Zoho Desk profiles disabled in strange case !
Hi All We have been customers of Zoho for more than a year, we had many problems and they were resolved by Zoho support teams. This time a strange problem occurred, which is as follows: We use Zoho Desk to manage our customer support tickets. A month
Response Error
Good day! Requesting for your assistance regarding this issue: The conflict users while updateMembers are [{"zaaid":"ZCAM-687008050","is_existing_member":false,"zarid":0,"role_id":"527742000000037007","app_id":"58258000000002081","zuid":696719350}] Our
Third Party Cookies and Zoho Desk and Customers
I've set up Zoho One for my soon to be launched business, but I'm struggling with using Zoho Desk. Struggling enough that I've duplicated my portal on Freshdesk just in case. My concern with Zoho Desk is I'm worried that a small company is going to have
Zoho CRM and its Integrations
We've planned a series of free online workshops for our Indian customers. These workshops will be presented by experts from various Zoho applications, and are designed to help you learn the prominent, must-know features of those applications. Our next
Custom Functions And Automation For Smarter Docs And Spreadsheets (Powered by Zoho Writer, Sheet, and Show)
We've planned a series of free online workshops for our APAC customers. These workshops will be presented by experts from various Zoho applications, and are designed to help you learn the prominent, must-know features of those applications. Our next
Drive Your Team's Remote Productivity (Powered by Zoho WorkDrive)
We've planned a series of free online workshops for our APAC customers. These workshops will be presented by experts from various Zoho applications, and are designed to help you learn the prominent, must-know features of those applications. Our next workshop
Automating Repetitive Sales Processes with Blueprint - Powered by Zoho CRM
We've planned a series of free online workshops for our Indian customers. These workshops will be presented by experts from various Zoho applications, and are designed to help you learn the prominent, must-know features of those applications. Blueprints
Team members unable to add canned messages
Hi I have just noticed that only the organisation admin is able to add canned messages. Even the org moderator is not able to add to the canned messages. Both the users are team admins so why are they not able to add the canned messages?
Zoho One sync to QNAP NAS
Hey Community, we are using Zoho One and for storing Customer Files a 1 year Old QNAP NAS. ( we are a Marketing Agency so it's mostly ai. eps. Raw. PDF Data) Here is our Question: We would like to Access the Files on the NAS over Zoho One (CRM, PROJECTS,
blog post publishing date
Hello, I'm transferring my current blog to zoho sites. I have manually added in all of the blog posts and have backdated the publishing date, however, when I go to my blog feed they are not appearing in chronological order. How do I change this so my
Zoho Bulk Write API gives exception error on file upload“ http.client.RemoteDisconnected: Remote end closed connection without response”
I am using Zoho Bulk Write API to update records in Leads module. However, i am getting an exception error in the file upload. I am following the documentation online but cant get past the file upload step. The request is sent and the it waits for the
Zoho For Remote People Management
We've planned a series of free online workshops for our Indian customers. These workshops will be presented by experts from various Zoho applications, and are designed to help you learn the prominent, must-know features of those applications. Our next
Problem Outgoing Mail Blocked
Good day! I have the same problem: Reason: 554 5.1.8 Outgoing email blocked. I am sorry if I made a mistake, I have reviewed the policies and I am more aware of the proper handling of the platform. Please, can you help me by enabling me to send emails
Build Your Online Store In Under 60 Minutes
We've planned a series of free online workshops for our APAC customers. These workshops will be presented by experts from various Zoho applications, and are designed to help you learn the prominent, must-know features of those applications. Our next workshop
Managing Orders And Inventory
We've planned a series of free online workshops for our APAC customers. These workshops will be presented by experts from various Zoho applications, and are designed to help you learn the prominent, must-know features of those applications. Our next
Save on Your Yearly Enterprise Budget with a Password Manager
We've planned a series of free online workshops for our Indian customers. These workshops will be presented by experts from various Zoho applications, and are designed to help you learn the prominent, must-know features of those applications. Our next
The new user classification methods
In the new Zoho One, you might have noticed that users are now classified in multiple ways. Every user has a Status (Active or Inactive), a Type (Confirmed, Pending, or External), and a State (Not invited yet or Not joined yet). Understanding what they mean and how they can be used can simplify your day-to-day operations. In this article, we'll discuss the various classification methods and how you can leverage them to your advantage. User Status The main purpose of User Status is license management
Zoho one, unable to change ownership of app(s)
Hi guys, I currently have this problem, I am unable to change ownership of apps in my zoho one. the error says that "sorry, this operation is not supported." can anyone help me with this ? thank you screenshot attached.
Why is there no Zoho browser?
With so many good products already. it will be great if we have zoho browser
Zoho People for People Management
We've planned a series of free online workshops for our Indian customers. These workshops will be presented by experts from various Zoho applications, and are designed to help you learn the prominent, must-know features of those applications. Our next
Simplifying Payment Collection For Your Business
We've planned a series of free online workshops for our APAC customers. These workshops will be presented by experts from various Zoho applications, and are designed to help you learn the prominent, must-know features of those applications. Our next workshop
GDPR Configuration Options for American Companies
Should single license Zoho One Administrators enable GDPR settings in Zoho CRM as a strategy to comply with California Privacy Law, HIPPA Business Associate Agreements - and emerging privacy laws in their own US state? What are the pros and cons of enabling
Zoho books and Invoices and Expenses integration on Zoho one
Zoho Books in Zoho one include expenses but with limited autoscans. Zoho one has Expenses app with unlimited autoscan. Can we integrate Zoho one expenses app with Zoho one books? Also, we have both Books and Invoices apps on Zoho one but when we try to
Plan, Collaborate, And Execute Projects Efficiently
We've planned a series of free online workshops for our APAC customers. These workshops will be presented by experts from various Zoho applications, and are designed to help you learn the prominent, must-know features of those applications. Our next
Can you buy Zoho one and extra individual apps?
Hello I bought Zoho one and even tho it includes all apps, there a few that do not provide enough for us, specifically Invoices and Expenses. So, what I would like to know is: Can I buy better versions of those apps separately and still integrate them
Verify domain in Zoho One apps
I am a Zoho One user. I have got our IT dept to verify our domain in Zoho One, however, each app is saying your domain isn't verified and asking me for domain verification per app. Do I have to verify my domain in each app?
Mass Update Record Sharing
Hello all, I have the following problem / question. We have 1000 Products. I want to share only 300 of those Products to Employee 1, 800 of them to Employee 2, etc. As you can see Employee 1 and Employee 2 will be able to see 100 overlapping products.
What can be done?
Hello:)Is there a way for Zoho One to provide this service: It is a business who rent containers, big containers for storage. They have clients who use their services a lot. My question is: Is it possible in one way or another with Zoho One
APAC Online Workshops - Actionable Insights On Customer Support Performance
We've planned a series of free online workshops for our APAC customers. These workshops will be presented by experts from various Zoho applications, and are designed to help you learn the prominent, must-know features of those applications. Our next
Managing Your Customer Pipelines With Bigin
We've planned a series of free online workshops for Indian customers. These workshops will be presented by experts from various Zoho applications, and are designed to help you learn the prominent, must-know features of those applications. Our next workshop
APAC Online Workshops - What Are Zobots And How Can They Benefit Your Business
We've planned a series of free online workshops for our APAC customers. These workshops will be presented by experts from various Zoho applications, and are designed to help you learn the prominent, must-know features of those applications. Zoho SalesIQ
link deals with vendors
i linked a field in deals with vendors through list, i need a field in deals to lookup that chosen and get the result with email from vendor. i wrote the hereunder script but error Value is empty and 'getJSON' function cannot be applied Line Number:4,
Appraisal Cycle Automation
Is it possible to automate the creation of appraisal cycles? My use case is that I want all employees to have an appraisal completed by June 30 and by Dec 31, every year. I also want all new employees to have a 1-month, 2-month, and 3-month appraisal
Receive notifications on my mobile device
How do I receive notifications on my mobile device any time my client views or even signs an estimate (or Invoice)?
APAC Online Workshops - Plan, Collaborate, And Execute Projects Efficiently
We've planned a series of free online workshops for our APAC customers. These workshops will be presented by experts from various Zoho applications, and are designed to help you learn the prominent, must-know features of those applications. Our next
Sync CRM Contacts to USER'S contacts on Office 365
I can see that the O365 sync is transferring contacts backwards and forwards between Zoho CRM and Office365. But it has created a separate address book in Office 365 called "Zoho CRM Contacts". This address book is not used by Office/Outlook's email function
APAC Online Workshops- Actionable Insights On Customer Support Performance
We've planned a series of free online workshops for our APAC customers. These workshops will be presented by experts from various Zoho applications, and are designed to help you learn the prominent, must-know features of those applications. Our next
Zoho People non-users
Hii I have a staff of 20 people who are not a system user, how to add non-users in zoho people. How many users i can add as a non-users in zoho people or in any zoho CRM, zoho desk. Thanks
Tying Form to Google Ads Conversion?
We're running PPC ads that go to a Zoho Sites page and the landing page has an embedded form. That part is working beautifully. Those are getting marked as conversions and the UTM info is coming through in form completions. The challenge is, I also have
Flags in Zoho Mail
When viewing mail that has been flagged, it is nice that I can turn off the RED important flag in the email panel. However, can you PLEASE make it so that you can change it from RED to other choices other than off without having to go through the top
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