Cannot make changes to postings?
Hi, I seem to be unable to make a change to a posting and have it actually update. If I make a change and press update, I stop receiving resumes and I cannot find the posting on Indeed, Glassdoor etc. I also have several roles that show "published" that are not actually published as I cannot find them on any job board. These postings are linked to my Careers Webpage. Any idea whats going on? Thanks
XML feed for indeed.com
Hi there. I am working with an account manager in indeed.com and he has asked that I provide him with an XML feed of my jobs via Zoho support. Can you come back to me with this information please? Eddie.
Cant Edit Job description
I cant edit job description. I keep giving me an error. When I go into edit mode the job description doesn't even show up...
Contacts Module does not show "Description Information" Field
On the Contacts Module the section "Description Information" is not visible/present. On Contacts Module layout it is present and not hidden. On my setup I am using a webform where I use the Description Information field so I can not see data submitted on the "Description Information" field of the webform as it is not visible on Contact Module. A pdf file with the screenshot is attached. Please, advice. Thank you.
Issue with Candidates not showing in the Custom View
I have discovered a recurring problem with the Custom Views feature. If a Candidate is assigned to more than one job, and the top most job in the list in their record has their Status changed, the Candidate can disappear from a View until someone goes to the next Job down the list and Updates that Status just by going into the Status and not changing the Status, but only clicking Update. Please call me and I can demonstrate the problem.
Training
How do I get some training? I'm a recruiter and I have been using your product for sometime, but I feel like I don't really understand the full features of the product when it comes to searching for candidates within the product
Values for Activity type field
Hello, If I go to one of the predefined reports -> User Activity Report -> Activity type based report I can see that there is activity type: Candidates Status changed. When I try to customize a report and add Criteria "Activity type" is "Candidates Status changed" this value does not exist in the list of values and I would actually need it instead of Status changed, which applies also for Job Openings changes. Could you please add it in the list of values? Thanks, Adriana
stop subscription
how do i stop subscription
Customizable user permissions
When will you release the update that allows us to set different views and permissions for guest and users. This is the only portion of the portion that we feel is needed and is holding us back from using your services completely.
social media posts no longer working (twitter, facebook)
I have my facebook and twitter accounts linked-up. I verified the permissions. However, when new jobs are added I do not see the posts reflected on my social media page(s). It seems like it was working on my account for awhile, then sort of died. Am I missing something?
Outlook plugin not loading
My Outlook plug in won't load. I've checked add ins and it's installed and active so not sure where to go next. Neil
URGENT UNABLE TO GET IN RECORDS.
I am not able to get into many of my records. Please contact me urgently. Thanks.
Incoming Email
When candidates and clients send me email - why doesnt it insert/record to their candidate and client page. It only appears in Zoho email. It only records my outgoing emails on the candidate and client page. I have setup Zoho Email. Please advise?
adding recuiters to the vacancy
How can I add 1 and more recruiters to work on the vacancy?
website integration -
How do I publish ALL my job openings to my website ? I am only able to integrate 1 job
Uploading Candidates
I can't upload .Zip files but could do last week?
CURRENCY
how do I change salary to POUNDS STERLING AS SEEMS TO BE ON SOME OBSCURE CURRENCY?
Candidate profile editing returns report "Unable to process your request" after clicking on Save button
Hi, when I edit candidate's profile in 5 cases out of 10 there is an error report "Unable to process your request". This error is constant for certain candidates profile no matter of web browser, account or PC. I can give your examples: Hana Pěnkavová Jitka Tichá other candidates could follow.
Not getting pop-up reminders for tasks
When I set a task up and then set a pop-up reminder for that task at a certain time, when the time comes I am not receiving any pop-up reminders anywhere on the screen.
New Applications
Unable to retrieve new candidate application submissions
Email to Account Manager attaches normal resume instead of formatted resume
When a candidate is associated with a current job opening, you can select a box to notify the Account Manager (AM) and include a message that is sent via email. This is a very neat feature and we have used it to send pitch notes to the AM, which allows them to turn around and submit the candidate to the client. The problem is that Zoho, automatically attaches the original resume versus the formatted resume. Is there a way to specify that the formatted resume is attached instead. I have looked
Unable to End subscription
I do not want to continue with the solution recruit.zoho.com the site however has been made in an anti competitive manner and does not allow me to close my subscription. There is no option I get in any of the menu or header items to end my paid subscription, if I am still charged I would consider it as cheating
Candidate search
Hi We have brought Zoho Recruit and are trying to run our whole company through the system but are having a lot of problems and are looking to stop if we cannott fix these issues. When we do a candidate search it then brings up the results which is great. However we want to be able to email and or text only those we select out of the search results but have no way of doing this . When we have the search results up on a screen how can we get the phone number of the candidate to also show up so we
Candidate form submits but doesn't create any candidates
I've created multiple web forms to collect new candidate information. Please see these forms in setup > career website > web forms. NONE of them actually create "candidates" in the candidate section of Zoho (or anywhere else these submission might end up) The form DOES submit successfully, on our website and also on Zoho career website. It gets to confirmation page. In short, WHERE DOES THIS FORM CREATE CANDIDATES. This is not intuitive at all, and I'm fairly technical... = (
is it possible to edit email template before sending as part of a workflow rule?
I have created an email template (eg role is on hold) to send to multiple candidates. I have a workflow role that says when change candidate status to "role on hold", so any candidates still associated with this job that gets put on hold will get their candidate status updated and receive this email template to let them know. My question is can I check/edit the email before sending it out when triggered by the workflow rule? I can see if I select all relevant candidates and select to send them an
Job Opening Paragraph Spacing
I created a job opening and I'm typing the job description with three paragraphs. Once it's posted on the career website, it gets coverted into one "big" cluster. Any ideas on how to get the paragraphs to space?
Job board integration - Reed
Can we integrate Reed job board applicants into Zoho?
Outlook plugin error message
Error occurred while login to Zoho Recruit - I got this message when logging in from my Outlook client. The username and password are correct. help?
Sync zoho recruit with regular zoho account?
I have changed my email in zoho accounts yet my soho recruit email will not sync. any idea how to resolve this without deleting out the user and adding a new user?
help! cant get carreers page to work, when i follow link, error code
The carrers page that gets created is not a valid page.......
google chrome zoho recruit plug in functionality
It would be great if the zoho recruit google chrome plug in would allow me to "resume extract" to an already existing candidate, and not have to merge later on. Just an hope :) all the best!
Timesheet
Do you have a timesheet program we can link with Zoho Recruit
Workflow
I set up a rule to send a confirmation email to candidates and to client contacts when arrange an interview and then change the interview status to "send confirmation". I do not see that this email is being sent. What am I doing wrong?
bcc Dropbox Automatically populating the bcc field from ZoHo.
Is it possible to set an automatic BCC when sending emails from zoho recruit ?? Specifically I want to automatically load my BCC Dropbox email address into the bcc area when I compose an email. This would be truly helpful if it is not available.
Resume Extractor - create a candidate OR a contact
I'd like an option to create either a candidate or contact using the resume extractor. I have been using this with linkedin and to create a contact, I have to extract it to a candidate, clone it to a contact and then delete the candidate. Is there a better way ?
Unable to export candidate files to CSV or Excel
Hello, I'm trying to export candidate files based on tag lists I've created. I do this all the time with no issues, today when I try to export (CSV/Excel has the same issue) it goes to a blank candidate screen. I tried clearing history/cache (Chrome) as well as IE/Edge---same results. Please advise
Country dial code - phones
Hi there i am customizing some forms for Candidates and Contacts in Zoho as i have been using zoho for the past 4 years, through another user, i found that even when advising candidates to enter the country code they simply ignore this, isn't there a way to control this ? it is a simple function which i found in many portals where you select your country and automatically it publishes the country code and give example to the candidate how to enter the rest of number and then it verifies it by the
Zoho Email Templates
The Email template feature is no longer working in our PAID Zoho Recruit. We are able to access most of the template but not the "COMPOSE" section, where the content of the message is. Please advise ASAP. Thanks ~Kelly Gillette
Location
I have positions located in Asia and Europe. Why is there not a field for out of the US?
VMS Integration to Recruit
Can Zoho CRM integrate with Zoho Recruit? If so in what way? Can it serve as a VMS or would it at least be possible to use it to approve, disapprove, and route incoming job orders before they ever make it into Recruit and get published to the boards and picked up by recruiters? How are other members handling this?
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