One click login not working since last update of chrome browser extension
Hi, Since the last update, the new chrome browser extension is not working OK. The One-click login feature is not working, and we always receive an error authenticating. We've tested it with the browser add in of firefox and it's working OK in firefox.Passwords scrambled with ascii
Hello, I have used Vault successfully for many years, but the last 2 days, all my passwords in the vault are scrambled and showing ascii characters instead of the passwords, so I cant login to any sites! I have tried Chrome, Firefox, and Android and allVault Extension for Safari
Hi, We are using Safari as main Browser and we need to install new Macs with Vault extension, however it is nowhere to be foudn in the safari-extension panel. What is wrong ? Any where I can install on Safari 13, and MacOS 10.14 ? ThanksVault extension in Edge does not time out and close vault
I have noticed that the vault extension on edge is not closing out after being 'opened' for hours. Is anyone else experiencing this?HOW and WHY do you not allow Zoho Vault to search a keyword in the Domain Name/URL?!
This is such a BASIC feature and it just boggles my mind that you guys wouldn't already have this capability. Sometimes, you want to search your vault for a specific password by the domain name/URL and you can't even do this now. Please fix. Thank yAuto complete does not work - get error "your master password has been cleared"
Hi, Im having an issue with the auto complete function when trying to login into websites with credentials that are stored in vault. If I click on the zoho icon in the login or password field of a website i get this message. "your master password hasSearch functionality in Vault is very poor
Hi Zoho Team Please... the search functionality is absolutely vital in Vault, particularly when it's being used by a team. It's just a fact of life that everybody has their own way of naming something, so using exact match on the Password name is horriblyFirefox Add-On Not Working?
Hi there, I'm trialing Zoho Vault and I'm finding that the Firefox addon is neither filling nor logging into sites that I have saved. Here are some details: I have tested with Chrome and I experience no issues; everything works well I'm using the latest version of the Firefox 56.0.2 (64-bit) and the Zoho Vault Addon The Zoho icons show up, and I'm able to see the "Fill" and "Login" buttons, but when I click them nothing happens We primarily use Firefox, so it would be great if this could work! Thanks,Why super admin cant view all the password saved by the different employees in zoho vault ?
I think super admin must have the ability to access and view all the passwords saved in zoho vault no matter if a password record owner has shared the view right of the password with super admin or not because in our current scenario our one of the employee"Another password with the same name already exists" - but it doesn't.
I have been shown this message when trying to store the second password in Vault. There is only one other password stored and it's not for this second site. When I try to log into this second site, the Zoho "Z" icons appear in the username and passwordNew Vault browser extension update broke autofill
I have a lot of sub-domain passwords saved, and I have the newly updated browser extension set to auto-fill and show domain matching. Before the UI update of the browser extension, it would allow autofill based on the URL/subdomain. However, this newInactivity timeout not working
Hello. I've set my inactivity timeout to be one week, and saved. However, I'm getting prompted multiple times a day to re-enter my passphrase. Am I missuderstanding how the activity timeout is meant to function?Browser extension auto logon not working on some pages e.g. Amazon AWS
Chrome browser extension auto logon red Z icon appears on https://signin.aws.amazon.com/ but it doesn't work when I click on Fill action. Nothing happens. I tried saving the password with URL https://aws.amazon.com/ and https://signin.aws.amazon.com/ but neither work. I've noticed same problem happening on sign-in pages of other websites too.Top Level Folder Permissions
We share passwords as a team. When I share a top level folder with someone and give them access to all subfolders, I need that permission to stick, just like with every other folder permission scheme I have ever seen. Instead, every single time a new subfolder is added, the sharer has to remember to go and find the parent folder and select "share all subfolders" again and again. This is a guarantee that team members will not have access to the folders they need access to. Thank YouFirefox browser extension uses lots of CPU
Hi. I'm testing out Zoho Vault for our company's password storage requirements. I've noticed that the Firefox plugin is quite CPU intensive. Having a number of tabs open and having the Vault plugin active uses significant amount of CPU. It seems the more tabs that are open, the more CPU the plugin continuously uses. I've tested this with FF 53 and FF 54 on Linux and also on FF on Mac. See the attached screenshot. The Chrome plugin doesn't seem to have this issue.Vault showing offline mode since Chrome update
Hi there, Since I updated Chrome this morning I can no longer use the Vault extension. When I click on it, it shows Offline mode. I type in my passphrase and it shows an error saying I need to login online first. I cannot see an option to do that, plus I use it online several times a day. I have logged on to vault.zoho.eu and that works fine. I have removed and re-added the extension from the chrome store and tried restarting but no luck. Thanks CraigOnline Vault new UI beta - Set Inactivity Timeout is not working
I go to Settings > Personalization. I changed the value from the default 15 Minutes to 1 Week, clicked on Save. Page shows a notification "Settings updated successfully". I go to another page, then come back to Settings > Personalization. Set Inactivity Timeout is again showing 15 Minutes. Please fix.Zoho Vault API: Create new Secrets
Hello, I attempt to Post Secrets to the vault, since the encrypted entries are almost impossible to decrypt, since there is no documentation on how to decrypt them. Like with the lack of documentation on how to descrypt, there are missing information regarding on how to create new secrets/post secrets. Source: https://www.zoho.com/vault/api/#create-a-new-secret When I try to send JSON Informationen as a POST-Request I only receive the error message: { "operation": { "result": { "error_code": "",Unable to Copy in Vault Extension
I was experiencing a long time issue where Zoho vault in Ulaa was unable to copy user names and passwords. The update from Ulaa Version 2.2.5 (Chromium Version 114.0.5735.199 (Official Build) (arm64)) to Version 2.5.5 (Chromium Version 117.0.5938.153Password Vault - Unable to access pre-existing accounts after activating Azure (Entra) SSO
We're having an issue converting to Azure (Entra) SSO with the password vault. We've noticed that after we enable the SSO settings, the user accounts created before SSO were enabled are no longer accessible. Is there a way to designate certain accountsAwaiting admin approval in vault
Hello. I am the admin but continue to receive this message when trying to share: Awaiting Admin Approval You can start sharing passwords after an admin logs in to Zoho Vault to approve your request. Please advise. RyanProblem with Vault API
Hi, I'm testing Zoho Vault and trying to do some operations with it's API, because, in the future, we will need to automate some operations, like chamber creation. I have registered a self client with "ZohoVault.secrets.ALL" and "ZohoVault.user.ALL"Evaluating but discovering bugs
I am currently evaluating Vault for my companay with between 10-20 users. This is my experience so far of the major issues: - importing a csv of passwords (about 2000) - fails with no helpful message, just that there is a "problem" - requested technical support about 4 days ago, no response - eventually managed to import by breaking the import into smaller chunks - but no indication that that was the issue - even had a problem requesting help because the "contact" field where I added my email, turned"Zoho Extension Reloaded Itself Too Frequently" - Suggested fix for this?
Hi, This is the first time I'm using Zoho's suite of solutions. I've only encountered this issue today and hasn't been a problem the past 2 weeks.Receive daily emails with exported password
I requested the password to be sent to me via email. I am happy to report that I received it. However, I receive it every day from that 1 request in email. This is a 1 time request for exporting passwords in vault, I should only receive 1 email.'Lock extension after..." non functionning
Hi ! I use Z. vault chrome extension. As I work all day on my computer, I set the "lock extension after..." to the max : 8 hours. But it locks after 5/10 minutes. What can I do to solve that ?? Thank's for your help Best JPMUser Management Issues - URGENT
Hello, I am trying to add a User to Vault...everyone in my organization currently uses CRM, however no one is displayed under "Members of your organization". I sent an email to one of my users to invite and it says that they are already registered as administrator under another organization (we should both be in the same organization). What do I do now? I do not want to lose any important information linked to our accounts? I have now purchased a subscription for Vault but I can't even use it properly.Browser extension action icon missing for some websites
When visiting some websites, the red Z icon for auto fill and login is missing. e.g. 1 - Browser extension doesn't recognise GST India tax filing portal. https://services.gst.gov.in/services/login I saved the password with name gst.gov.in and URL https://services.gst.gov.in/. e.g. 2 - Browser extension doesn't recognise GoDaddy login page. https://sso.godaddy.com/ I saved the password with name godaddy.com and URL https://mya.godaddy.com/. In Preferences > Settings, I have checked the box "RecognizeZoho Vault Extension Quit on Chrome
Several of our users can no longer access Zoho Vault's extension via Chrome. We've tried uninstalling Chrome, the extension and nothing is working. We continue to get this error: manifest is not valid jsonOutlook - no autofill button
In Chrome I've found with the Outlook website that the Zoho icon does not appear in the login field to conveniently click and login, instead I'm needing to right click and scroll down to the Zoho menu. I just felt to enquire about this if it's a bug.How to get 8 characters password systematically
We are moving our password list to Vault, and we have / need some requirements that I can't yet find in Vault. May be I missed something. Let me know: Our password are minimum 8 characters. However, as the screenshot below show, the generated password are quite different from the expectation. In this case 4 characters, but is can be from different length. We don't want to count each time the number of character. How can we get an 8 characters password each time ? Also on the screenshot you can seeChrome Browser Extension Flakey
It seems like there was recently an update to the Chrome browser extension for Vault in the last week or so. Now, the extension seems to either deactivate or need an update once or twice a day. It also seems to be exhibiting a behavior that was a problemChrome Extension freezing up
I have my Chrome browser extension updated to the new version. I am unable to type in my master password because it freezes up after a few characters. I tried uninstalling and reinstalling the extension. Any ideas?Can't open vault in Chrome extension
I'm using the Vault extension (v1.84) for Chrome (89.0.4389.90) on a MacBook (OS is Big Sur) and I'm unable to open the vault. I need to enter my master password but when I click in the field the keyboard doesn't respond. As soon as I click into anotherI'm getting a non-stop glitch on the Chrome Extension
I wonder if anyone else is experiencing a glitch on the Chrome extension. I am trying to log in and when I click on the app extension on Chrome (even after resetting my browser and clearning my cache) I just get a glitch and it won't display the log inZoho Vault Icon missing on Opera
Hi, just realised that on my installation of Opera (Version:90.0.4480.54 / Windows 10) the Zoho fill icon icon that appears on the right in text boxes is not visible. I can still click it as I know where to find it, juts not visible. Anyone else noticedZoho Vault does not fill password for United Network News app on Android
I am switching from Dashlane to Zoho Vault and have recently been testing it on my Android smartphone. I noticed that Zoho Vault does not fill in the username and password for an app that I use the most which is United Network News: https://play.google.com/store/apps/details?id=com.smartboxtv.nunchee.android.unitednetworkReminder to use european centre when already in Europe.
Looking at the screenshot, I'm reminded I can change from the .eu to to the european centre even when I'm already there... What is the purpose of this message for european customer accessing the european server ? Am I missing something ? RegardsVAULT
Somehow I have lost the VAULT extension in GOOGLE CHROME. Tried following the directions to readd, but I get an error that THIS SITE CANNOT BE REACHED. Not sure where the issue may be be.Extension to log in using the european centre
Hi, Following my previous post, from the website I'm reminded I can (should?) log to the european centre (think GDPR), which is good. However.... The browser extension doesn't allow this... It should. I still need to double login : once on the .eu site for the websites... once on the .com account for the extension! On a Data Protection side, if my login for the extension is located in .com (USA), and my vault is in Europe, how does this all work? ThanksNext Page
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Free webinar: Best practices for deploying and using Zoho Vault
Hi everyone! Password management shouldn't be a headache, especially for admins and users at organizations that manage thousands of passwords. But without the right tools, it can quickly become a nightmare of weak passwords and risky practices. That'sFree webinar: Cybersecurity Awareness Month tips: How to stay prepared
With the majority of the world now operating remotely, people have increasingly embraced the new comforts of online life. From shopping for essentials to conducting business operations, anything is now possible from the relative safety of one's home. As we witness a surge in the use of online applications, there is no better time than now to talk about cybersecurity. To bring greater awareness to rising cybersecurity threats, the U.S. Department of Homeland Security and the National Cyber SecurityZoho Vault - Webinars 2023 - Video Recordings and Slide Decks
Hello, We wanted to offer a consolidated list of Zoho Vault webinar resources from 2023. Therefore, we're putting together a list that includes links to our webinar recordings and slide decks for easy access. Webinar Video recording Slide deck GettingFree webinar: Why a password manager is a “must-have” for everyone in 2024
In the past decade, we've witnessed numerous cybersecurity breaches globally, with a significant portion resulting from the "it won't happen to me" mindset. Shockingly, in 2023, 86% of breaches involved weak and stolen passwords. Password hygiene is crucialUnlock your Zoho Vault with OneAuth, Windows Hello, TouchID, YubiKey, and many more!
Hello everyone, We are thrilled to introduce one of the most highly requested features – the ability to unlock your Zoho Vault using various authenticators. The primary purpose of a password manager is to remember just one master password and securely
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How do I add a password to zoho vault folder
Hello, I would like to see if it is possible to password protect a particular folder in zoho vault to add an extra layer of security. Regards, GirishUnable to remove AD integration in Zoho Online Password Manager
When trying to delete the AD integration that is configured I get the error messes "Unable to process your request, Try later".Zoho Vault API: Create Secret ERROR 500
We are unable to create new secret with api as defined on documentation: https://www.zoho.com/vault/api/#create-a-new-secret The response is always: Sorry, we are unable to process your request. Please try again The json is: { "secretname": "Sample 1",
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iOS 12 update: Introducing autofill passwords and Siri Shortcuts in Zoho Vault
With this iOS 12 release, Zoho Vault users can now autofill usernames and passwords on Safari and other third-party apps. Users can enjoy a seamless login experience to their everyday apps without compromising security and also access passwords stored in Zoho vault with Siri Shortcuts by adding personalized phrases. How to enable autofill password on your iOS device? First, you need to update your device to iOS 12. Apple recommends you to take a backup before you update your device to the latest
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