How to integrate Mercado Pago with Zoho Backstage

Mercado Pago

Mercado Pago is an online payments platform that allows businesses to simply payments and ensure fast and secure processing of transactions. Integrate it with your Zoho Backstage account to ensure easy and reliable processing of online payments for tickets sold through your event microsite.
 
Zoho Backstage doesn't charge you any commission for ticket sales but you might have to pay Mercado Pago a transaction fee. Contact their team to know how they handle transaction and processing fees.
 
Backstage supports the following payment methods with Mercado Pago: credit card, ticket, ATM, and debit card. You can only use the Mercado Pago integration if your payout country in Zoho Backstage is one of the following ones: 
  1. Uruguay
  2. Mexico
  3. Colombia
  4. Argentina
  5. Chile
  6. Brazil
  7. Peru
Note: 
  1. Before adding a payment gateway for your portal, ensure that you've set a payment mode and selected your payout country. You can do this on either a portal level or an event level. 
  2. If you're setting up your payment gateway for the first time, you will be asked to select it when choosing your payment mode. Select Mercado Pago from the list of payment gateways in the Add payment gateway panel and enter your credentials to proceed with the integration.

Configure Mercado Pago for your portal

Link your Mercado Pago account to Backstage to receive payments from tickets sold through your event microsites. Sign up for an account now if you don't have one already.

You can integrate your Mercado Pago account with Backstage using your Mercado Pago email address and password. 



  1. Go to Portal Settings > Payment > Payment Setup tab, from the Portals Page. 
  2. Click the Add Payment Gateway link in the Payment Gateways section. The Add Payment Gateway panel will appear.
  3. Select Mercado Pago.
  4. Click Done. You will be redirected to Mercado Pago's sign-in page. 
  5. Sign in to your Mercado Pago account using your email address and password.
  6. Provide permission for Zoho Backstage to access your Mercado Pago account. You will be redirected to the Mercado Pago panel in Backstage.
    Note: You only have to provide this permission once for your Mercado Pago account.
  7. Select your preferred payment methods for transactions from the Payment Options section.
  8. Click Done.
Note:
  1. Mercado Pago doesn't support refunds in Backstage.
  2. Your Mercado Pago account details can't be edited once they are added.

Other things you can do:
  1. Remove a payment gateway
  2. Select a payment gateway for your event
The Mercado Pago integration is a paid feature enabled based on your subscription plan.