I can send emails but cannot receive emails
The emails sent to the address, do not work but are 'undeliverable'
blocked emails
Hi my emails have been blocked for exceeding the outgoing rate for the day. How do i unblock this/how long will it take? thank you info@planet-leisure.co.uk
Not receiving emails
Hi, My emails are sending, however I am unable to receive any. My email address is info@upthetreedesigns.co.za Kind regards, Catherine
Unable to send message;Reason:550 5.4.6Mail rate exceeded limit
Hi , When I try to send an email I received the message : Unable to send message;Reason:550 5.4.6Mail rate exceeded limit Please help me and unblock my account . Thank you ! Adrian
Add @zoho.com email address to business account?
Hi, I have a business account on the free mail plan with my own domain. Is it possible to register an @zoho.com email address (like a personal account) as part of this account? If so, how? I tried registering such an address separately, without attaching it to my business account, but I wasn't able to, because I already used the same secondary/contact email address for my business account, and zoho won't let me register more than one zoho account with that address. Thanks.
missing email
i was viewing an email earlier that was in spam and tried to mark it as not spam when i did that it momentarily disappered, so i looked in the all the folders and its not in there either. What happened?
Contact list (category): other related emails being added to the list, though they are not part of the original list
I've created a list of contacts (a Category), and when I use it to write an email, aside from the emails I've added to the list, other related emails are added to the email's recipients' list. E.g: in the contact list (category) "Example List" there's John Doe <john.doe@example.com>; but when I start composing a new email and I add "Example List", both John Doe <john.doe@example.com> and John Doe <john.doe@otheremail.com> are added (of course, both are emails I have among my contacts, but they haven't
Issue Linking Email From Host Gator to Zoho
Good evening, I'm being told that Host gator needs to have my A-name and C-name information so that emails sent to me can reach the zoho email account. I am currently able to send emails from zoho, but I'm unable to receive any. If this information is not private, please post or direct me where. Thank you, Thank you, Aydin
Not receiving mail chimp verification mails
Hi there, I'm not able to receive mail chimp verification mail for the address subscriptions@teachingme.com.au. I'm able to receive for this account messages from other senders. Can you please advise? Regards, Bruno
Translation to spanish
Hi, I'm a new user and i has setup my account to spanish language but I see a lot of text in english. I see "Input box", I must see "Bandeja de Entrada", "Drafts", etc... This is a no translation or one error. Thanks
WARNING : Mailbox size nearing quota : 5,116 M
hi! can you help me unblock the current status of my zoho mail because it reach daily sales quota. i already erased a lot of the messages. thanks!
Não consigo receber emails
Bom dia, não consigo receber mensagens no zoho. Estou apenas enviando. A mensagem que aparece é Delivery to the following recipient failed permanently. @nandarocha.com
Não consigo receber
Bom dia, não consigo receber mensagens no zoho. Estou apenas enviando. A mensagem que aparece é Delivery to the following recipient failed permanently.
How to resolve mail forward failure
Hi, I am trying to automatically forward my mail, but it bounces back saying this: The following message could not be forwarded to simon@<mydomain>.com for<myusername>@whiteboxrisk.com Technical details of the failure: This server employs greylisting as a means of reducing spam. Your message has been delayed and will be accepted later. How can I fix the problem? Many thanks, Simon
switching back to old interface
Hi, Any idea how i can switch back to old interface for my zoho email. i wish to sort my email by attachment size and delete those email that has bulky attachments but there is no way to do it via the new interface. can anyone advise? sorting mail using the old interface : https://www.zoho.com/mail/help/sorting-mail.html
Zoho Mail app - icon feedback
Hi, I am really enjoying the user experience offered by the Zoho Mail app for Android and have recently used it to replace the phone's native mail app. I do have a small piece of feedback for the design team: the Z in the notification icon has been causing me a little confusion as at first glance it makes it appear I have 2 unread emails in my inbox. I appreciate this isn't a showstopper, but I wanted to pass my feedback on should it be useful for the team. Kind regards, Sam
Blocked email - missing emails
Hi, My email has been blocked and while I was exporting the excess emails to my desktop , a lot of emails disappeared from the zoho mail when I checked the outlook email , I found them but they are hidden how to recover them back. Regards, Rania
Zoho Mail Groups
Hi there, Does anyone else experience problems with setting up Groups in Zoho Mail Old Version or is it just me being too stupid to understand it? Weird things happening. Forum search does not help. I sent a support mail to Zoho but I guess I will have to wait another week for a reply. Thanks. Mel
Cannot open or dl an attachment, and archive folder is missing.
Archived mail, and now NO archive folder is anywhere to be found! Also, cannot open nor download any attachments... behaves as a dead link(s). Diabled blocking for zoho email, so that's not the problem, and even when I did have it enabled, I could open attahments just fine a few days ago, sooo..
Junk mail issue
Hi, All my emails sent out to hotmail are received under junk folder. I follow the instruction to create the SPF in my domain manager but the problem still persist. Any solution to it? thanks
Closing Zoho Mail Account
Hi Zoho, I would like to discontinue my Zoho account and would like to know how I can delete the account. Could you please kindly assist me in doing so? Thank you! Best, Elizabeth
Undelivered Mail Returned to Sender... Sender refused by the DNSBL dnsblchile.org
Dear'm having problems with the email accounts associated with Zoho Mail service, in Chile there is dnsblchile.org DNSBL service is a free service and open to block spam in Chile, to check the IP Zoho Mail is listed as SPAM. When I send mail I receive these emails: Subject: Undelivered Mail Returned to Sender Recipient: mailer-daemon@mail.zoho.com This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This
Un-delete email address
Hello there, A while back, I created and subsequently deleted a @zoho.com email address. Would it be possible to make the deleted address available so I could use it again? Thanks
Send email from sendmail php to zoho mail: Recipient address rejected: User unknown in virtual mailbox table
Hi, My website wants to send an email to an address hosted in Zoho. in this case: fathur.rachman@antaresworks.com But the email don't receive any email from it. The generated error log: 220 server1.siriuslabs.net ESMTP Postfix hello: 250-server1.siriuslabs.net
250-PIPELINING
250-SIZE 10240000
250-ETRN
250-STARTTLS
250-AUTH DIGEST-MD5 CRAM-MD5 PLAIN LOGIN
250-ENHANCEDSTATUSCODES
250-8BITMIME
250 DSN
starttls: 220 2.0.0 Ready to start TLS
hello: 250-server1.siriuslabs.net
250-PIPELINING
250-SIZE
why new email immediately jump in the trash after received?
Dear all, I try to setup to receive and send from gmail instead from zoho. unfortunately, I can send from gmail but can't receive from gmail and all email I receive by zoho account be deleted immediately to trash. anybody can help?
Email forwarding on working?
Hi there, I just activated email forwarding to my gmail address, but they are not being delivered. What can be the issue? Thanks, Amit
Activating second account
Hello I have set up a second address for my personal account. I have found the verification "rubber stamp" icon but cannot see any verification email despite asking for one to be sent on a few occasions. Also, test emails I have sent to the new address are being bounced. The status of the second address says "Enabled" in the Mail Accounts page of my settings. Something is amiss, help please.... Ta, Lol
ERROR_CODE :550, ERROR_CODE :5.1.0 74.201.84.163 is not allowed to send from <mydomain.com> per it's SPF Record
I am experiencing trouble. My mails are not being delivered and this is the failure message that I get. Please i Need urgent help! This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. mycustomer@customer.com, ERROR_CODE :550, ERROR_CODE :5.1.0 74.201.84.163 is not allowed to send from <mydomain.com> per it's SPF Record. Please inspect your SPF settings, and try again. IB508
dmarc
Hi, How should I set my dmarc record for my domain? I currently have _dmarc.(mydomain) set to the following txt record: v=DMARC1; p=reject; rua=mailto:admin@(mydomain); ruf=mailto:admin@(mydomain); rf=afrf; pct=100; But mail-tester.com reports the following error: Your message fail the DMARC test A DMARC policy allows a sender to indicate that their emails are protected by SPF and/or DKIM, and give instruction if neither of those authentication methods passes. Please be sure you have a DKIM and SPF
My email id is not able to send mails
One email id on my domain onkar@airtelinternet.co.in cannot send mails. Any help will be welcome. Regards.
Diagnostic code: smtp;550-(st11p05im-asmtp001.me.com) [17.172.109.149]:36127 is currently not permitted
I'm currently having trouble sending and receiving emails here is the bounce back I received. Mx records, verification and spf all seem fine. This report relates to a message you sent with the following header fields: Message-id: <54395821-9405-4AB5-AD71-57C8C0AF88BE@icloud.com> Date: Fri, 20 May 2016 12:24:14 +0100 From: Eddie Murray <murrayeddie@icloud.com> To: IT@cbpl.ie Subject: Ninja Your message cannot be delivered to the following recipients: Recipient address: IT@cbpl.ie Reason: Remote SMTP
Thunderbird doesnt work, but gmail app on android works.
As title says, I can't send emails from thunderbird, but I can from android app. I checked and Two Factor Authentication is off. Any ideas?
Problem Receiving email
Hi, i am facing a problem with my email: my zoho account doesn't display new email. I have sent an email from gmail to zoho mail and after 30 minutes i cant see this email. It's about 2 days that i don't receive emails. Can you check my email? Thank you.
PROBLEMAS AO RECEBER EMAIL
Consigo enviar e-mails normalmente Mais não consigo receber . contato@scarparophotos.com
I cant send mails but able to receive
I cant send mails but able to receive in zoho. please hep in sorting out.
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:connect timed out
My account has been blocked, please i need it unblocked
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
I sent mail and get this message: Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked Account:info@assembliesofgod.in What was happen? Thanks!
domain name registration for email
My registration for cname to point my domain for email reg keeps coming up as failed registration
Can't Add .lk domains
Dear Sir / Madam, I have already user of your free zoho mail plan. And i want to add my .lk doamin to it ( www.hellowebdesigner.lk ) . But when i try to add domain name, zoho says "Sorry! Free domains with extensions such as .tk, .cf, .ml etc., are not supported." But .lk domains are not free domains. Please help me to fix. Thanks, K Sent using Zoho Mail
Not receiving mails for days, all mails fails to deliver
I'm truly feedup. I've not being receiving mails for days. What's happening?
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