Set up email account - Real Estate Use Case | Online Help - Bigin by Zoho CRM

Set up your email

Bigin lets you send emails to your customers from your Bigin account even with configuring your email account in Bigin. But, without configuring your email account you cannot view the email interaction you have with your customers inside your Bigin account.

By configuring your email account in Bigin,

  • You can view emails from your customers and respond to emails from your Bigin account.

  • The email interactions will be available in the related list of the record in contact/companies module.

  • You can sync your emails across various devices. 

To configure your email,

  1. Go to Settings > Email.
    Choose one from the popular email services.

  2. For Gmail, Microsoft 365 and Outlook Mail services, sign in to the respective email account directly from Bigin.

  3. For Zoho Mail and Other Mail, enter  Username, Email Address, Password and click Continue. Some Email services require an app-specific password to configure in Bigin. To learn more about app-specific passwords, read Generate App Specific Passwords.

  4. Click Server Details to view the Incoming and Outgoing server details.
    This is automatically filled up for you. If you are configuring IMAP for 'Other mail' you must enter the server details manually.

  5. Choose Email Sharing Permissions.
    You can choose from:
    Private - Conversation with your customers will be visible only to you.
    Public – Any user in your organization's Bigin account can view the conversation.

  6. Click Save.

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now

            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION

                        Still can't find what you're looking for?

                        Write to us:



                          Manage your brands on social media

                              Zoho Marketing Automation

                                Zoho Sheet Resources


                                    Zoho Forms Resources

                                      Secure your business
                                      communication with Zoho Mail

                                      Mail on the move with
                                      Zoho Mail mobile application

                                        Stay on top of your schedule
                                        at all times

                                        Carry your calendar with you
                                        Anytime, anywhere

                                              Zoho Sign Resources

                                                Sign, Paperless!

                                                Sign and send business documents on the go!

                                                Get Started Now

                                                        Zoho TeamInbox Resources

                                                                Zoho DataPrep Resources

                                                                  Zoho DataPrep Demo

                                                                  Get a personalized demo or POC

                                                                  REGISTER NOW

                                                                    Design. Discuss. Deliver.

                                                                    Create visually engaging stories with Zoho Show.

                                                                    Get Started Now

                                                                                          • Related Articles

                                                                                          • Set up your account

                                                                                            We are going add some basic information about Jolene, the real estate broker and her company Zylker Homes. Since Jolene signed up for the account, she is now the super admin of this Bigin account. Only super admin and users with administrator profile ...
                                                                                          • Introduction

                                                                                            Zylker Homes is a real estate agency that offers a variety of services including property acquisition, sales, and rentals for various types of properties, from houses and apartments to commercial spaces. They are currently searching for a CRM ...
                                                                                          • Create team pipelines to manage customer facing operations

                                                                                            With Team Pipelines in Bigin, you can efficiently handle multiple customer-facing operations or business processes from a single account. For instance, Zylker Homes can utilize Team Pipelines to manage their sales, rentals, and marketing operations ...
                                                                                          • Create email templates

                                                                                            Email templates in Bigin can help you save time and maintain consistency in communication. With a standard format in place, you can use the email templates repeatedly for various situations or campaigns. This can be helpful for a real estate agency ...
                                                                                          • How do I configure IMAP in Bigin?

                                                                                            While Bigin allows you to send emails even if you haven't configured your email account, you will not be able to view incoming or sent emails without configuring your email account in Bigin. If you configure your IMAP account, you can send emails, ...
                                                                                          Wherever you are is as good as
                                                                                          your workplace



                                                                                            Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.


                                                                                            Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.


                                                                                            Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.

                                                                                            CRM Tips

                                                                                            Make the most of Zoho CRM with these useful tips.

                                                                                              Zoho Show Resources