CONTACTS ARE DISSAPEARING FROM OUR DATABASE
Hi, 2 contacts are now missing and I have not had any reply from you on this for 9 days now. This is an EMERGENCY. We cannot pay for a service where our data is being deleted for some reason. Please respond urgently. Your telephone lines only give me answer phone so I cannot speak to anyone about this either.
Ics attachment missing
Hi, when scheduling an interview the ics attachment is not added to the mail sent to the interviewer. We cannot understand what the problem is. We modified the template with a new text but we cannot find the option to add ics file. Wouldn't it be added automatically? Any help would be appreciated. Thank you in advance
Interview e-mails not sent
Hi, In my account the interview invitation/confirmation e-mails are not sent, even though the rules are there (unchanged). Does anyone have a clue on how to enable them again? Thomas.
Help with Workflow automation setup
How can I automate my contact with Candidates? I need to have a way of being reminded when a Candidate hasn't replied to a certain email. I've checked Forums and found Workflow automation that may work, but I must be using an older version of Recruit because I don't have a Setup option at the top right of my version of Recruit. I appreciate your help.
email merge
can I combine my gmail with zoho mail?
Search malfunction
No candidate can be found through search. Although candidates (for example Mr. Lemoch or Mr. Henrich) are registered with all data and CV, the search engine won't find them. Please fix it asap, the whore recruit is useless without this.
Behavior of Apply Now Button
I have 4 different Web Forms in my Candidates module. When a candidate clicks the Apply Now button on a job posting on my website, one of those Web Forms opens up so the candidate can type in his information. How do I control which of the 4 Web Forms opens up when the Apply Now button is clicked? Do I need multiple Web Forms? Do the job posting boards, like Indeed.com, each use a different Web Form? Or can I just have one Web Form that opens up regardless of whether a candidate applies through my
Web Form Field Height Changes to Single Row.
Web form field height changes after embedding or on the link. It does not stay like the preview. Screen shots attached. Please, advise.
Candidate Status
How can I change the status options under each candidate we enter into the system? Right now we are stuck with default options, but would like to customize to only fit our needs.
Candidate ID
Five records today somehow got created with null before and after the Candidate ID #. There doesn't seem to be any way to edit this. I'm not sure how that got turned on but it was turned off looking through settings. The question is, though, how can we get the Candidate ID number back to just that, a number?
Unable to associate candidates using outlook plugin
After we have moved over to the new version for Zoho, our outlook plug-in is not working correctly. When we select candidates from outlook to associate, we get client name and then the jobs associated to that client are all jobs except the ones which are actually open. So all filled jobs and closed jobs appear in the list. How are we to get open jobs only to show, like it always was?? I have reached out to support for 2 days in a row, and have no response.
Themes
Please allow us to change the backgrounds to different colors. I am excited about the update but all this bone white has me as angry as the Windows 10 update. Office pulled this same color crap in 2013 and it was so hard to read with nothing but white everywhere, I stopped using it within two months. Changong the tabs is a great idea, but no one looks at the tabs for very long. It's all about the background, we can't be stuck with white, it's killing my eyes.
Sort by modified date not working as expected
While going through recent contacts in my custom contacts view, sorted by modified date I noticed that adding a call note to a a contact does not move it to the top when sorting by date, where modifying a contact field such as phone number does. Contacts should be able to be sorted by last contact date.
Viewing Candidates Awaiting Approval on Home Page
Is there a way to add a component to the Home Page for 'Candidates' that shows candidates waiting on Approval? It would be so much easier to see it here versus selecting the 'Candidates' Module and then selecting the Drop Down Talent from the menu and then selecting Approve Talent. Thanks.
No response from Zoho support
I have reported this earlier but have not heard back for ages now. I am receiving SPAM emails from my own email address and I am concerned if my clients are also receiving SPAM emails from my email address. No one has contacted me yet. I asked for product tour and was told someone would contact me within 24 hours. It has been nearly a week but I havent heard back!! Please could someone get in touch?
Data for Candidates of the graph
Hello Team, Data for Candidates of the graph is not be exported. Please contact me.
Workflow Not Working Consistently
I have a workflow and alert set up for when someone applies for a position. It is set to send an automatic email to candidates who apply for positions. Workflow is set correctly and active. I currently have 40% of candidates receiving the emails but 60% are not. I can also see this in Zoho Recruit under applicants profiles, no record of an email sent but other applicants do have records of the same email sent.
Browser on MAC
Hi, we moved to the new version of Recruit yesterday. Our office if fully Apple MAC. The old version worked fine on Chrome on the MACs but we have found that we can only use the new version with Firefox. It will not work properly with Chrome or Safari, a lot of the links will not open (eg selecting a candidate from the list associated with a particular job). Anyone else found this? Any solutions as it is a little annoying.
template email
why is this coming up when I send a template email? Error while processing the request! Problem in sending email while doing IO operation
Error in configuring Mail account
hi team, This is regarding the email account configuration in zoho. I tried configuring my domain id (nishanth@touch2succcess.com) with zoho mail and it shows the following error. Please assist us with enabling or configuring the mail account. Please find the screenshot.
Template Message
When I am sending a template message. The name of the recipient is in capital letters, how do I change so the whole first name is not in capitals?
setting width in the forms
How do I change the width limit in the job description section? Please see link:http://mindsyncinc.com/job-seekers
email template error message
getting an error message that your system is not behaving as expected when I try to create or edit email templates? Is there a problem?
Add more file uploads field
PLEASE how to add more file uploads in the form? please dont say I cant I used all of them I need to add two more please hope u can replay asap
Import/Export
Hi, I exported my job openings, adjust some of the fields in Excel but not added or changed columns, and now want to re import. However, not all the fields are available for mapping, such as Hiring Manager Id or Job Opening status. I'm apprehensive of screwing up my dataset. Can you advise please Stephen
freelancer needed
Hi I am going to change from zoho recruit to BULLHORN - can someone advise a good freelancer to download the cvs from zoho recruit and upload them to our bullhorn my email is gavin@coyle-group.com
Resume extractor is not working
Hello, I used resume extractor but looks like is not working anymore. Even I get the message that new candidate was added, I can not find any new candidates in Zoho recrut. Help me with that please. Thank you!
pbx support in recruit / PhoneBridge
Are there any plans to have PBX support integrated into recruit? I am aware that CRM has the PhoneBridge add-on feature. It would seem that extra small step of integrating it into recruit would be straight/forward logical. I am primarily interested in the ability to log outbound calls, as well as schedule candidate follow-up calls.
Filled job openings reappears when we want to associate a candidate
Hi, We are in a candidate form We choose associate to a job opening a list of job opening appears but not only in progress job openings but a list with in progress, filled ... job openings. Could you fix this bug ?
API search in all fields and in resumes
Hi Support, How can we make a search using API in "all fields" and in "resumes"?
Career Website Logo should be a link
In general every website will link the logo to the home page of the website people have grown accustomed to that, it makes no sense that on the career website it opens up the image file. Please add the option to add a custom url so that when the logo is clicked it opens that link instead of the image file.
Job Boards
Will Zoho Recruit connect with Universal Jobmatch or any other job boards apart from the pre-installed connectors?
Printing lists of associated candidates
Hi There Can you print from a job opening a list of associated candidates? Thanks Barbara
Always BCC in email template
Hi, how can I configure the email template to always BCC myself when I submit resume to a client?
Mass Email to client generic email
Hi, can you please advise me how I can generate a mass email to the client's generic email address? Thanks
Send a personalized email to a selection of candidate doesn't work since the new version
Hello there ! I would like to send a specific and personalized email to a group of candidate. I could do it in the prévious version. Now i can only send an email of the model list, and can't personalize it. When you search competencies for a position, it's important to choose the candidats in your list and send to them a detail description of the position quickly. When will we be able to do it again? Thank's for the response.
404 error on Career website
I'm getting 404 error: https://www.ctrmg.com/careers.html/recruit/Portal.na?digest=peJnqIpHZrQggBZk92Uxsvt6T5A@m2zKt4xTBkS@Ouo-
The new version of Zoho Recruit Is Terrible
I hate to sound like a complainer but can we please have the old version back and you guys can make changes to that version and layout? Many things are not working right on this new version and my business is suffering greatly. In fact, so many things are not working right I don't even know where to begin.... If we can't switch back to the older version, I may have to look at moving to another platform with another vendor as this is creating so many problems that it may not be worth it anymore.
Email Template - Body Does Not Populate
I created an email template in ZoHo Recruit and the template should automatically populate the body of the email with the name of the candidate and an introductory sentence. I see the material in the template, but when an email is generated, those items are not populated in the body of the message.
website integration
i have an enquiry regarding website integration. our website already has a careers section; is there any way we can seamlessly integrate into the ATS as an alternative to using the careers page?
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