settings page appears blank
Hi, the settings page under: https://mail.zoho.eu/zm/#settings appears empty, so there is no way to change settings, how ever the control panel is working fine. I tested on google chrome and firefox. this must be a bug? thanks,
Need help receiving emails
I can send email but not receive it. This is the error i receive: Reporting-MTA: dns; googlemail.com Received-From-MTA: dns; tristanwthomdfadas@gmail.com Arrival-Date: Fri, 03 Feb 2017 07:38:37 -0800 (PST) X-Original-Message-ID: <4c0575d1-8de6-4ccc-92a2-744ce13d1c35@gmail.com> Final-Recipient: rfc822; tristan@tristom.com Action: failed Status: 5.0.0 Remote-MTA: dns; mail.tristom.com. (50.116.114.151, the server for the domain tristom.com.) Diagnostic-Code: smtp; 550-Please turn on SMTP Authentication
Mail account at storage limit, can't find where all the storage went
One of our accounts says it is at limit, but I can't find what is taking up all the storage. I've cleaned out thousands of mails from the account, and it still shows to be at 101%...but when I manually click through all the folders, I can only account for about 30% of the limit. Where can I find out what's causing the storage problems?
Can't receive emails
Hello, I can send but not receive emails in my Zoho email account for iluna@skinalliancegroup.com and iluna@life-tech.com.co. Neither my colleagues. When I send an email to that acccounts it does not reject it but it not appears in the inbox. Thanks for your help
554 5.2.3 MailPolicy violation Error delivering to mailboxes
Hi, A client of ours has received a bounceback when sending an email to one of our accounts @therestartproject.org The following error was within the bounceback: The response from the remote server was: 554 5.2.3 MailPolicy violation Error delivering to mailboxes Could you please let us know what the reason for this was? And additionally if there is any record of any other bouncebacks from our domain? Kind regards Neil
No deja hacer la verificacion del CNAME
Buenos días tengo el Dominio worltravelgt.com, estoy Intentando Hacer la verificación por medio de CNAME Pero this da ONU Mensaje de error " no hay registros CNAME encontraron resultados para su dominio." por favor necesito de su ayuda para el sable Que Se Puede Hacer. Saludos
Cannot move Sent_import emails to Sent folder
I migrated to zoho, however, now I have two sent folders basically.. and I also cannot get rid of "Templates" and "Spam" folder... how can I fix this? Thank you! -Johan
URGENT!! PLEASE UNBLOCK MY EMAIL ACCOUNT
Hi, I really need to receive the emails from the Cruise ship at the hospital that I work for, because I set up the APPOIMENTS! and I cant receive any request. Please help, the patients are not receiving answer bcause we cant receive emails!!!
Can't Receive Mail
I checked and my CNAME is on the MXLookUp tool but I still have some errors. I added the MX and TXT records into Big Commerce. I am still seeing a warning triangle on my Zoho Control Panel for MX.
SPF record configuration in Cloudflare
What should i configure as SPF record so that i can get SPF records right? In my case even i checked with mxtoolbox or spf record checker it shows correct but i get notification like my SPF is incorrect. Please help. Thanks
Send/Receive Problems after capacity reset
Send and receive capabilities suspended when account went over storage limit. We have now reduced storage to 70% of capacity but send and receive cannot be reactivated. When attempting, an error message stating that the feature is only available for paid accounts.
correo saliente bloqueado
Buenos días, En la cuenta j.cruz@cruzytorrero.com we have outgoing mail blocked. We have made a new brochure and we are sending it to all our costumers. We need to unblock the account. ¿What can we do? Best Regards
E-mail bloquedo
Meus e-mails estão bloqueados. Sabe me informar o motivo? Não foi possível enviar a mensagem;Razão:554 5.1.8 Endereço do remetente bloqueado
I cannot send mail to other person
My zoho mail id is info@capshealthcare.com send mail is locked; I cannot send mail to other person mail Id. Please to unbock our mail id or inform me how to unlock or what can I do to unlock our send mail info@capshealthcare.com
MX records for Zoho and other email provider?
Hi, My organization currently has a third-party email provider (i.e. Proofpoint) that we filter email through before it gets forwarded to our internal email system. We use this for about 10-15 email addresses. The DNS MX records are set up to point at this provider. We also have several more email addresses 10+ that we want to be hosted on Zoho and don't want to be funneled through the provider. Could this be accomplished by setting the Zoho MX DNS records with a higher priority than the MX records
Sender email address blocked
I recently created a new account victoria.sangabriel@diveoztek.com.au and it worked well for a short period - but yesterday suddenly she cannot send mail without getting the following message: unable-to-send-message-reason-554-5-1-8-sender-address-blocked-5-1-2016 I can see no reason for this but looking at the forum it is not the first time it has happened - I logged a support request but no response as yet. Please can you urgently unblock this because she cannot work effectively if she can't send
zoho.com email alias for business account?
Is there a way with a business Zoho account to have a @zoho.com email alias associated with each account I set up under our domain so that I can choose to send an email to either one and have it delivered to my zoho account? i.e. myaccount@mydomain.com and an alias: myaccount.mydomain@zoho.com
Sending failed;Reason:554 5.1.8 Sender Address Blocked
Hi, We are not able to send a single mail right now, can you please explain the reason for this ? Please remove the block on our mail account. The adress is: forum@alverde.net Thank you!
not able to receive emails after change in hosting provider
i changed my hosting from godaddy to bluehost and after doing so have added the MX records in bluehost i am able to send emails but not able to receive emails what seems to be the issue. do i need to verify my domain again?
SPF entries in your domains DNS are not configured to match with Zoho.
I'm on GoDaddy. I already deleted other spfs and entered the zoho TXT from the tutorial. I'm still unable to receive emails. And the tool checker still registers the deleted spfs. It's been a couple of hours. Is it really that slow? What should I do?
Unable to receive emails
Hi, Cannot receive any incoming emails from this domain "pileuplife.com" And the rejecting mail says "invalid address error code 550" "verification failed" "no such user here" If we exceed the mail storage, what can we do? It's really urgent, please help us. thank you, Rebecca
unable to receive emails
Hi, We're using ZOHO for business mail, and all of us can only send out mails but not receiving mails. We get this "INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :Verification failed" and "No Such User Here Sender verify failed" The domain name is "pileuplife.com" Please assist us, thank you. Rebecca Chang
My email is blocked from sending
My email is blocked. It has been for two days! Please fix this immediately.
Not receiving emails: mail delivery
I can not receive any email. When I try to send an email to ...@kijzer.be, I get a maildelivery failure. It's strange because it has always worked and the dns records are already changed to zoho. I also get this: mx3.zoho.com Failed To Connect mx.zoho.com Reverse DNS does not match SMTP Banner mx2.zoho.com Reverse DNS does not match SMTP Banner Here you can find the mail I get: <linda@kijzer.be>: host mx.zoho.com[216.52.72.121] said: 554 5.2.3 MailPolicy violation Error delivering to mailboxes
Not receiving emails: mail delivery
I can not receive any email. When I try to send an email to ...@kijzer.be, I get a maildelivery failure. It's strange because it has always worked and the dns records are already changed to zoho. I also get this: mx3.zoho.com Failed To Connect mx.zoho.com Reverse DNS does not match SMTP Banner mx2.zoho.com Reverse DNS does not match SMTP Banner Here you can find the mail I get: <linda@kijzer.be>: host mx.zoho.com[216.52.72.121] said: 554 5.2.3 MailPolicy violation Error delivering to mailboxes
Missing filters
Hello I have created two filters. Now I want to change them but they have disappeared and they continue to work What can I do to make them appear again? thanks and regards Jose Luis
Unlock account
Hi, Could you please unlock the account no-reply@wymbe.com? Thanks!
Email
Dear Zoho, My Email is blocked & i am not able to send email i am getting error 5.00 some thing error on it .kindly open it thanks will@skylineestimating.com
"Domain Not Resolved" error messages
"Domain Not Resolved" I am receiving a few messages like this after many recent emails. The email addresses that I am sending to are correct. What else could be the issue?
Windows PopTray utility can't preview messages from Zoho using POP3
I've previously used the Windows PopTray utility to monitor my emails in my old mail provider (BT, in the UK), using the POP3 protocol. That worked fine, showing waiting messages, and allowing me to preview or delete any of them. I've now switched over to using Zoho as a mail provider, still using POP3 (I know, I know, I ought to be using IMAP!), and having reconfigured all my various mail clients on Windows, iOS and Android and they're working fine, sending and receiving mail. However, although
After verifying domain ownership, do we need to delete verifying dns record?
Hello, I have just received a warning at zoho to add a new dns entry (v=spf1 include:zoho.com ~all), so I did. Reading the article I learned that two txt records can give problems and I can see I have two as the picture shows. One of them is the spf record that I was told to add, but the other one is to verify at zoho ownership of the domain. Not sure if once the verification was completed I had to delete this dns entry of leave it there for future verifications. May you tell me if the zoho-verification=zb14273075.zmverify.zoho.com
Delete account
Dear Sir / Madam, PLEASE REVERT ASAP!! For approx a week I have been sending emails to all possible email addresses of yours and keeping asked for help from your customer support and getting no answer. I am starting to lose my patience!! Why is not possible to delete my account? It shouldn't be that difficult to delete the account! It is a free account after all!! I hit delete the account and it opens an info which is saying I need to delete the organisation. When I hit the organization my inbox
Why did you accept payment and then deactivate my account? Reporting you for FRAUD and THEFT
I am very, very upset with Zoho. This is the worse service I have EVER received. They deleted my paid account so I had to use this FREE account to be able to access this forum. I paid for PAID hosting for the domain SafeSecureBanking.com Last night all was well. I was able to send and receive messages. I was able to log in. I was able to use thuderbird as well. Today I tried logging in and it said my account was not active. This was not even 24 hours after paying. As a result of this I can only consider
Acount Unlock
Hello, today, one of my user account ( sales01@hhbl-logistics.vn ) is in the situation: "Outgoing disabled" I want to know why and how to fix it? Pls unlock help me Thank you very much!
Not recive e-mails from gmail ou yahoo
I can't recive e-mails from gmail ou yahoo - Both cases try send from web interface of these providers just for test nd I recive this message belhow (this is from gmail but in the yahoo is the same) Delivery to the following recipient failed permanently: marcel@globaleasy.com.br Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain globaleasy.com.br by globaleasy.com.br. [174.142.220.104]. The error that the other
Error Code 552 5.1.1 with Zoho ::Not receiving any form-mails
Hi, Thanks for the wonderful service! However, thing has been working well until recently I’m currently unable to receive any emails. This is really bad for my business. Yesterday I wrote an email to my web-host asking them to fix the problem, since i thought they were the one blocking my emails. They checked everything and replied to me with the following message…(Below) ------------------------------------------------------- We could see that the mails are being deliver to a remote server.
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Hi Zoho Team, Please unblock my account. I have deleted past emails. Please I need to check my emails
Sent mail is missing! Please help!
Just had my sent mail disappear (with the exception of about six emails). At first I thought it was simply a problem in Outlook, but when I logged into my web mail account they weren't there either. There were 3 years of messages on there. I didn't actually delete anything accidentally - just gone. Please help, there is a lot of information that I require, it would be devastating to me if I lost this. I hope this is a temporary situation, or it can be restored. Jason
Mails are going in spam
Hi, All my emails are going into spam folder. Spam is off. Domain is not blacklisted as well. Please help.
Receiving mail
Hello, I can't receive e-mail but i can send. I fixed the DKIM issue but problem did not solve.
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