How is cart abandonment trigger configured? How much time must pass before it is triggered in the abandoned cart automation?

If a customer added a product to their cart and left it idle for one hour without any action, it'll trigger the abandonment cart workflow and the abandoned cart mail will be sent to that customer.

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Using Zoho Campaigns' automated abandoned cart recovery, win back customers who have abandoned their shopping cart in your store after adding items to it. Send targeted reminder emails about the items in their cart, that eventually persuades them to ...
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