Domain Issue
Dear Zoho Mail Customer Service, I need assistance with my domain, caverli.com. A random email address, not owned by me, is using it. As the rightful owner, I need to verify my ownership to resolve this issue promptly. Please guide me through the steps
Problema al asociar dominio a cuenta
Intento registrar mi dominio "lgasac.com" a mi cuenta y me sale el mensaje que el dominio ya ha sido añadido por otro correo, sospecho que el dueño del dominio anterior debió usar también zoho mail pero no hay forma de que pueda contactarme con él, hay
Cannot add domain for host a email
I am trying to host a domain for email but show the message that the domain is not support or already resigterd with zoho. Note that I have never registered (unionlog.com ) before. please check and solve it. thanks.
In Retry Queue
Hello Zoho, I have attached a picture of the problem. Can you tell me exactly what the problem is and how it can be solved? Thank you
Conformation about data
while taking backup of user account the size of the backup is 11.7 gb while the storage seen in zoho is 18 gb what could cause the size difference? the migration tool shows the backup is completed.
Email Not receiving
Hi team, I recently changed my hosting to Hostgator India. I have updated the MX records, but I'm still unable to verify. I need help.
When I want to send a message from my Zoho mail to another mail, I keep having a message said "The email address is invalid". What should I do?
This is really bothering me... I tried sending a message to my admin email and that worked but whenever it's a new email it won't send it and the popup says "The email address is invalid".
Display names incorrect
A new member of staff called Alex has an email address alex@<our domain>. When you create a new email and start typing his name, the display name of the contact shows a previous employee name (also called Alex, but different surname). My colleagues have
Zoho mail slow syncing of emails
Hi, We're currently experiencing slow synchronization of emails from our accounts. Please advise solution, we have tried changing pop and imap but still the same.
553 Relaying disallowed error
Hi, I am receiving this error today. The last emails received were at 11.55am and 11.58am SYD/MEL time. Emails after that point are bouncing back to the senders. Can this please be looked at urgently as its impacting my business operations. This issue
Delete my account
Hello, please delete my zoho account.
Help! Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
Hi Zoho Mail, please help. I cannot send out emails from both of my Zoho Mails that are under my domain. I guess my domain account is blocked. But I didn't send out spammy emails from my account. Please help me unlock it. Thanks
Unable to receive emails on outlook
I am able to send on outlook, but unable to receive. None of the settings have been changed and it was working perfectly up until a few days ago.
Can't Recall a Forwarded mail
I sent a wrong forwarded mail to some agent of mine but i can't recall it??
Zoho Email is Down - when will it be up and running again?
HTML Signature or Template
Is there any way to insert HTML code into an outgoing email or template? I could not find an option for inserting HTML code anywhere.... Thanks! Metta
Priority inbox?
Just wondering if there was something like "priority inbox" on Zoho, or "star" mail's similar to Gmail. I find it very useful. I only see the old little flag icon to mark as important.
How do you import mail from Thunderbird into ZOHO mail
Hi, We have Thunderbird on our Apple Macs and want to transfer the emails from this to our shiny new Zoho mail account. I know using Outlook on a PC you can zip the .eml files up and upload them into specific folders on your ZOHO mail account using this form: mail.zoho.com/mail/jsp/importFolder.jsp However as Thunderbird use mbox files I'm not sure how to do it. Can anyone let me know if they have migrated mail from Thunderbird to Zoho mail and how they did it. I have many folders and emails to transfer
Can receive mails from Outlook mails but not sending to Outlook users.
It's just disapointed to see there some issue that not make sense. I tested between my zoho mail and my Outlook account and the mail doesn't goes well when it Zoho Mail account has the sender. But when my zoho was the receiver, it's goes very well. Idk
Why does zoho mail have such extraordinarily high GPU & CPU usage? It is like zoho is using our computer resources to mine crypto!
As you can see, Zoho is exclusively using my discreet NVidia GPU, now I am wondering why does a email client need to use the high energy GPU just to fetch emails? Even when everything else is idle, I compared zoho mail with other messaging clients, and
Using S/MIME or PGP with receiver
Hi folks, It is clear how to establish S/MIME or PGP in Zoho Mail. Could you please share how you use these with receivers of your emails? Do they have already confirgured certificate or PGP key pair? Do you help them configure S/MIME/PGP? My cusotmers
ERROR 552 5.1.1 Mailbox delivery failure policy error
Hello I tried to send an email and it gave me the message: Unable to send message;Reason:554 5.1.8 Sender Address Blocked Can someone please unblock my account so I can send email again? My email is administracion@red-solutions.com Also when somebody
User interface update
Well i saw a post on here from 3 years ago saying you were updating the UI, yet there as been no change, as a service I love it but in my opinion it has greatly out dated UI, and is the only thing stopping me paying for premium. As a front end developer
Not receiving email from GMail
Hello, I recently noticed I am unable to receive emails from GMail. This started about 10 days ago, requesting emails from client who uses GMail but I won't get them although they got mine. The Funny part is that I do not get any bounce messages whatsoever,
How to manage multiple domains with one Zoho account?
Hello! I have a Zoho account that I've had for years with an @zoho.com email address. I wanted to move one of my business emails to Zoho so I upgraded to the Standard account and added my domain. Everything worked fine up to this point. My problem now
How do i increase the outgoing email limit?
Hello I noticed that after sending 50 emails, I get "Mail rate exceeded limit" and have to manually unblock. That limit is really low. How do I increase it? By the way, is there a daily limit too? or per hour? How do you count the "hours" from 6:00 to
No password provided
I just started getting an error on my iPhone. Pop up says: cannot get mail no password provided for “DollerCG” I checked my account settings on my iPhone and it has a password. I’ve changed nothing. I get the same error on my MacBook. What’s strange is
Nome endereço de e-mail
Olá, tenho uma conta com vocês de e-mail. Porém quando envio um e-mail para qualquer pessoa na caixa de entrada para quem eu enviei não aparece meu nome nem o endereçe de e-mail meu apenas vários número. Como solucionar isso? Obg
Closing my account due to continuous adverts from Zoho team
Hello, I have been using Zoho mail for a couple months now, as well as dipping my toes into Zoho Projects & Books. I did not get too far into other services due to data not being copied across services (e.g. trying to put both expenses and tasks under
Host not reachable (Not Receiving and Sending)
This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Wed, 15 May 2024 09:11:08 -0700 from info@amcqatar.co [info@amcqatar.co] -----
Zoho IP blocked by SpamCop 136.143.188.16
Have been trying to email several of our clients and many of our emails keep getting bounced back with an error that states: ERROR CODE :550 - "JunkMail rejected - sender4-op-o16.zoho.com [136.143.188.16]:17694 is in an RBL: Blocked - see spamcop.net/bl.shtml?136.143.188.16"
CardDav sync HTTP 502 Bad Gateway
Carddav syncing is not working for me. I don't know if it's a coincidence but it is possible that problems have started when I added a new contact in my phone with only a last name and a phone number. I know that contacts should have first name or e-mail
Client stopped receiving my emails after multiple email exchanges.
This issue started about a month ago, I was communicating with a client back and forth through email, then all of a sudden, they weren't getting my responses or new email communications. They said I'm not in their spam folder, so I used a gmail account
Mailbox Renewal
这是我的用户ID：850764278 我想知道该邮箱的到期日期，以便我可以续订。：info@jerseysgallery.com
Missing Newsletter Smart Filter
I had the 2 Smart Filters for Notifications and Newsletter, which I moved to subfolders under Inbox. After the move, nothing happens when I click on Newsletter (no contents show up), although Notifications still works. The description of Notifications
Problema na configuraçao do zoho email
Estou tentando fazer a configuração no zoho email e quando clica em adicionar o domínio que já tenho no registrobr, diz a seguinte mensagem: Este domínio já está associado a esta conta c*****o@a*****. Sendo que não sei de quem e esta conta que está falando
Is there a way to delete mail attachments without deleting the text?
Hello! My mail is getting to it storage limit and one of the 2 solutions is to delete mails to make space. The problem is that I can't delete mails becouse I recur to them periodically to check for user info, but I do want to delete their attachment files
may i know where to make payment for domain t-mal.com
may i know where to make payment for domain t-mal.com
Gmail’s Unsolicited Message
Hi! I have the following problem with my Zoho email: when I send a message to a @gmail.com user, the daemon sends me back a mail saying that it can’t be sent because that’s an unsolicited message. Any solutions? (I have MX and SPF records configured)
Invalid IMAP - Outlook Client
I just migrated everything over from Google to Zoho. Went to configure my email in my Outlook client and am being told "Invalid IMAP username and/or password". I can log into web mail just fine and I have confirmed that TFA is not enabled. Any ideas on
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