Why is your campaign placed on hold due to an invalid domain?

We do not allow campaigns sent from invalid sender domains. Invalid domains either do not exist or lack proper business information on their website. This can cause deliverability issues, such as spam markings and abuse complaints.

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Related Articles
Why is my campaign placed on hold?
When your campaign is moved to manual review, our team may place it on hold if they need more details to proceed with the review. Typically, campaigns are placed on hold when the content doesn’t align with our terms of use, or if your sender domain ...
What should I do when my campaign is placed on hold due to a double footer?
We do not allow double footers because they confuse recipients and look unprofessional. If your campaign is placed on hold due to a double footer, we request you to remove the extra footer and retain only one. This will help improve deliverability.
Why my email campaign is put on hold?
Every email goes through a review process where our moderator reviews it and ensures that your email meets our industry standards. Often, the emails are approved without any further questions from our end. However, if we need more information from ...
Why is my campaign placed on hold due to frequent campaigns?
We discourage ﬂooding recipients' mailboxes with marketing emails. This can lead to deliverability issues such as spam markings and abuse complaints. That is why your campaign could be on hold. Sending marketing emails too frequently can lead to ...
What does “invalid domain” mean?
Invalid domains refer to those that do not actually exist or lack a proper website with business information.