Manage multiple Zoho accounts in OneAuth
Zoho OneAuth allows you to sign in to multiple accounts and manage multi-factor authentication (MFA) for each account. You can add, switch between different accounts, and remove accounts.
Each account is managed independently and has its own passphrase, backup verification codes, and Authenticator data. To manage these, switch to the required account.
Multiple account sign-in is not supported on Windows OneAuth.
To add another account
- Open the OneAuth app.
Go to Settings, then tap Manage Accounts
If only one account is signed in, you'll see Add Account instead.
- Tap Sign in to another account.
- Enter your account credentials to sign in.
To switch between accounts
- Open the OneAuth app.
- Go to Settings, then tap Manage Accounts.
- Tap the account you want to switch to.
To remove an account
Make sure your 2FA accounts in the
Authenticator tab are backed up and synced to the Zoho Cloud. A passphrase is required to back up and restore your 2FA accounts. Refer to
Manage passphrase.
- Open the OneAuth app.
- Go to Settings, then tap Manage Accounts.
- Tap Remove Accounts in the top-right corner.
- Tap the
icon next to the account.
- If you're removing accounts from your primary device:
- Toggle off MFA for the account.
- Tap Sign out.
This will also disable MFA for this account on other devices.- If you're removing accounts from your secondary device:
- Tap OK to confirm.
For organization users, if MFA is enforced for your account by your organization, contact your administrator to disable it.
For Quick access
Tap the
icon in the MFA tab near your profile section to:
- Add accounts
- Switch between accounts
- Remove accounts