How do I resolve the errors that I get during Microsoft 365/MS Outlook integration with Bigin?
Error: Unable to get SMTP email
- Log in to Microsoft 365 admin center and go to Users > Active Users.
- Select the user whose email ID is used to integrate with Bigin, click Mail in the side pane that pops out.
- Click Manage Email Apps in the Email apps section.
- Select Authenticated SMTP setting if it is not already selected.
If the option is already selected, unselect and select again. - Click Save Changes.
For more information about this error, click here.
Error: User is authenticated but not connected
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