How do I change my account password while signed in? | FAQ - Zoho Accounts

How do I change my account password while signed in?

If you have already signed in to your Zoho account:
  1. Click Security, then click Password.
  2. Click Change Password.
  3. Enter your current password and a new password.
  4. Re-enter your new password, then click Change Password.
If you haven't signed in to your Zoho account, you can reset your password using your recovery email address or mobile number.
If you can't access your recovery email address or mobile number:
  1. Contact if you're a personal user or an organization admin.
  2. Contact your admin if you're an organization user.

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now

            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION

                        Still can't find what you're looking for?

                        Write to us:



                              You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.

                                  Manage your brands on social media

                                    Zoho Desk Resources

                                    • Desk Community Learning Series

                                    • Digest

                                    • Functions

                                    • Meetups

                                    • Kbase

                                    • Resources

                                    • Glossary

                                    • Desk Marketplace

                                    • MVP Corner

                                    • Word of the Day

                                      Zoho Marketing Automation

                                        Zoho Sheet Resources


                                            Zoho Forms Resources

                                              Secure your business
                                              communication with Zoho Mail

                                              Mail on the move with
                                              Zoho Mail mobile application

                                                Stay on top of your schedule
                                                at all times

                                                Carry your calendar with you
                                                Anytime, anywhere

                                                      Zoho Sign Resources

                                                        Sign, Paperless!

                                                        Sign and send business documents on the go!

                                                        Get Started Now

                                                                Zoho TeamInbox Resources

                                                                        Zoho DataPrep Resources

                                                                          Zoho DataPrep Demo

                                                                          Get a personalized demo or POC

                                                                          REGISTER NOW

                                                                            Design. Discuss. Deliver.

                                                                            Create visually engaging stories with Zoho Show.

                                                                            Get Started Now

                                                                                                • Related Articles

                                                                                                • How to reset password

                                                                                                  Note If you still remember your password and only wants to change it, follow the instructions to change password. This article explains the steps to reset a forgotten password. Prerequisites Access to a recovery email address or mobile number ...
                                                                                                • Adding recovery options for your account

                                                                                                  There are some situations where you might get locked out of your account, such as below: You forgot your account password Someone else gained access to your account maliciously and changed the password. In these situations, you will be able to reset ...
                                                                                                • Why do I get an email alert stating "New sign-in to your Zoho account"?

                                                                                                  If your Zoho account is signed in on a new device, a new browser, or a new location, you will be sent an email to alert you of the sign-in activity. The alert email will contain the following details: The date and time when your account was signed-in ...
                                                                                                • This email address already exists in another Zoho account

                                                                                                  What happened? You will get error messages like "email address already exists" if your email address is already linked with another Zoho account. This means you or someone might have created a Zoho account with this email address or added it as a ...
                                                                                                • Contact organization administrator to disable MFA/reset password

                                                                                                  You might be unable to sign in to your account due to one of the following reasons. Unable to complete multi-factor authentication (MFA) and have no recovery options configured Forgot password and unable to reset it In such a case, you can contact ...
                                                                                                Wherever you are is as good as
                                                                                                your workplace



                                                                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.


                                                                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.


                                                                                                  Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.

                                                                                                  CRM Tips

                                                                                                  Make the most of Zoho CRM with these useful tips.

                                                                                                    Zoho Show Resources