Why is my Name showing in Emails?
I have signed up for my primary account using web@mydomain.com and created a secondary user named shop@mydomain.com. I edit both profiles so the Full Name and Nickname are the same. My PRIMARY account is sending with Name my full name from signing up, not what is in settings. Is it required that every user has their real name? Where do I change the settings? What if I have more than one person using the email? For example: If I have support@mydomain.com and then my sister and I are doing support-
Event invitations from Microsoft Teams not displaying details in email invitation - Zoho Mail Desktop and Zoho Mail iOS
Hello, When receiving an event invite from Microsoft Teams, I'm unable to get the date and hour details in the email received, also I'm unable to accept o decline the invite. As shown below, this is how it is displayed in the Desktop version: While the
Error AS101
I try to add an alias address but get an error AS101.
Why am I not receiving the password reset email from Instagram?
I need to reset my Instagram password and so have sent myself an password reset email multiple times now. I am not receiving it in my Zoho Mail and was directed by Instagram to check if the domain @instagram.com is whitelisted. Please help. Thanks.
Create appointment in calendar from email body text
I am looking to automate the creation of an appointment in a shared Zoho calendar if a message meets the specific sender and subject criteria and extract the information in the body of the email to create a calendar event. ---------------------------------------------------------------------------------
Email Server IP blacklisted
Hi suppor team, I have opened a ticket that was closed with just a notification that the concerned team has been informed. Since the very beginning, any email from my domain has been dropping into the spam folders of Gmail, Yahoo... including mails sent
calendar invite
Is there a way to send a calendar invite to one of my categories of contacts with out having to add them in one by one? It takes way too long! I can send an email to them, but need to send a calendar invite.
Password Creation Pop-Up when attemptin to downlaod attachments?
WTF? All of a sudden, whenever I want to download an attachment, I get this - see attachment - pop-up asking me to "secure my files". It happens on all attachments - both recently sent and older ones. Where does this come from? I certainly have not asked
Mail opened on Zoho Mail App does not appear in Outlook
Hi, I have my zoho mail account set up on the Zoho Mail App on my Android device and I have the same zoho mail account setup on Microsoft Outlook (syncing with Activesync). Now the problem I have is, when I receive / read a mail first on my Zoho Mail
Our email sender gets blocked every now and then.
Our platform sends automatic emails when the user registers, when they change their passwords, etc. And once or twice per month, we send about 200 to 250 emails in one day, to remind users that they have completed 3 months since their registration. These
Não envia e-mail, porém estou recebendo e-mail
Meu domínio venceu fazem algumas semanas e tive que configurar novamente o MX no DNS. Porém não estou conseguindo enviar e-mail, fiz todos os precedimentos corretamente.
URL_RULE_NOT_CONFIGURED when sending email
Hi, I've followed all the necessary steps, read all the documentation and tried to reproduce the solutions for every ticket with the same title. Sadly, none of these solutions work for me. - I know I have a valid access token, I keep getting fresh ones
Can't seem to be able to buy second domain name from you
Hi I have a standard subscription with you and you host a domain that I purchased from you. I would like to buy a second domain name from you and have you host it. I can't seem to find a way to add a second domain to my existing subscription / account.
Domain Issue
Dear Zoho Mail Customer Service, I need assistance with my domain, caverli.com. A random email address, not owned by me, is using it. As the rightful owner, I need to verify my ownership to resolve this issue promptly. Please guide me through the steps
Problema al asociar dominio a cuenta
Intento registrar mi dominio "lgasac.com" a mi cuenta y me sale el mensaje que el dominio ya ha sido añadido por otro correo, sospecho que el dueño del dominio anterior debió usar también zoho mail pero no hay forma de que pueda contactarme con él, hay
Cannot add domain for host a email
I am trying to host a domain for email but show the message that the domain is not support or already resigterd with zoho. Note that I have never registered (unionlog.com ) before. please check and solve it. thanks.
In Retry Queue
Hello Zoho, I have attached a picture of the problem. Can you tell me exactly what the problem is and how it can be solved? Thank you
Conformation about data
while taking backup of user account the size of the backup is 11.7 gb while the storage seen in zoho is 18 gb what could cause the size difference? the migration tool shows the backup is completed.
Email Not receiving
Hi team, I recently changed my hosting to Hostgator India. I have updated the MX records, but I'm still unable to verify. I need help.
When I want to send a message from my Zoho mail to another mail, I keep having a message said "The email address is invalid". What should I do?
This is really bothering me... I tried sending a message to my admin email and that worked but whenever it's a new email it won't send it and the popup says "The email address is invalid".
Display names incorrect
A new member of staff called Alex has an email address alex@<our domain>. When you create a new email and start typing his name, the display name of the contact shows a previous employee name (also called Alex, but different surname). My colleagues have
Zoho mail slow syncing of emails
Hi, We're currently experiencing slow synchronization of emails from our accounts. Please advise solution, we have tried changing pop and imap but still the same.
553 Relaying disallowed error
Hi, I am receiving this error today. The last emails received were at 11.55am and 11.58am SYD/MEL time. Emails after that point are bouncing back to the senders. Can this please be looked at urgently as its impacting my business operations. This issue
Delete my account
Hello, please delete my zoho account.
Help! Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
Hi Zoho Mail, please help. I cannot send out emails from both of my Zoho Mails that are under my domain. I guess my domain account is blocked. But I didn't send out spammy emails from my account. Please help me unlock it. Thanks
Unable to receive emails on outlook
I am able to send on outlook, but unable to receive. None of the settings have been changed and it was working perfectly up until a few days ago.
Can't Recall a Forwarded mail
I sent a wrong forwarded mail to some agent of mine but i can't recall it??
Zoho Email is Down - when will it be up and running again?
HTML Signature or Template
Is there any way to insert HTML code into an outgoing email or template? I could not find an option for inserting HTML code anywhere.... Thanks! Metta
Priority inbox?
Just wondering if there was something like "priority inbox" on Zoho, or "star" mail's similar to Gmail. I find it very useful. I only see the old little flag icon to mark as important.
How do you import mail from Thunderbird into ZOHO mail
Hi, We have Thunderbird on our Apple Macs and want to transfer the emails from this to our shiny new Zoho mail account. I know using Outlook on a PC you can zip the .eml files up and upload them into specific folders on your ZOHO mail account using this form: mail.zoho.com/mail/jsp/importFolder.jsp However as Thunderbird use mbox files I'm not sure how to do it. Can anyone let me know if they have migrated mail from Thunderbird to Zoho mail and how they did it. I have many folders and emails to transfer
Can receive mails from Outlook mails but not sending to Outlook users.
It's just disapointed to see there some issue that not make sense. I tested between my zoho mail and my Outlook account and the mail doesn't goes well when it Zoho Mail account has the sender. But when my zoho was the receiver, it's goes very well. Idk
Why does zoho mail have such extraordinarily high GPU & CPU usage? It is like zoho is using our computer resources to mine crypto!
As you can see, Zoho is exclusively using my discreet NVidia GPU, now I am wondering why does a email client need to use the high energy GPU just to fetch emails? Even when everything else is idle, I compared zoho mail with other messaging clients, and
Using S/MIME or PGP with receiver
Hi folks, It is clear how to establish S/MIME or PGP in Zoho Mail. Could you please share how you use these with receivers of your emails? Do they have already confirgured certificate or PGP key pair? Do you help them configure S/MIME/PGP? My cusotmers
ERROR 552 5.1.1 Mailbox delivery failure policy error
Hello I tried to send an email and it gave me the message: Unable to send message;Reason:554 5.1.8 Sender Address Blocked Can someone please unblock my account so I can send email again? My email is administracion@red-solutions.com Also when somebody
User interface update
Well i saw a post on here from 3 years ago saying you were updating the UI, yet there as been no change, as a service I love it but in my opinion it has greatly out dated UI, and is the only thing stopping me paying for premium. As a front end developer
Not receiving email from GMail
Hello, I recently noticed I am unable to receive emails from GMail. This started about 10 days ago, requesting emails from client who uses GMail but I won't get them although they got mine. The Funny part is that I do not get any bounce messages whatsoever,
How to manage multiple domains with one Zoho account?
Hello! I have a Zoho account that I've had for years with an @zoho.com email address. I wanted to move one of my business emails to Zoho so I upgraded to the Standard account and added my domain. Everything worked fine up to this point. My problem now
How do i increase the outgoing email limit?
Hello I noticed that after sending 50 emails, I get "Mail rate exceeded limit" and have to manually unblock. That limit is really low. How do I increase it? By the way, is there a daily limit too? or per hour? How do you count the "hours" from 6:00 to
No password provided
I just started getting an error on my iPhone. Pop up says: cannot get mail no password provided for “DollerCG” I checked my account settings on my iPhone and it has a password. I’ve changed nothing. I get the same error on my MacBook. What’s strange is
Next Page