Error code 535 authentication error
Hi I am trying to send an email (Zoho) using nodemailer in Node.js. But for some reason I have been hitting the above issue when using SMTP. I have not changed any settings on my side and have stayed away from 2 factor authentication and setting up an application specific password. But when I try to send mail I got an error as code: 'EAUTH', response: '535 Authentication Failed', responseCode: 535, command: 'AUTH PLAIN' I have checked that the error '535 Authentication Failed' occurs due to an invalid
Authentication Failure in Zoho Mail
Hi, For some reason I've started receiving this message in zoho mail 'Authentication Failure: Kindly change the Mail settings and re-enable auto fetch' I've tripled checked the server settings but don't see anything wrong. I can still send email from zoho mail but not receive it. I'm using a hosted exchange account for the mailserver -it worked fine until a few days ago! Thanks
Migrate emails from a shared mail box to a private mail box
How is possible migrate a shared mail box if the migration tool require a password, and the shared mail dosent have ?
Can not process payment
I can not process payment to upgrade users, pls help me!
Zoho CRM Templates not working in Zoho Mail
It appears that any email template created in CRM which includes an attachment not longer works properly in Zoho mail. When you click a template with attachment it only attaches the attachment it does not insert the template text. These templates work
Request to Remove LinkedIn Verification from My Emai
I would like to submit a complaint regarding my Zoho Mail account. I previously used this email address to verify a LinkedIn account, but that LinkedIn account has now been closed. I need to remove or cancel the verification associated with the closed
Servidores caidos?
Buenas, Hoy 30/12/2024, mi empresa esta sufriendo bastante problemas para acceder a las aplicaciones de Zoho. No sabemos si es solo nuestra compañia o esta afectado a todos. Cuando intentamos acceder a las aplicaciones nos salta el siguiente error: A
Which user's capacity is used for Shared Mailbox storage?
We use shared mailboxes at our company, and their size is increasing daily. Which user(s)'s total mailbox limit is being used up by this space?
Spam Filter / Black List - How to use? Wildcards? How to block a whole country?
First of all, I like Zoho pretty much. Actually, I was looking for an alternative to my email provider and then got a hint from a friend pointing me to Zoho. And I was nicely surprised that Zoho is so much more and very useful. However some things are still unclear to me, I have more questions than mentioned in the topic title, but will open a single thread for each question. So here's my question for this post: With my old email provider, I am used to blacklists with which I can use wildcards and
Outlook/Hotmail Blocking Zoho SMTP IPs (S3150)
We are currently facing a serious deliverability issue with Zoho SMTP while sending transactional OTP emails for our production application. Emails sent to Outlook / Hotmail addresses are being rejected with the following error: 550 - 5.7.1 Unfortunately,
ZohoMail's outbound webhook sends incorrect folderId and messageId
I used a webhook (outbound) from within ZohoMail to send message details when a new message arrives that meets specific criteria. I received this data correctly. Now I want to get the attachment from this email message. When I made an api call using folder
Mobile number already exists
When trying to bring up my email on another Zoho account I get asked, as a security measure, to add a mobile number. I have added a number before, but I tried again only to be told that the "Mobile number already exists", but I cannot proceed further. What is my next step, please?
More colors for email flags
Hi, Is there any way to add more colors to flags? Or can you give us color palletes - color hex so we can choose whitch color is for specific email . Thanks <3
How do I sync multiple Google calendars?
I'm brand new to Zoho and I figured out how to sync my business Google calendar but I would also like to sync my personal Google calendar. How can I do this so that, at the very least, when I have personal engagements like doctor's appointments, I can
This domain is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details
Zoho Mail - Email Reminder template (default)
Zoho Mail Users, Does anybody here use the email reminder template? I'm asking Zoho to allow and add us to select which one of our many templates will be our default. It allows us to operate more efficiently. It's a Checkbox. If you feel this can benefit
Does Zoho Mail Have Popout windows?
I recently switched my work email over to Zoho and everything I read said that you can popout the draft email as you're writing, however, all the pictures or info I've seen show the typical popout arrow in the top right, which I can not for the life of
Free Webinar - AI for email: Helpful or Hype?
Hello, Zoho Mail community! 👋 We're kicking things off with a webinar you won't want to miss—and yes, we're going there: Is AI in email actually useful, or is it all hype? In this session, two of our experts will have an open, no-fluff conversation about
Account Block Information Your account has been blocked due to security reasons. Block Type: Mail Outgoing blocked.
Hi Support Team, I got received an email inform that my info@stpetersburgurbanadventures.com marked as spamer, i guess that yesterday i have sent email with large size of Outgoing emails in a single day. Can you help me to Unblock Outgoing for me ? Thank
POP/SMTP access authentication failed
I am unable to log setup outlook for my zoho mail account. I am using these settings poppro.zoho.com port 995 SSL smtp.zoho.com port 587(tls)/465(ssl) username/password works on mail.zoho.com but not with POP access. Can you help?
Quick Access to Multiple Accounts
Hello, I run 2 online businesses. Both use many Zoho products for operation using separate accounts. I would love to have the ability to switch accounts with one button instead of signing completely out my account each time and login into the next account.
Cannot connect IMAP to outlook
Hello I have followed the instructions to connect my zoho account to Outlook IMAP but get this message: Session Id: bba118fb-151c-824f-9512-3ad1e91b109d Timestamp: 1708976566964 Error code: INVALIDCREDENTIALS INTERACTIONREQUIRED I'm using the exact configeration
General feedback
I think Zoho is at the moment (potentially) the best, or perhaps the only, real online solution, for business, and not just business. Surely the only one that has all the features that I need (and I've probably tried everything, at least all that has a cost-free option). It has still got lots of bugs and imperfect features, so I do hope it keeps developing and becomes a really professional platform. Lots of people (including me) want to use such one platform for all scheduling/mail/note-taking...
Antispam validation failed for your domain in Accounts
I tried adding a domain to zeptomail.zoho.com, but the “add domain” operation failed. The front‑end error reads: “Domain could not be added. Please contact support@zeptomail.com.” The back‑end API returned: ``` { "error": { "code": "TM_3601", "details":
Preventing Group Emails From Being Sent to Group Member Personal Mail
We have a group setup for a public facing email address. We have streams turned on for this group. Right now when an email is sent to this group email it hits the group stream and also sends a copy of the email to all group members. We'd like to disable
Select forwarding
For Zoho mail online on PC in web browser: I had forwarding enabled in section "Mail accounts / Forwards", and I also have some filters that send emails from some unwanted senders to Archive. But it doesn't work as intended, it forwards everything (obviously
Sendpulse SMTP/IMAP Issues
It’s possible Zoho made some changes on their side. Sometimes, even if your regular password works, Zoho requires an app-specific password for external apps like SendPulse to connect via IMAP. You can create this in Zoho’s security settings and use it
Insane mail security
I cannot access my email... anywhere. For some reason the password for the Mail app on my Mac is being rejected, it worked yesterday but now it doesn't? Ok let's try the web interface. I can access my general Zoho login with the password but if I want
HAVING PROBLEM WITH SENDING EMAIL
Hi all, I'm unable to receive emails on info@germanforgirls.eu. I'm getting an error code 550. 5.1.1. invalid email recipients. Moreso, I would like info@germanforgirls.eu to be the default "send from" email and not solomon@germanforgirls.eu. Kindly see
Subscription went to default (@zoho.com) address instead for custom domain
Hello! So I bought a lite sub to test things out, wanting to use my own domain. However, after passing through all the verification steps (completed now), it seems that the sub I bought was assigned to the default email that I already had with Zoho and
Re: Ca.gory groups and not all email addresses being added to a group emails
Hi, I have added emails under 'Contacts' into categories but when sending a group email and putting the category name in not all email addresses go onto the email. I have refreshed the page, deleted and redone the info etc with no luck. I only found out
IMPORTANT
Dear Zoho Support Team, I am currently experiencing an issue when trying to send emails from my Zoho Mail account. Each time I attempt to send a message, I receive the following error: "Unable to send message; Reason: 554 5.1.8 Email Outgoing Blocked."
Zoho Mail will not set up in Thunderbird
I am using Thunderbird 13.0.1 in Linux Mint 13 64-bit. I cannot set up my Zoho IMAP email in this client. This is evidently a common problem as evidenced by these postings in the Thunderbird forum: thunderbird can't seem to "find the settings" I cannot
Zoho calendar not working in browser
Hello, I am new to Zoho. I have two accounts for two separate businesses. In one of them, calendar loads in a browser no problem. However, if I use this account (sairfeetmusic.co.uk) calendar does not load. I also cannot add it to my Thunderbird Lightening
Authentication Failure when adding POP3 accounts
Hi everyone, I am a new user currently migrating from Gmail to Zoho Mail. I decided to make the switch following Google's decision to discontinue POP3 fetching. I previously used Gmail as my primary mail hub, and Zoho seems like the perfect alternative
Trident Application Folder
Hi, How to choose installation folder for Trident, by default it gets installed in C drive. How to change drive?
Email disappeared to specific contact
Good afternoon, this morning I emailed somebody. This email isn’t showing up in my sent folder. They sent me a response which I clicked on and it disappeared immediately. Why could this be?
IMAP stopped working after enabling 2 factor authentication
IMAP stopped working after enabling 2 factor authentication. Is there any solution for this?
Outgoing emails rejected due to SpamCop RBL listing (IP 136.143.188.12)
Hi All, I am writing to report a deliverability issue affecting outgoing emails from my Zoho Mail account. Recently, several messages sent from my domain (example.com) to external recipients have been rejected with the following error message (redacted
Links not functioning in Zoho mail
Links that are included in emails I receive are not activating. Nothing at all happens when I click on them. I have researched FAQs and this forum to no avail. Any suggestions?
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