Why am I not allowed to send emails to contacts not opted-in yet?

Zoho Campaigns sends all emails from our own server. Sending emails to contacts not opted-in yet can cause deliverability issues, affect our server reputation, and violate our terms of use.

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Related Articles
How do contacts get skipped in your workflow components?
You successfully set up a workflow from scratch, then activated it. Unfortunately, some of your contacts have not been added to it. This may have you pondering over why and how this could have happened. This guide will take you through the most ...
Should I send emails only to double opt-in contacts?
Yes. It’s always recommended to send emails only to contacts who have opted in to receive emails from you to avoid deliverability issues such as spam complaints or abuse.
Why am I not able to send emails on the free plan?
For the new forever free plan, the number of contacts must be within 2000 to send emails. If you have contacts more than 2000, then you will need to delete some contacts or move to a paid plan to send emails.
Can I send the same email recurrently to the same list of contacts using conditional workflows?
No you can't. In conditional workflows, you can send emails only once to your contacts in the selected mailing list, so the same contact will not receive the same email twice. However you can use the cyclic autoresponder as a workaround to send the ...
Can I send cold emails?
No. In Zoho Campaigns, you can only send campaigns to contacts who have opted in to receive emails from you and it is also recommended that you don't send cold emails in general. Zoho Campaigns sends all emails from our own server. Cold emailing ...