Reports filter
When viewing a report and using the filter options at the top. When I select Users it will only display data if ALL is selected. I can't use it to select data by an individual user. In this case it is jobs and many jobs have been entered by different users.
Default button in search window.
Setting a tab for default in the search box always reverts to "Candidates" I try to set default for "All" but it goes back to "Candidates"
View issue
How we can have First Name and Last Name separately with in a View ? Actually we have only one field "Candidate Name" but in this case we cannot order by last name.
Very frustrated user
OK ZOHO Team, this new release was not ready and is buggy and unstable. Now the option to add an update under candidate, client, and job order is missing. You can see previous updates, need to re-populate the link to update. Your new release has doubled my work load this week due to the instability. Im not your BETA Test Team, nor am I happy. I understand the need to improve but not at your end users expense.
Published job openings are not appearing on my Careers Website
My published job openings are not appearing on my Careers Website.
Re-activate subscription
We have deactivated a Consultant, Kim Taylor as she moved from this job though has come back into her previous role but its saying that her email address is already in use so unable to accept her. She has no live account. Please could you let us know how to set her back up on Zoho REcruit using the same password kim@squarepegassociates.co.uk Thanks, Suzanne
refund.
system doesn't work, refund please.
changes in the mobile version
Hi guys, Lately there has been a lot of unadvertised changes to the mobile version of our web sites. This causes great problems, Can you please advise what is to come and when. I do not want to pay anoter web designer to update the sites if you change it again in 2 days. Please advise. Thank you
database migration
how do i set this ATS up to migrate my CV's from Dropbox?
Migration of Data
I have recently migrated over to the new zoho however I am missing lots of candidate notes? Is there anyway of accessing them or finding out how to migrate them across?
automation
is there a way to set up an automatic notification when a new document is attached to a candidate? or when a new candidate is added to the system?
Customize Search Layout (adding candidate tags)
In the customized global search layout- is there a way to add the tag to the view? I am trying to customize by candidate search layout to include the tag that the candidate is associated with.
Scheduling Interviews Across Multiple Timezones
Our company operates across Australia. In summer there are 5 time zones and in winter 3. It ould be great if time zones could be integrated with the scheduling interviews (similar to Google's Calendar does). This will make it far easier for the interviewer and interviewee.
backup, export
hi. i need a full backup of my zoho recruit data, including attachments. how do i do that?
Recruit and People integration
Once I have recruited a candidate using zoho recruit. Can I automate the process of adding the candidate information to zoho people?
PLEASE CONTACT/FIX ASAP!!
Hi Zoho Recruit- There are wrong emails being parsed and candidates being uploading into the candidates module that shouldn't be. Please call me if you need any further explanation and I will be glad to show you what is going on. The attached photo shows multiple of my non-new-resume emails are being parsed and uploaded into candidates through the resume parsing/resume inbox tool. My cell phone number is (470) 455-1444
File cannot be attached. Exceeded maximum storage limit.
I am not being able to download any more resumes into my Zoho ATS - get an error message - File cannot be attached. Exceeded maximum storage limit.
Spell Check Freezing
Good Morning, I am experiencing a problem when I use the spell check when sending emails. The system says' checking' but freezes and does not ever complete the check and identify any errors. I am having to copy my emails to Word and then spell check and re-paste them to Zoho at the moment. Can you please check this for me and advise?
DATA MISSING AFTER MIGRATING IN ZOHO RECRUIT
All lot of my candidates that was in my Zoho Recruit when migrated did not transfer and a lot of data is missing. Where is that backup data so we can get all the data that is missing
Job Opening: Whom to deal with
In: "Job Opening" on the right there is a field: Whom to deal with. It shows the Client company, email and phonenumber but not the name of the contact. What is the point? How big issue would it be to show also the name of the contact person?
Email Notification Rules/Automation
I can't figure out why my interview confirmation emails are not triggering. I set them up to notify the interviewer and candidates when the interview is scheduled.
match a contact with an existing job opening
Hi Support Team, how can I match a contact with an existing job opening? Thank you
Hiring managers that we had registered are no longer visible
All the hiring managers that we had registered are no longer visible, anteriormente podia ver todos los usuarios como hiring manager. Ahora solo los usuarios que son administrator o standard pueden ser hiring manager y te limita a una cantidad fija. Necesitamos que hiring manager sean todos los usuarios. before I see all users as a "hiring manager", now only some users who are administrator or standard may be hiring manager and limit you to a fixed quantity. We need hiring manager are all users.
tool bar edit
On one of our users, the tool bar is missing Clients and Contacts. Ca n we edit it and add the tabs ?
Integrate with Payment Evolution
does Zoho integrate with Payment Evolution business payments?
Associated reports producing duplicate records
I have been trying to create a report for candidate records that includes note content and associated Job Opening. When I select these elements the report creates duplicate line items for the same candidate. I can not seem to find the correct criteria to produce the correct outcome. Do you have any idea how to have all of these elements but eliminate the duplicate issue? Thanks, Chris
Issue sending email to client
When I try to send a candidate to a client, and add 3 additional emails to the CC (which I add by selecting them from the contacts list), I get an error message that says "Please add a valid CC". Why won't this send to the client?
uploading of resumes
im not able to extract resumes direct from my mail id to zoho. I have tried all setups and settings but it not working , earlier also we have reported this matter but no action has been taken so far
Integrate company website with Zoho
How to integrate our official website with Zoho? for example, if clients upload their information via our website and this kind of information can be updated into Zoho also.
Indeed Integration Buttons Not Working
Currently when trying to Integrate Indeed.com, the final button entitled "Enable Indeed" from within the pop up window, does not work. The pop up window simply disappears and screen remains greyed out. When you return to the integration section, the status has not changed.
Resmue Inbox and Job Opening Association
I am not sure how I can solve this problem. I have read how Resume inbox can associate candidates to job openings by the subject of the email. I have seek.com set up to send candidates to Resume inbox. How can I then get the candidates to be associated to jobs? As per Zoho, I need to follow this subject "Seek: Application For JobTitle: B2B Telesales Professional - Part Time , Ref: , Application Source: Seek" But I cannot get seek to use the same format. Is there something else I can do??? Thank you
How Can I return to Previous Version of Zoho Recruit?
Hi, I am form HR Department of Techlogix. We have been using Zoho Recruit, I upgraded Zoho Recruit to new version. But I want to return to previous version permanently. Please let me know how it can be done.
Urgente!!! Error con los nuevos registros en Recruit
Buenas noches. El motivo de este correo es porque esta sucedió un inconveniente con los nuevos registros en mi cuenta de Recruit, cuando las personas se intentan registrar con diferentes extensiones de correo no se los permite Recruit, para el ejemplo tenemos a la usuaria: Sienna Martines, ya que se ha intentando registrarse pero siempre le muestra un mensaje que dice que ya se encuentra registrada, el problema es que en la base de datos de Recruit no aparece ninguna información o datos de ella,
No response to my posts for over 10 days!!!!!!!! Are you serious???????!!!!!!!!
Hello, I posted a problem 10 days ago, no reply!!!!!!!!!!! Are you serious about this??????????!!!!!!!!!!!!!!!!! Miroslava
Guest User : Email template
hello how can a guest user view the email templates of the account given that a guest user account does not have the email and settings tab
Urgent - Associating candidates - all marked candidates do not get associated!!!!!!
Hello, first: can you answer my previous request????? It has already been 8 days with no reply!!!!!!!!!!! second: when associating candidates to a position we experience a problem that not all marked candidates do not associate. Ie. we marked 513 candidates to mass associate them to a position and only 423 got associated. This again has a significant influence on our business. This problem is not new, it has been persisting for weeks. Please, fix it. Thank you Miroslava
Several actions do not appear in notes anymore - needs a quick fix
Hello, the following items stopped appearing in notes. It causes problems, as it is not possible to see immediately what was happening with the candidate. Bring it back, it causes problems. Why cannot you keep at least the minimum things that are useful and working. I am sure this was not an intention, but you made changes in the system without a proper testing again. This is really horrible. We are forced to pay the full price, but your services are not even at 50%. Things are working and are available
Receiving applications from LinkedIn?
We are collecting all applicants in Zoho Recruit. Other sites can send e-mails with resumes to the resume parser on application submission. LinkedIn does not. What is the strategy on how to receive applications from LinkedIn into Zoho Recruit automatically? Best, Thomas.
Active, Inactive Candidates in concrete job opening is missing
Hello, is that just me, or "Active candidates" tab went missing? I was able to send emails form there, change status, read notes and doing actually everything to inform and evaluate my applicants. Now it is not there. What happend? Is this intendet? My work time went 20% up just cose of this, not mentioning problems it couses. Please inform me if I can change it back somehow.
Posting to LinkedIn ?
I configured the posting to LinkedIn form with the necessary ID's and Account information and I added Zoho Recruit on LinkedIn Recruiter. When I post a job, nothing happens. What are the exact conditions that that will be checked when posting? What happens when there are no more Job slots available? Thanks, Thomas.
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