Existing Alias
I added an e-mail address alias to my main user account and then I decided I wanted to use that alias as a separate user completely. I cannot find a way to delete an existing alias. Everytime I click on show alias in the control panel that other e-mail address shows up with no way to delete it.
Setup Hotmail Live account in Zoho
Hello I want to setup my hotmail (Live) account in Zoho. However, I keep getting an error message, that I should log in to my account via a web browser to verify my account. I don´t understand this. Can You please explain what I am supposed to do? Thank You in advance!!! Jan
delete account
I would like to change my primary mail but it seems to be so complicated for me. I am thinking about delete my current account and reopen the new one using the same domain that I am using right now. Is this possible to do so or after deleting, i will not able to use the same domain ? Thank you for your time
Problem in sending email while doing IO operation
This keeps coming up. Changed browsers, cleared web cache, reentered email address. Could it be address directory hacked Please help. Holding our work here.
Mail delivery delay
Hi All, Our mail hosting bikedoctor.co.in taking too much time to delivered mails. Please help us in this issue. Thanks in advance. Dipti Bhowmick
Whatis the point of paying for servieif ikeep getting more and more SPAM in my inbox???????!!!???!!!?!???!!!?
I will not be recommending this service anymore, in fact I am going to be telling people NOT to use the Zoho mail because I keep getting more and more SPAM in my INBOX!!!!!!!!!!!! I tolerated some SPAM although I would almost never see any SPAM in my Gmail INBOX, but it's getting ridiculous, including suspect web development offers from Indian companies!!!! I was never ever getting those in my GmailInbox! I'm looking now for alternative, it's not worth the money or even FREE if I have to keep deleting
Email - Check for new Messages, Does not work!
Is there anything that can be done about this? Check for new Messages every 3 5 10 15 20 25 30 45 60 minutes Maximum number of emails per cycle (should be between 20 to 200.) I am not sure if this feature ever worked in Zoho, it seems like we have been manually refreshing to get new emails for as long as we have been using Zoho ( 5 Years ). Any tips on how to improve this. I had it set to 3 minutes and that never worked. Thanks Steve
Can't Receive E-mails, but I can send
I have set the MX Records already, as well as my DNS. I still can't receive any e-mails from anyone. I did use the mxlookup tool, it seems okay, but I can't seem to pinpoint what the problem is. Your help is greatly appreciated. Thank you.
Mail delivery delay
Hi, Our mail hosting of bikedoctor.co.in taking 29-32 minutes for delivered every mail. Please help us. Its become burning issue . Thanks in advance. Dipti Bhowmick
Not receiving email
Hi I have set up email accounts using zoho mail on our domain bizzbuddy.co.za. I have verified the domain and I have set up the mx records. Yet still no email. I have tested 2 accounts (peter@bizzbuddy.co.za and leon@bizzbuddy.co.za) and sent from 2 different accounts. all the forum responses only cover these 2 points so don't know what else to do.
Zoho Mail not working on Windows 10
I can't configure my zoho mail custom domain on Windows 10. It work perfectly on windows 8. But not working on windows 10. So I configure my zohomail using Mozilla Thunderbird. But it is not a solution. So please help me how to configure zoho mail in windows 10 or try to make Windows 10 universal apss for zoho mail
Test
testing.
UNSOLICITED BULK EMAIL
Hi I receive an email with next detail: From,: Content-filter at mail.telecam.net [mailto:postmaster@mail.telecam.net] Send: Wednesday, March 16 2016 6:40 p. m. TO: me@domain.com Subject: Considered UNSOLICITED BULK EMAIL, apparently from you A message from <me@domain.com> to: -> origen@serverdomain.com was considered unsolicited bulk e-mail (UBE). Our internal reference code for your message is 26136-16/WL-CfZErXhzU The message carried your return address, so it was either a genuine mail from you,
not sending or receiving email.
Hi, Can someone tell me if there is any support for us? I can't receive and send email and is not the first time it's happening. Anyone knows why? Thank x
Issues Emails Receiving
Hi, For my account some emails are being received but intermittently. Sometimes nothing comes for hours. The domain name in question is financialnetworkmi.com. Email being info@financialnetworkmi.com. Can someone please look into this for me? The MX and SPF records are all updated. Thanks
Again Not receiving emails on Outlook 2016
Last week I stopped receiving emails from my IMAP account from Zoho on Outlook 2016. The only solution was deleting the account on Outlook and creating it again....problem fixed after trying to fix it for 3 days, had no help from Zoho....again I am having this problem today. Any solutions from Zoho? Or do I have to open an account on another email service?
Auto SPAM filter
I am new to Zoho mail and have noticed that even though I have not set up any spam filters, blacklists etc, I am still getting mail put into my SPAM folder. Those emails are in fact SPAM so there must be an auto SPAM service doing this. My questions then are: What exactly is the auto SPAM detection service and how does it work? Are there any settings to do with this service e.g., strength setting, ON/OFF? Further, I would like this service ON but then have the ability to view these selected
how to black mail box in zoho or how to disable mail box ??
Hi, how to black mail box in zoho or how to disable mail box ??
account blocked, not sending emails
hello zoho support, my zoho email account is not sending or receiving emails. please help me and unblock it please. my email is: extradaniels@zoho.com thanks.
mail not propagated even after 48 hours
Hello I just sent an email to support, but we need to resolve this issue asap therefore opening a ticket here as well. We switched over to zoho mail two days ago, but even after 48 hours, on mxtoolbox.com it shows that our email is hosted on godaddy. I deleted all instances of webmail, and mail that showed secureserver. Is there any way we can expedite the process? Sincerely Sonny Chatrath
Problems sending via SMTP
Today, I started receiving issues where I can not sent email via outlook. I can receive emails on my account, however. I am connected smtp.zoho.com using SSL over port 465. Is anyone else having the same problem?
switching between two domains' inboxes -- how to?
I've just set up my second domain (as I've just registered a new company). Both domains exist under my original Zoho account. I want to keep the two domains inboxes separate from each other, but be able to easily swop viewing from one to the other. I can't see how to be logged into domain 1, but able to click anywhere to switch over to domain 2. Am I missing something obvious?
email being bounced back to sender
Contacts are telling me they are sending me emails with pdf attachments and they are being bounced back. The files are a total of 28.5MB surely this can not be to big of a file to receive. Please tell me what is the issue as I used to receive this same email with the same attachments from the same sender last week but this week I can not.
Gmail connection from Zoho
Hi, I wanted to update my password change from my Gmail account and Zoho Preferences told me that the web login failed. Just after, I received an email from Google called Sign-in attempt prevented saying: Someone just tried to sign in to your Google Account thomas.marteau@gmail.com from an app that doesn't meet modern security standards. There is no more compatibility between the 2 services or do I have to update my configuration? Regards, Thomas.
Migración de Correo, Ahora No recibo correo (Gmail, Hotmail. solo Exchange)
Buenas tardes, mi problema es que no puedo recibir correos. ni gmail, hotmail. nada. que habra pasado.
vacation reply not working
I need to set up vacation reply for my accounts but I can't save the changes done in that section, vacation reply used to work fine in the past but now I'm having this problem and need to fix it asap.
Sorting webmail by sender
Hi, I have seen a few very old posts about sorting mail by sender or to fields. It seems this is a basic function and it really needs to be added to this service. Please can you add this feature to the portal soon? thanks Nick
Incoming mail extremely slow (more than 20 minutes)
Hello, I sent an email last week requesting support but havent heard anything yet. My outgoing emails send without an issue, incoming mail is delayed by about 30 minutes before I receive it. Have an example header but not sure where to send this to.
Not receiving emails
Hi I am not receiving emails into any of our email accounts. Can you please let me know what is wrong? Thanks Kim
Loggin in as Super Admin
How do I log in as Super Admin?...
i have free mail box with my domain name, can i update profile photo ?
hi i have free mail box with my domain name, i try to update my profile photo but not update photo. can i update profile photo ?in free mail box
"Try New Version" rich text compose seems broken
If I switch to the "new version" of zoho mail then send a message, most of the text doesn't show up on gmail or even on zoho's own mail viewer. If I go in and view the source of the message, the text is there, but the html associated with it is malformed in such a way that the message is not readable in html mode. From the source, it looks like it's defaulting to 0 point fonts. I don't have this issue on the old version. If I explicitly highlight the message at the end and force it to a certain size,
Sending with smtp.zoho.com from custom app
Hello, My company site has a form that will send an email to me when it's filled out. I'm getting connection reset errors when I try to SSL connect to smtp.zoho.com. I know that the username and password are correct; I use them to get my mail on a daily basis. I know that the code invoking the email is correct since it worked when I was with dreamhost. I've explicitly tried setting the port to 465 to make sure. This is the Java error: Connection has been shutdown: javax.net.ssl.SSLException: java.net.SocketException:
manual and automatic 'Refresh' is broken
Hello I've reported this issue earlier [1], but strangely my inquiry seemed ignored (perhaps it wasn't very clear). Zoho Mail doesn't refresh in the web interface, either automatically or when manually requested. Automatic refresh: I'm subscribed to several mailing lists and receive e-mails hourly. If I open Zoho Mail and leave it in Inbox for several hours, Zoho will not notify me of any new mail, via bold folder names, message titles and counts of unread messages. (At the same time, I know that
Having problems sending emails from Zoho Mail
Hello, I sent an email a few minutes ago to a couple of people, including two of my own Gmails, from Zoho Mail. For some reason I haven't received the email on EITHER gmail account. I tried sending an email from Gmail to Zoho Mail, and it worked. So I can receive emails but not send emails. Help please! Thanks! Noble Obodum Chief Operations Officer Head Webmaster Adventist Outreach Kids nobodum@theaoks.gq nobelpeaceprizeis@gmail.com
"Cannot Verify Server Identity"
Hi, I am trying to connect my email account to my iPhone to be able to send and view messages from my phone, but it's saying that it cannot verify my account information. I followed the steps provided on the zoho website and added the email as an exchange email and typed the server name, etc. but it is still not working. Please help.
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
My domain (www.ecoflexglobal.com) is being hosted by your network. For the past two days, I find it difficult to sent out email from my email address. I always receive the below error message: Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked My email address is info@ecoflexglobal.com. I can receive mails but cannot send out. Please kindly assist on resolving the issue. Thank you. Eche
Free Plan Sign Up Error
Dear Concern, This is to inform you that from yesterday I am getting Sign Up error which is attached screen shoot. This is happening while I was trying to Sign Up ZOHO free plan account. Repeatedly still now I am getting same error message from yesterday. I am trying to sing up with my email ID beautyfashionsbd@outlook.com. Is there any way out? Can you please help me out from here. Is there any problem with your server? Guys can you resolve this issue please?
Random E-Mail disappear
Hey guys, for some reason our e-mails randomly do not get send. Around 50% of sent e-mail are never received for unknown reason. It seems like in most cases it hits e-mails with an attachment. Those are most likely PGP key files. We can see the e-mails are in the "sent" folders in the web zoho panel, but the receiver does not get this e-mail. Not in spam, nothing. Any idea is welcome! Thanks in advance and best regards, - Dominik
Error sending mail since last night around 9pm EDT
Any idea what this error means when sending mail? Has happened since last night: Appears in a red box: Reason:sun.security.validator.ValidatorException: PKIX path validation failed: java.security.cert.CertPathValidatorException: timestamp check failed
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