Stripe Payments

Stripe Payments

Super Admins and Admins can enable payments via Stripe. Managers & Staff will not have access to this information.

Zoho Bookings facilitates service enablers or service providers to collect payments through Stripe.
Info: This integration requires an account with Stripe. Also, make sure that Stripe services are available in your region.

Payments through Stripe can be set up by following the steps below:

  1. Configure Payment Gateway
  2. Collect Payments on Bookings

I. Configure Payment Gateway

Note: We have used the currency as US Dollars (USD) for the illustration.
  1. Click Integration on the top right of the menu panel, then click Payments on the left side panel. You will find stripe listed under the Connections Available section.



  2. Hover over stripe and click Configure.



    Note: Make sure that your location is in Stripe's supported list of countries. The currency that you have set for your account under General --> Basic Information should be the same as that of your Stripe account.

  3. A pop-up shows up. Fill in the required details and click Setup.
    Note: Changing your currency here will also change your existing currency preferences under general settings. Make sure that that the currency that you have set for your account under Basic Information is the same as that of your Stripe account.

     
  4. You will be directed to login to your Stripe account. Click Sign in on the top right corner
Note: Please enable pop-ups to allow authenticating your Stripe account.


     5. Type your credentials and click Continue to sign in to your account.



      6. Stripe is now enabled as a payment provider.
Note: In order to receive payments, Online Payments must be enabled.

Note: At any give point in time, only one of the available payment gateways (listed above) can be configured. If a new payment gateway is set up while another is already active, the old one would be disabled.
      7. Click the Online Payments toggle button and change the status to "Enabled".
 

II. Collect Payments on Bookings

Info: A price is assigned to a Service, in order to collect payments when an appointment is booked.
  1. Customer initiates an appointment from the booking page, selects Pay Now and clicks Confirm.
    Note: Choose a suitable Payment Type for your business needs against the corresponding Services under the Service Information tab. The available options are "Full Payment", "Deposit" and "Optional". The below page is when Payment Type is "Optional".



  2. The customer is directed to checkout for the required amount ($ 100 in this case). Customer fills in the payment information and clicks Pay.
    Note: The currency is automatically picked up from Basic Information under the General tab.


  3. The customer will be redirected to the Booking Summary Page, post payment. The status of the appointment is marked "Confirmed", on successful payment.



  4. The Appointment Summary in the account also reflects the same details.

     

Plans supporting this feature

Sign-up date
Applicable Plans
Sign-ups on or after 10th July, 2020
 Premium
Sign-ups before 10th July, 2020
 Basic/Premium

Note: Changes in pricing will affect the ability to configure payments for new users starting out on or after July 10, 2020, based on the subscription plan that they hold with Zoho Bookings.