[Just in] Zoho Social integrates with Facebook Lead Ads to help capture leads in real-time.
Hello, everyone. Like I promised in my previous post, I'm back here again (Soon enough, I hope!) Our latest addition to Zoho Social is quite an interesting one. This integration will help you engage directly with people who have specifically shown interestPersonal Facebook page posting instead of Business Page
I have a Facebook page that is associated with my Personal Profile and I am the Admin of that Page. I would like to schedule and Post to my Personal Page not the Business Page. Each time I try to connect to the "Page" it takes me to the Business Page. Is there a way of connecting to my personal page?Twitter post unable to publish
Hi, Ever since today, this error has been popping up as I try to publish a Twitter post - What's the problem? I have a client waiting for content so help would be a appreciated ASAP. Thanks, MichaelCan't generate thumbnail previews from Twitter posts
Hi I've copied a link to a Tweet (https://twitter.com/tomfishburne/status/1244301595057086464?s=20) but, when I try to paste it into a new post in Social I get the message "Unable to generate thumbnail preview for this URL". I have to post the unshortened link which is shown as a URL instead of the thumbnail - nowhere near as effective. What governs whether a thumbnail can be generated or not? Many thanks SteveInstagram Post Problem
Hi Team, I am not able to post or schedule posts for one of our client's Instagram profile. It will be really grateful if we can get help from Zoho team. Thank youHow can I post on FB group via Zoho Social as my FB Page profile?
Hi, I integrated both FB page and FB group to our Zoho Social, however, when I tried posting to a group, it's using my personal profile instead of the FB page which also an admin to the group. I'd like FB page to appear as the poster to the group. How can I fix this?When is the content approval feature going to be added?
Hi, I’ve seen a few mentions of this rumoured new feature across different posts. Other social media management platforms have a role or permission level that allows people to submit posts for approval by a moderator/admin. Currently, Zoho Social only lets you have a role where someone can’t post at all but can suggest posts in the Community section (by starting a discussion). Can you please provide an update on when this important, and much needed, functionality will be added? Even adding a newLive stream is not working
Live stream is not workingFacebook lead form failed to sync
Facebook lead form failed to sync - CRM connected - field mapped but still having this issue. plz help.I am unable to post anything to connected twitter account for zoho
I am trying to post somthing on connected twitter account using zoho social but it is not at all working what is going wrong and how can i fix it?Share from Chrome Extension
Hi, Since today is not possible publish to Zoho Social using the Chrome extension. Works fine from the web, only from the Extension is not possible. When we click in "Publish now", nothing happends. The Chrome Dev console shows this error: "Uncaught TypeError: Reach.PublishPost.checkPostActionEdited is not a function at HTMLButtonElement.onclick (socialapp.do?action=posttemplatePE&browser=chrome:1)" Appesars to be a website/javascript issue. ThanksZoho social need to reconnect the social media channels, very frequently
Hi, We have an issue like very often our social media channels disconnect from Soho social. ask to reconnect. why this is happening? any fix for this? Thanks SenCan't Connect Facebook Page
Hi, Can't seem to connect facebook page, I'm listed as ADMIN, and dose not appear on facebook pages links. Can some one help? SergioPas les mêmes données sur les rapports des réseaux sociaux
Bonjour, j'ai constaté que les données et les chiffres n'étaient pas les mêmes sur les rapports Zoho Social que sur les statistiques des réseaux sociaux (Facebook Insight, Linkedin, Twitter...). Savez-vous s'il s'agit d'un problème récurrent ? Les données sont-elles, par conséquent, fiable ?Why are the stats off in zoho social?
When I compare the stats that are on Zoho to the stats for Twitter Analytics as well as the stats for Facebook analytics, the numbers don’t correlate. Any particular reason? Four instance, on Zo ho, it indicates that I’ve only posted 62 post on Twitter for a 28 day. But when you contact pic Twitter Twitter says I posted 77 tweets. And the engagement rates are different.Uploading multiple pictures
How do I uploaded multiple pics to create an album?twitter massaging delay in zoho
Hi Dears, I have tried zoho social for twitter account but I have noticed that the costumer massaging is delaying for more than 10 minutes is there any way to fix this ?Twitter not able to live
Twitter post not able to live and unpublished from last 2 days. Can you please resolve.Edit recurring post?
Some time ago, i set a post to be recurring. Every 10 days or something, it posts the same post. Today, i'm trying to figure out how to edit that post, because i'd like to refresh it. I cant find it in scheduled posts, I can see past posts, but I don't think thats where to edit it. Seems like a really silly question, but where do I change this thing? Thanks!Facebook won't connect
Good morning, Whilst I'm sure its something I've done wrong along the line I'm trying to connect a Facebook account to Zoho Social Upon entering the username and password the 'Connect Facebook' button appears to do some work then stops without any connection being established I've checked the business integrations on Facebook and Zoho is not appearing at all Can you help me with this at all? Kind Regards Daniel Evans Home InventoriesNew Features in Zoho Social- July 2016
Hello, Hope you're enjoying using Zoho Social. We've been working on a bunch of new features, and today, I'm excited to announce them to you! Know your Connections better We've revamped the Connections tab for you, to give you more information about people who engage with your brand. Associate your Connections with their social media profiles and follow their updates on social networks within the Connections tab. You can also see their social media stats (such as the number of follows, followers,Facebook Reviews are here!
Hello everyone! We know how important feedback and reviews are for running your business. It helps weigh how your product/service is performing amongst your target audience. With a widespread user base, Facebook is a platform where a lot of people give you reviews, these could be endorsements, complaints or feedback sentiments. It's important to keep track of reviews received on Facebook and respond to them as soon as possible. By adding a column in the Monitor tab for Facebook Reviews on Zoho SocialCan't post to Twitter on some brands
Hi I have just started using Zoho social and have setup 3 brands with multiple social media channels. One of the brands everything works fine but for the other two brands i cant seem to tweet anything and keep getting the message.... 'We couldn't tweet that. Please try tweeting after 5 minutes.' I have checked the accounts and they are not blocked, I can login fine to them. Any advice please? Thanks PeteCan't connect Facebook page
Even though I am the ADMIN of this Facebook page it will not list the page to select it when trying to Connect To Facebook social account. https://www.facebook.com/gigglepets/ It's a business page. I am the owner and I am logged in properly to my facebook page. When I click to Connect to Facebook in your dashboard it only shows other pages and not the GigglePets page.How to include a "zoho campaigns sign up form" in zoho social post
Hi, I am using Zoho Social to manage my Digital Marketing. I have created a new Sign Up Form for a new list in Zoho Campaigns and would lik eto include that in a Zoho Social post (FB, LinkedIn, Twitter, Instgram). Is this possible? How do I do it?Unable to post on Twitter
Hi, Since a couple of days ago, when we re-started posting, we can do that in every channel but Twitter. We get a message: "Try again in five minutes". We tried directly in our company Twitter account and everything works fine, so we are a bit confused. Any idea? MaxZoho Social will not post to Instagram or Facebook
Posts won't publish to Facebook or Instagram for any user. Sites are connected. I have a large number of posts which are already scheduled and so don't want to disconnect/reconnect the channel. Is this temporary?Sorting of recent LinkedIn posts in Social
Hi, it seems the sorting of LinkedIn posts in Zoho Social is not correct. They are not sorted by date. Please check and fix.Issues Connecting Instagram Account
Greetings All - When I try to connect to an Instagram account it opens an Instagram Login window. I enter the user name, no problem. Try to enter the password and after typing one character the cursor jumps back to the end of the username. Anybody experience this or maybe know why it's happening? Or better yet how to fix it? Many thanks in advance to anybody who can respond TonyFacebook follower count doesn't match FB Analytics
Hi all, I am wondering if anyone else has issues with follower counts for Facebook not matching FB's native analytics tool. On the Zoho dashboard, it's showing 1,007, but FB shows 1,060. All the other channels match up. Any insights are much appreciated! Thanks, ErinHow can I add more brands to social?
Where can I add a new brand to my zoho social dashboard?Discontinuing Instagram Personal profile support [Updated, extended till 25th]
Update: We are extending the Instagram personal account support until March 25th, 2020. If you're still using a personal account, please switch to a business account now, before it gets disconnected from Zoho Social. Hey everyone! On 31 March 2020, Instagram will deprecate its Legacy API Access for Personal Profiles from all third party applications. This means that third party applications like Zoho Social will no longer be able to manage Instagram personal profiles through legacy API. Read moreChange Portal Name or Delete Portal
I need to change my portal name or delete my portal and start over. I could find nowhere to accomplish this myself.Copying Scheduled Posts for Multiple Brands
Is there a way to copy a full years schedule post campaign to other brands we have on social?Account access through TweetDeck
Is there a way to add twitter accounts that I have access to under a differrent account in Tweetdeck?Instagram: Are you sure you're logged in to the Instagram account that's connected with this Brand?
One of our collegues logged into his instagram from the main brand channel settings long time ago...now that we're actually trying to go live (we purchased this licence for API testing purposes only) when I hit disconnect from his instagram profile it says "We'll let you know when the account gets disconnected". It took ages so I kindly asked him to do a manual instagram un-authorization directly from his mobile instagram app and he did...he sen't me the screenshots. Now I click reconnect and loginTags... Lots of tags but not #Tags
Hi, Just an idea I thought of after a training session the other day, not sure if anyone else has mentioned it. it would be great if we could tag posts/people/anything within ZS and have a search area to search by tag. EG. Tag a draft post as 'Approved' or 'Needs More Work'. Tag a post/message/reply as 'Support Needed', 'Follow Up', 'Waiting Reply', 'For Accounts', 'For Sales'. Tag a connection as 'Lead', 'Prospect', Influencer'. You could create whatever tags were important to your business andPre-publishing Post Approval
Is it possible to have posts published to draft and awaiting approval from an administrator account? So the scenario being a low permission user creates a post and sends that post for approval by a senior user (admin etc) allowing the admin the opportunity to check the content of the post prior to publishing.Opening Retweets from Notifications for Liking and Engaging
When someone retweets my post, I get a notification. If I click it, my original tweet is displayed. Is it possible to instead open their retweet? That way, I can engage in the conversation on the other person deck, or at least like the retweet. Right now I cannot even go to the retweeter's profile. I have to open the Twitter, search for the retweetter, and then search that retweet to engage.Zoho Social App: Can't login using Google Accounts
I can't login in the Zoho Social App using Google Accounts (I use that login method through desktop browsers). It shows this error:Next Page
Access your files securely from anywhere
New to Zoho LandingPage?
Zoho LandingPage Resources
New to Zoho Survey?
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Bigin?
Announcements
Twitter is now X on Zoho Social!
Hey everyone, Following the recent announcement about the popular social media channel Twitter being rebranded as X, we are here to inform you that Zoho Social is up to date with these changes. The Twitter logo has been changed from and the website readsImpact on availability of metrics in the Reports module due to Facebook's Page Insights API changes
Hi everyone, In continuation with the previous announcement regarding the deprecation of certain metrics of the Facebook's Page Insights API, Meta has removed some more metrics from the New Pages experience, reflecting from September 16, 2024. Here isAdvanced statistics for LinkedIn page, posts and monitor @mentions in Zoho Social
Hello everyone, We've made enhancements to the Monitor, Reports tabs, and Post Stats for the LinkedIn channel in Zoho Social, so we wanted to briefly share some information about the updates. Monitor LinkedIn mentions LinkedIn is one of the most popularChanges to reports due to Facebook's Page Insights API deprecation
Hey everyone, Facebook recently announced the deprecation of Page Insights API as part of the migration of Facebook pages to the New Pages Experience. Due to this, some of the Facebook Page analytics in the Reports module aren't available across all subscriptions.Introducing advanced statistics for all your social media posts
When you're publishing on social media, it's important to understand how the audience engages with your content. This insight helps you come up with ideas for different types of content and also identify the social media channel that's most effective
Most Discussed Topics
I can't connect my business' instagram account to zoho social
I tried connecting it but it just leads to my personal facebook account.All-Channel Combined Reports
Is there a way to create/view a report that combines all the data from each channel to provide a view of ? For example is there a card or feature where I can look at my total social engagement, total views/impressions, total reach, across the entire brand?Umm... There seems to be a problem.
When I click on virually any menu item in Zoho Social I get this incredibly annoying and unhelpful message. I have no idea where to go or what to do about it. I found an entry in the forum EIGHT years ago in which the problem seemed to have been addressed.Upgrading X to premium
I upgrade X to Premium. What do I need to do for Social to recognize the new character limit?Video MP4
I"m trying to add a video MP4 to post on social but I am having some problems.
Zoho Developer Community
Zoho DataPrep Resources
Zoho Subscriptions Resources
Zoho CRM コンテンツ
-
オンラインヘルプ
-
Webセミナー
-
機能活用動画
-
よくある質問
-
Ebook
-
-
Zoho Campaigns
- Zoho サービスのWebセミナー
その他のサービス コンテンツ
ご検討中の方
Zoho Sprints Resources
New to Zoho TeamInbox?
Zoho TeamInbox Resources
Zoho Books Resources
Zoho Projects Resources
Qntrl Resources
Zoho CRM Plus Resources
Zoho Campaigns Resources
Migrate to Show’s New Community
A place to share, discuss and stay updated about everything relating to Zoho Show presentations.
Get Started. Write Away!
Writer is a powerful online word processor, designed for collaborative work.
Design. Discuss. Deliver.
Zoho Show Resources
Zoho Creator Resources
Nederlandse Hulpbronnen
Zoho Inventory Resources
Zoho CRM Resources
Sticky Posts
Advanced statistics for LinkedIn page, posts and monitor @mentions in Zoho Social
Hello everyone, We've made enhancements to the Monitor, Reports tabs, and Post Stats for the LinkedIn channel in Zoho Social, so we wanted to briefly share some information about the updates. Monitor LinkedIn mentions LinkedIn is one of the most popularIntroducing advanced statistics for all your social media posts
When you're publishing on social media, it's important to understand how the audience engages with your content. This insight helps you come up with ideas for different types of content and also identify the social media channel that's most effectiveIntroducing Inbox in Zoho Social
Hey everyone, We are excited to introduce the Inbox in Zoho Social to help manage all social media interactions from Facebook, Instagram, X (formerly Twitter), Google Business Profile and YouTube for your brand in one place. You can track and assign themIt's here! A Publishing Calendar to give you better view and more control over your posts.
Hello! Just a couple of days back my colleague Vishal announced that you can now do more on Twitter with the Advanced Search Filters, along with a bunch of other cool stuff. I hope you got a chance to check it out. In fact, I'm itching to you tell you all about the latest updates we have lined up, but I'd rather give you doses of excitement every week to last until the very end. ;) Alright, I hear you. That's enough tease for the day. Here we go! Introducing... an all-new Publishing Calendar,Edit images on Zoho Social
Hello customers, We're here to talk to you about an exciting update for Zoho Social that will make your social media posting a breeze. We know how much of an inconvenience it is to make last-minute changes to an image that you want to post or to resize
Top Contributors
Prince Ebenezer
Aswin Kumar B
Clayton King
Sarath R
Yaali Bizappln Solns