Troubleshooting tips for integrating Gmail account via IMAP
- Make sure the password that you have entered is correct.
- If you have enabled two-factor authentication in Gmail, generate an app specific password and enter it while configuring your Gmail account in Bigin. Read More: Generate App Specific password for Gmail
- Check if you have received an email stating that the Sign-in attempt was blocked. If so, Click Check Activity, verify the information and click Yes, it was me.
- Check if IMAP access is enabled in your Gmail account settings.
- To enable
- Click the Gear icon > Settings in your Gmail account.
- Click the Forwarding and POP/IMAP tab.
- In the IMAP Access section, click Enable IMAP.
- Click Save Changes.
- Check if you have enabled the Less secure app access.
- To enable
- Go to https://myaccount.google.com/lesssecureapps.
Alternatively, you can also go to Security > Less secure app access from your google account. - Toggle On the Allow less secure apps option.
Once turned On, you may have received a security email. - Open the email and click Check Activity.
- Verify the information and click Yes, it was me.
For G-suite users, sign in using an administrator account.
Go to Security > Less secure apps > Allow users to manage their access to less secure apps. - If the above steps didn't work, go to https://www.google.com/accounts/DisplayUnlockCaptcha and click Continue.
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