password in the clear in the both the subject and body.. I suggest all check their sent boxes for bizarrities. I would like the local security gurus to look into this immediately and please keep us all posted.
Spam filtering
I tried to filter out a domain and was surprised that the domain filter does not accept asterisks. For example: I don't want to receive any email from any domain ending in win. With my former provider I could enter a filter like: *.win This doesn't work with Zoho. Can you modify this?
How to send mail to more than 100 recipients?
Few times a day, i have to send mail to more than 100 recipients, and when im trying to do this, im stucking. I know, that by default, i can not do this in Zoho mail, but maybe there is some solutions ?
How to delete
Please delete my account
Delete
Is there a way that I can delete my Zoho account through the Zoho Forum as I am unable to get into my Zoho account via the Zoho Mail website ?
MX record not working
Hi, Ive signed up with the email info@blackbritishgirlhood.com from my wix site however even after ive updated the MX records I still cannot receive emails, and when i do i get the error 553 relaying disallowed and zoho is telling me to update my MX records even though I already have?
SMTP
Hello Team We are using your mailbox service, and for transactional emails Elastic mail service we are using. However, full authentication unable to achieve. Would like to know can we use your zoho mailing service for transactional mails as well, if so - let us know the pricing and limits. Also, share your smtp credentials to setup. Our website platform is Magento 2
unwatch the Using jQuery forum.
Please stop sending me your e mail. I can not do it myself with "unwatch the Using jQuery forum" Thanks
Access for paid users only
Hi, I have created one email ID for my business manager. Email ID diwesh@w4consult.com. It is showing message while sending email i.e. access for paid users only. Please suggest you views. Regards, Manish
Blocked outgoing mail
Please unblock my account. Tried the "help" steps, but I have no TROUBLESHOOTING link in the Control Panel.
Host found in DNS blacklist at dnsbl.sorbs.net
ERROR_CODE :554, ERROR_CODE :Connection from 135.84.80.216 rejected for policy reasons. Host found in DNS blacklist at dnsbl.sorbs.net I'm having SPAM issues. Regards, DS
554 5.2.3 Mailpolicy violation error delivering to mailboxes
Dear Srs. I have a client that is trying to send email to my custom account and is receiving this message "554 5.2.3 Mailpolicy violation error delivering to mailboxes". Please can ZOHO solve this problem for me? What is causing this type of problem in my account? Regards, Guido
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