How to integrate PayTabs with Zoho Backstage

PayTabs

PayTabs is a payment solution that enables individuals and businesses to make and manage online payments. Integrate PayTabs with your Backstage portal to process payments for ticket purchases and tackle refunds whenever needed. Backstage doesn't charge you for ticket sales, but you'll have to pay PayTabs a transaction fee. Learn more about PayTab's transaction fees.
 
PayTabs supports payments through credit card. You can use the PayTabs integration if your payout country in Zoho Backstage is one of the following:
  1. UAE
  2. Saudi Arabia
  3. Kuwait
  4. Oman
  5. Bahrain

Note: Before adding a payment gateway for your portal, ensure that you've set a payment mode and selected your payout country. You can do this either for your entire portal or for a specific event.

If you're setting up your payment gateway for the first time, you will be asked to select it when choosing your payment mode. Select PayTabs from the list of payment gateways in the Add payment gateway panel and enter your credentials to proceed with the integration.

Configure PayTabs for the portal

Connect your PayTabs account to Backstage to receive payments for tickets purchases made through your event microsite. Sign up for an account now if you don't have one already.

You will need the following credentials and details related to your PayTabs account to integrate it with Zoho Backstage.
  1. Merchant email address
  2. Merchant ID
  3. Site URL
  4. Secret key
 



  1. Go to Portal Settings > Payment > Payment Setup tab, from the Portal Page. 
  2. Click the Add payment gateway link in the Payment Gateways section. The Add payment gateway panel will appear.
  3. Select the PayTabs option.
  4. Click Done. The PayTabs panel will appear.
  5. Enter the following details from your PayTabs account:
    1. Merchant email address
    2. Merchant ID
    3. Site URL
    4. Secret key
  6. Click Done.

Note: When using PayTabs, ensure that the following fields in the ticket registration form are retained as mandatory fields:
  1. Phone number
  2. Billing Address (country, address, city, state, zip code)

Other things you can do:

  1. Edit a payment gateway
  2. Remove a payment gateway
  3. Setting up payment gateways for your event

The PayTabs integration is a paid feature enabled based on your subscription plan.