Sign-in
Why am I being asked for additional verification during sign-in?
Note: This additional verification won't be asked every time and is not the same as multi-factor authentication (MFA). We will ask you to verify only when we detect the sign-in attempt to be unusual. Read below to learn more. Most users use only a ...
What is federated sign-in?
Federated Sign-in allows you to access your Zoho account using third-party services. Via federated sign-in, you can: Use a third-party service to create your Zoho acount Use a third-party service as the only mode to sign in to your account (which ...
What is the session validity for my Zoho account?
By default, if you sign in to your Zoho account, you can access your account without signing in again for the next 30 days, even if you quit the browser. We won't ask you to sign in to your Zoho account unless you manually sign out. Based on your ...
What is meant by concurrent session limit?
By default, Zoho Accounts supports a maximum of 50 concurrent sessions for an account to prevent multiple users from using the same Zoho account. If you have exceeded the maximum concurrent session limit, you won't be able to access your Zoho account ...
What is the restrict sign-in option?
Restrict sign-in is an option you can enable in OneAuth which lets you block any further sign-in attempts to your Zoho account. Once enabled, you will not be able to sign in to your account unless you disable this option. To enable/disable restrict ...
What is meant by maximum sign-in attempts?
If you attempt to sign in to a Zoho account with the wrong credentials more than 10 times (i.e., 10 unsuccessful sign-in attempts), your browser will be temporarily blocked from further attempts. You can sign in to your account after some time. You ...
What is meant by daily sign-in limit?
To restrict multiple users using the same Zoho account, there is a limit to the number of times you can sign in to your account, which is 20 times per day (time is based on your account's datacenter timing). If you receive an error message stating ...

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