Generate an App-specific Password

Generate an App-specific Password

What is TFA (Two factor Authentication)?

TFA adds a layer of security for your email account as your email and password is not enough for you to login. An unique code will be sent to the registered mobile number and you will be granted access upon submitting the verification code.
If you have two-factor authentication enabled for your email account, then you must generate the app-specific password for configuring your email with Bigin and not your regular password.

To generate app specific password for Zoho Mail

  1. Sign in to your Zoho account.
  2. Go to Security > App Passwords.
  3. Click Generate New Password.

  4. In the Application-Specific Passwords pop-up, enter the App Name and click Generate.

  5. Copy the Application-Specific Password
    The password will not be displayed again.

  6. You may Delete any password, if you no longer use the app or to remove access to the application.


The device/app name that you enter, is for your reference only. It is not to be considered as the Username.

To generate app specific password for Gmail

  1. Login to your Gmail account. 
  2. Go to
  3. Click Security > App Password.

  4. Select 'Other (Custom Name)' option from 'Select App' drop down and then enter 'Bigin' as the app name and click Generate
    The app password is displayed.

  5. Copy and paste this password into the Password text box for configuration in Bigin.
  6. Click the Delete button to revoke access to the app.

To generate app specific password for Office 365

If you wish to configure your Office 365 account in Bigin, and you have the Multi-factor authentication service enabled for it, follow the instructions below to generate the app-specific password for your Office 365 account.
To generate app-specific password for Office 365
  1. Sign in to your Office 365 account.
  2. Go to Settings > Additional security verification.
  3. Click the sub-section as shown in the image below.

  4. Click the app passwords option.
  5. In the Create app password popup, enter id for the password.
    This is for you to remember why you created it.

  6. Click Next.
  7. Your app password is displayed.

    Copy and paste the unique app-specific password generated into the Password text box for IMAP configuration in Bigin.

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