Access Restriction
I am about to start a new employee who I wish to restrict their access to a particular province / state. How do I do this please?
I want to my subscription delete
I want to my subscription delete as i am trying to add my account with another subscription
Integration with website
I am considering Zoho Recruit for my ATS and want to know if you can integrate it with my website, built on SiteBuilder
Why can I not delete candidates?
Why can I not delete candidates, the delete button does nothing!
Searching for a candidate based on distance
Can you search for a candidate say within 15 miles of a post code or similar? With thanks
new basic role in zoho
need a new role on zoho, where the user can only change minimal changes on the status of openings, either in single or mass, does this require to subscribe for a paid user ?
Copy Customization Error
Hi, I have already paid to be a user of zoho and wanted to make the Copy Customization from the other account but it shows up an error "Reason : crm.copy.config.staffing.mismatch". Can you help on that urgently? I need urgently the same configuration/data for the new zoho. Thanks,
Overwriting of candidates
We seem to be experiencing a problem where candidates or agencies are uploading CV's but they are overwriting each other.. comments from the orginal candidates are staying in. Please advise
urgent
I am unable to pay my bill and you have cancelled my company usage of zoho recruit. please inform on how to proceed. Ricardo Nobre +4915151727356
Upgrade not done after payment
our account is not upgraded with 5 GB after payment -please assist immediately
Recruit Candidate Search not working - no results
Hi, Is there a problem with the candidate search function? It is showing 'no results' for anything that we put in? Was working fine this morning but is no longer throwing up results. Thanks,
Reports - crush
Hello, when I try to run a report in a report module the whole browser crushes. Can you fix it? Thank you Miroslava
Tags duplicate by themselves
Hello, recently we noticed, that tags started duplicated themselves, some even triple themselves. These are old tags, not new ones. Can you please help? Thank you Miroslava
System freeze when adding a tag
Hello, when we want to add a tag, the system freezes for a minute a so. can you please help? It is very annoying and also everything takes much longer (so we spent more money on support, since they cannot work properly). Thank you Miroslava
change of subscription
how do i change my free trial from enterprise to standard
Turn off job board integration completely
Turn off job board integration completely Every time I create a new job, I'm asked if I want to publish it to the job boards. How do I turn this feature off? I've already turned off the various job boards manually, but I don't see how to turn off the option all together.
Change email for auto responses under Career Website Integration
How do I change the email address that was assigned by default in the Career Website Integration area of your website; specifically the auto responses being sent out are a private email I would not like the public to have.
Resend invitation mail to one of active recruiters
How can I resend invitation mail to one of our active recruiters, as she is not able to access zoho recruit from her account. Your early reply will be highly appreciated
tracking outgoing (sent) emails
Hi i am using recruit and would like to associate ALL my emails with candidates/clients... I am using outlook 365 setup as a POP3 account within zoho mail What is best way to ensure I have a copy of all outgoing emails as well if sent from either within zoho or my outlook.
Prescreen Questions (Customized)
Does Zoho have a customizable "prescreen questionnaire" template so recruiters can all be on the same page asking the proper questions for screening?
Contact Listings Page
I was wondering how we change the contact info on our contact listings page? (company name, phone, address, etc)
parsings CV from email
Hi function to parse CVs/resumes from my zoho inbox isn't working
No emails associated with jobs?
Why isn't there a section in jobs for associated e-mails like there is for candidates, clients, contacts, custom modules, etc.? When a new job is put into the system, it would be nice to track who all was notified about the opportunity. It seems to be special cased-out for some reason. Is there a way to add it? J
Logged in user(career site) can not apply with existing profile infomation?
So when a user is logged in to the career website, and he applies for a job, he needs to fill out the the form? Why can his profile information not be used instead. This seems like and unnecessary step the user needs to complete when he applies but already has an existing profile...
Reporting Feature Requests
Overall I'm pretty happy with the reporting capabilities. However, I've noticed that for reports, the best view of the data seems to be on the website page after running the report. The excel, pdf, etc. is difficult to read. I really prefer the HTML after running the report from a usability perspective. Also, from a PM perspective do not assume these reports are only for internal/user case. They may also maybe publically facing and go to third parties. My suggestions for improving the report piece:
Letting interviewees choose from multiple times
I'd like to know how I can let my interviewees choose their interview times from a list of my available times? In my case, I have 10 people to interview over 2-3 days and as the owner of my company, I don't have time to go back and forth in emails to pick times.
Timer for schedule a report feature doesn't work
Hi, Even though my local time is well configured (in the setting module), time in the schedule a report feature is an US time. When I put 1 hour, I receive the report 8 hours later. Thanks,
Associated list - Candidat status and Candidat status for job opening
Hi, We understood that a candidate has a Candidate status, a general one and sometimes several candidate status for job openings. How the system choose the Candidate status, among several candidate status for job openings ? The is a bug in the Associated list. In a Job opening file, associated candidates are listed. But the status of each is not the candidate status for this job opening. This is the general Candidate status. This information at this place is not correct. In the associated list design
Unable to setup Extract from Email
Am trying to setup the Extract from Email settings, but am only getting a 'loading' message...
Error 400
Dear Technical Team, I have a really big problem with ur portal. All the time, when am trying to click on the command board, I see the error 400 (which is attached in the file). Can you please solve it asap? Cheers, Alan
resume
cant get my candidates resume
Class Demo
Hello I am an adjunct instructor at Carlow University in Pittsburgh PA. I teach an HRIS 2 course and need a student/university demo of a recruitment software for my class group project. The project is over a 2 week period. I would be interested in talking with someone more about this. Thank you, Todd Siegel
associated status for job opening changed time vs. modified time
Could you tell me what the difference between these two is? I've tried both of them when generating reports and they do yield different results but I can't tell what the specific difference is. Thanks!
Very long response time - ZOHO Recruit
Dear Support-Team, My team members informed me that the response times from ZOHO are much longer than usually. To open a document takes more than 1 minute. Unfortunately to this issue we loose a lot of working time.
How to mark a candidate as inactive?
Hi, Some of the candidates in my resume database are not looking for a job change in the next 6 months. How can I mark such candidates as "inactive" so that they dont come up in my search of prospective candidates. I would like to mark them as "inactive" with a target date when they might become again active. This need to be global setting at candidate level; not one associated with any particular job. Is there a way to achive this either directly or indirectly? Thanks --Ryan
candidate screen can not be saved after adding two picklist custom fields
Hi, After adding two picklist custom fields, the candidates can not be saved. When I edit the custom picklist, the save-cancel-edit words gets messed up and the form can not be saved, the loading alert keeps staying at top. Thanks
Zoho recruit and hubspot
Can Zoho Recruit import the results from a form on Hubspot and correctly map all the questions on the form and sort those answers in an easy way? Can it also integrate with the lists created in hubspot? Or can I create or copy the form into Zoho and then replace our website's application form with Zoho's and when an applicant selects our ApplyNow link they stay on our website and can complete the form?
Interview Date Selection Not Working
We are not able to select the date for interview
Cloning jobs
When I Clone a job, The clone shouldn't maintain the job status. When I clone a filled or canceled job, I have a new job opening that matches 90% of the position. When I Clone a canceled job it maintains the status and even the job opening dates. I want to be able to clone it and be able to edit the job status and the job opening date should default to today.
duplication in the records
Hi I have already forwarded this question on to you as I am still testing your system and still waiting for a response. my problem is this ..... if I try to edit a candidates name in the candidates record , the first name duplicates itself. so when a candidate is called carol smith the amended record appears as Carol Carol Smith
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