Facebook and Linkedin Previews/Cards Not Showing Correctly
Hi there, ZOHO Social seems to be experiencing some issues when creating previews or a link card, when we bulk schedule our posts on Linkedin and Facebook. Previously when we scheduled posts, it would pull the image from the article itself. However, now rather than showing the featured image of the article (as it does with the Twitter Cards), it is now simply showing an image of our logo. This is obviously far less engaging. I've tried this also on Hootsuite to see if the problem is the same onCross-posting between brands
Is there a way to cross post from one brand to another? If I want to repost a post from one brand to another brand, I have to completely recreate it rather than copying it from Brand A and scheduling it to Brand B. Is there a marketing library of anywhereLove the new "Customize network content" beta feature!
Zoho team, A shout out to you for introducing a way to customize a master message per platform specifications! I came from another provider who had it and although Zoho offers a greater ecosystem, this little feature was missing for me. So now, when IScheduling posts on different days and at different times on my channels
Can I schedule a post to my channels on different dates and at different times?Emojis not showing in scheduled posts
When I schedule a post, the emojis (added from the Zoho emoji tab) are replaced with "???" and the same characters get posted. How do I add emojis to my post when scheduling them?Is there a way to see Active Audience in custom reports?
I can't see a way to get the Active Audience figure (from Brand Heath) in my custom reports. Is it possible? If not, can it be road mapped? I'd like to be able to look at Active Audience for different lengths of time rather than the 30-day fixed rateHow to connect Zoho social to Linked in Profile
Dont want to connect to the Linkedin Company page, want to do it to the profile page Is that allowed ..cant see that option.. KCannot post to instagram
Hi, We are trying to post to our connected instagram account but are getting this error message: You don't have publishing permission for this Instagram Business Profile. Please ask the Admin of this profile to change your role.We were able to post toClient is not receiving Invite from Zoho Social
I am trying to send an invitation to a Gmail Id, but they are not receiving the Invite. I am sending it to one of my Client in order to add them in Client member. Kindly look into this matter at the earliest. ITS URGENT!Instagram first comment posting, add hashtags to first comment?
Hi, I've had to abandon using zoho social for posting to Instagram because it doesn't allow you to simply add your hashtags to the first comment when you schedule a post. ALL other schedulers have had this feature for a long time now, why has Zoho notPersonal Pages
Hello, can I add my personal page to my social channel?Zoho social to youtube and other outlets. Youtube video not appearing on channel
I just set up zoho social. When I send a post to facebook, twitter, and Linked In, the post goes through just fine. It also says it is published to youtube. However, when I check out youtube channel directly, the video isn't there. I get a messageWhy is only one photo getting posted to Instagram?
It used to be that when I uploaded 4 photos to Zoho social, they would all get posted to Instagram - now posts are only ever showing one photo.Linkedin is not getting connected
Linkedin is not getting connectedSocial Media post are not being seen on Linked In and Facebook
Hello I have been using Social to manage my post, however my post are not being seen on peoples feeds. Primarily employees and close contacts. Can you give me some advice on what to do?Zoho Social Youtube
Zoho Social support team said that Youtube channel will be added during next 6 months to Zoho Social I want to know when exactly? Youtube is a must have El equipo de soporte de Zoho Social comenta que Youtube será añadido en Zoho Social durante los próximos 6 meses me gustaría saber cuándo exactamente? Youtube es del todo imprescindible hoy díaIntroducing the All-new Zoho Social: Elevate team-work, social content, and more
Hey Folks! We are excited to announce our latest product release. From content curation, to team management—we're covering a wide spectrum of upgrades with this release. Some of the key additions that you'll find will include YouTube integration, LikedInSmart Q
Hi Everyone, We are new to Zoho Social and I have a question about using the Smart Q scheduling. One thing I noticed is that this option appears for some of our brands but not all of them. Is there something we need todo to make this happen or a reason for it?Can't generate image previews for Facebook and LinkedIn posts
If I start composing a post for Facebook or LinkedIn, as soon as I paste a URL Zoho Social pops up an error saying 'Unable to generate preview thumbnail for this URL'. However, if I trigger the Zoho browser extension on the target page, then it does generate an image preview without any issue. See attached screenshots. This can be tested with the following URL: https://www.icr.ac.uk/news-archive/chemotherapy-after-surgery-halves-risk-of-rare-kidney-cancer-coming-back The relevant opengraph tag inhow many business manager i could put on Zoho social?
devo aggiungere more than one Facebook business manager account to my Zoho social. grazie fo the attention, kind regards. giovanniClickable Cards
Hi any one else having issue with Any Image clickable cards today? Does anyone have a comparable source/ how to create clickable card for ZOHO compatibility? TIAemail invite not being received by team member
Hello, I am trying to add a brand admin in Zoho social (I have the professional plan), however the member is not receiving the email invite. They do not have the same domain as I do. What is the issue?Add comments to scheduled posts...
Hi, The facebook publishing tool allows us to add comments on to scheduled posts. Do you have any plans to add something similar to Zoho Social? Ideally for all platforms. There's a reason why this would be incredibly useful - external links. The algorithm on all platforms will reduce the exposure of posts that link off-platform, so if you want to link off of their platform to your website etc. and keep the same post reach you need to put links in as comments - at the moment we can't do that.Can I tag Products in my Facebook, Instagram and Twitter posts?
We sell items and I can tag products for customers to view and purchase when I create posts in Facebook and instagram. Can I do the same in Zoho Social? if so, how?Can I follow other Instagram accounts in my niche through Zoho Social?
I want to follow other Instagram accounts and was wondering if I can do it through Zoho Social? I'm not always logged into the Instagram account and prefer monitoring it through Zoho Social.Facebook Video Greater than 140 Seconds Please
Hi, I have had two deals missed because of customers loving Zoho Social but need to post 3 minute promotional videos and with only 140 seconds this is a problem. This was put in I believe to be in line with Twitter. As Facebook supports extremely long videos it should be a simple fix to remediate this and allow for longer uploads via Zoho Social of video content. Upvote this one please folks :-) Thank you, KylePinterest Support for Zoho Social - When?
When will Pinterest profiles be supported in Zoho Social? It is the missing piece to the puzzle and what is keeping me from currently managing my actual posting in Zoho Social. If Pinterest is supported then I could manage completely within Zoho Social. When do you anticipate rolling out support for Pinterest profiles in Zoho Social?When is video posting going to be ready?
I've been waiting for months and this tool is now getting well behind what other available software can do. Can I please receive an ETA for this long-awaited feature. Cheers, CarinaHelp with Facebook Connectio
Any advice greatly appreciated I have three brands on Social but the Facebook pages integration will only allow me to connect one brand's Facebook page even though I administrate pages for all three on the platform. Any ideas how I can fix this?IPad app for Zoho Social
Do you have a iPad app for Zoho Social? Am ready to use even if it is in beta version. PLease let me know!Running 2 brands from same FB
Hi I have just signed up for Zoho as I run 2 brands on my social media for 2 companies I own. I have tried to add the second brand but its not letting me add my second FB page which is attached to my personal FB profile. Is there away to add a secondUnable to load images for Twitter
I keep getting error messages when trying to post images for Twitter, even though they are sized correctly. I've resorted to posting directly in Twitter and these work OK. Anyone know what the problem is? If this persists, it defeats the object of havingMy business
For a same brand i have 5 Google my business account. can i add all accounts to my zoho social account? So that i can post all at a same time And i can't link my insta account to zoho social. Can we bost fb and insta post via zoho? Can i get a contactError Posting to Google Business: Oops! Publishing is not supported as your Listing is part of a chain. Try posting natively.
I keep getting this error when trying to post to Google Business: 'Oops! Publishing is not supported as your Listing is part of a chain. Try posting natively.' What is the fix so we can post on our Google Business page. Thanks.Can't post to Google My Business account
Im my Zoho Social account I have 2 brands. With one of them I can post to Google My Business just fine, but with the other one the posts are not being published from some reason. I tried reconnecting the GMB account to the brand on Zoho but that didPermission issues with Social Tab
Hi, I am having an issue with granting users permission for the social tab. I am an administrator for our subscription. When I log onto my account I can access the social module, add account, etc. However, when I grant permission to other Profiles theyA few leads failed to sync with your CRM. Download leads manually or, click on Retry Sync to push these leads to CRM.
hello sir, what is the problem? facebook leads this error :( A few leads failed to sync with your CRM. Download leads manually or, click on Retry Sync to push these leads to CRM. how to fixed?Zoho One: automated tracking parameters (UTM) across all marketing apps like Social, Campaigns, MarketingHub
Hi there, wondering why you don't provided the ability to set UTM tracking parameters on posts, campaigns etc... Best would be if this was done automatically (like Hubspot) does it.Zoho Socials not posting on FB and IG today
Aside from the issue specified on the title above, I tried to post directly to FB with the shorten URL that Z.Socials provided. It popped up an error that the URL https://zcu.io/... is against the spam policy. Any resolution to this?Issues Posting Videos to Some Platforms
Hi, Recently I have been trying to post videos (Instagram Size) to all my social media channels via ZoHo Social. I upload the videos and it tells me immediately that the size is not right for Twitter and LinkedIn and can't post video to Google My Business.Next Page
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Announcements
Twitter is now X on Zoho Social!
Hey everyone, Following the recent announcement about the popular social media channel Twitter being rebranded as X, we are here to inform you that Zoho Social is up to date with these changes. The Twitter logo has been changed from and the website readsImpact on availability of metrics in the Reports module due to Facebook's Page Insights API changes
Hi everyone, In continuation with the previous announcement regarding the deprecation of certain metrics of the Facebook's Page Insights API, Meta has removed some more metrics from the New Pages experience, reflecting from September 16, 2024. Here isAdvanced statistics for LinkedIn page, posts and monitor @mentions in Zoho Social
Hello everyone, We've made enhancements to the Monitor, Reports tabs, and Post Stats for the LinkedIn channel in Zoho Social, so we wanted to briefly share some information about the updates. Monitor LinkedIn mentions LinkedIn is one of the most popularChanges to reports due to Facebook's Page Insights API deprecation
Hey everyone, Facebook recently announced the deprecation of Page Insights API as part of the migration of Facebook pages to the New Pages Experience. Due to this, some of the Facebook Page analytics in the Reports module aren't available across all subscriptions.Introducing advanced statistics for all your social media posts
When you're publishing on social media, it's important to understand how the audience engages with your content. This insight helps you come up with ideas for different types of content and also identify the social media channel that's most effective
Most Discussed Topics
I can't connect my business' instagram account to zoho social
I tried connecting it but it just leads to my personal facebook account.All-Channel Combined Reports
Is there a way to create/view a report that combines all the data from each channel to provide a view of ? For example is there a card or feature where I can look at my total social engagement, total views/impressions, total reach, across the entire brand?Umm... There seems to be a problem.
When I click on virually any menu item in Zoho Social I get this incredibly annoying and unhelpful message. I have no idea where to go or what to do about it. I found an entry in the forum EIGHT years ago in which the problem seemed to have been addressed.Upgrading X to premium
I upgrade X to Premium. What do I need to do for Social to recognize the new character limit?Video MP4
I"m trying to add a video MP4 to post on social but I am having some problems.
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Advanced statistics for LinkedIn page, posts and monitor @mentions in Zoho Social
Hello everyone, We've made enhancements to the Monitor, Reports tabs, and Post Stats for the LinkedIn channel in Zoho Social, so we wanted to briefly share some information about the updates. Monitor LinkedIn mentions LinkedIn is one of the most popularIntroducing advanced statistics for all your social media posts
When you're publishing on social media, it's important to understand how the audience engages with your content. This insight helps you come up with ideas for different types of content and also identify the social media channel that's most effectiveIntroducing Inbox in Zoho Social
Hey everyone, We are excited to introduce the Inbox in Zoho Social to help manage all social media interactions from Facebook, Instagram, X (formerly Twitter), Google Business Profile and YouTube for your brand in one place. You can track and assign themIt's here! A Publishing Calendar to give you better view and more control over your posts.
Hello! Just a couple of days back my colleague Vishal announced that you can now do more on Twitter with the Advanced Search Filters, along with a bunch of other cool stuff. I hope you got a chance to check it out. In fact, I'm itching to you tell you all about the latest updates we have lined up, but I'd rather give you doses of excitement every week to last until the very end. ;) Alright, I hear you. That's enough tease for the day. Here we go! Introducing... an all-new Publishing Calendar,Edit images on Zoho Social
Hello customers, We're here to talk to you about an exciting update for Zoho Social that will make your social media posting a breeze. We know how much of an inconvenience it is to make last-minute changes to an image that you want to post or to resize
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