Email addresses that start with admin@, all@, and billing@ are called role/group addresses. They’re created to share a mailbox with a group of people. Usually, these email addresses will not be used to receive marketing emails.

 

If you send emails to a role/group address, among the group's members, one or two may be interested in reading them, but those who are uninterested may mark your emails as spam or unsubscribe. This will affect your sender domain's reputation and our IPs reputation.

 

At Zoho Campaigns, we do not allow our customers to import or send emails to role/group addresses.

 

Click here to learn more about role/group email addresses.