Zoho Campaigns plugin for WordPress
1. What can I do if my plugin is not functioning?
If you are using many plugins, some conflicts may arise between them and cause the WordPress plugin to stop working. If this occurs, we need to set up a debug log to identify which plugin is causing the conflict.
To set up a debug log:
- Go to the file manager of your web hosting service.
- Make a backup of the wp-config file. Open the wp-config, and add these lines:
define('WP_DEBUG', true);
define('WP_DEBUG_LOG', true); - Go to the Campaigns plugin and repeat the operations until the point where the conflict originated or simply refresh the page that is not working.
- Navigate to the content folder and open the debug log file. Send the debug log to our support team so we can resolve the conflict.
- Later, restore the wp-config file with the back up.
Setting up the debug log is a one-time process. The same file can be used if any further conflict arises.
2. How can I make modifications to an associated sign-up form in the Zoho Campaigns plugin?
To modify an associated signup form:
- Select Forms under Zoho Campaigns Plugin.
- Click the Edit link beside the corresponding sign-up form.
- Choose the updated form and click Proceed.
- Click Save Changes.
3. What can I do if my short code doesn't work?
Some editor plugins replace special characters as follows:
- '[' will be replaced with '['
- ']' will be replaced with']'
This might be one of the reasons your code isn't working.
To avoid this, make sure to choose the Raw HTML option as your editor format. If that option isn't available, use a HTML editor to embed short code.
4. How do I add a Zoho Campaigns plugin in WordPress?
To add a Zoho Campaigns plugin in WordPress:
- Log in to your WordPress account.
- In your WordPress admin panel, open Plugins and select Add New.
- Search for Zoho Campaigns plugin for WordPress.
- Click Install Now to activate the plugin.
- Navigate to the Installed Plugins section and click Activate.
5. How do I associate my Zoho Campaigns account with the Wordpress plugin?
Connect WordPress with your Zoho Campaigns account, import your signup forms from Campaigns and embed them in your webpages and grow your contact lists substantially.
Notes:
- API key is no longer supported in the new version and has been upgraded to OAuth 2.0.
- Forms created in the previous version of the plugin will no longer be supported.
- You can only fetch signup forms from Zoho Campaigns.
- Short codes of signup forms created in the previous version will be active but they cannot be edited or viewed from the new version.
Install Zoho Campaigns plugin for WordPress
- In your WordPress admin panel, go to Plugins and click Add New.
- Search for the Zoho Campaigns plugin in WordPress.
- Click the Install Now button to activate the plugin.
- Navigate to Installed Plugins and click Activate.
Embed signup forms
Prerequisite: The signup form that you want to create must be associated with a public mailing list in Zoho Campaigns.
To embed a signup form:
- In the WordPress admin panel, go to Signup forms.
- In the signup form repository page, select a form.
- Click Click to generate to generate the signup form's short code.
- Once you generate the short code, the signup form will be active and can be made visible in of your web pages.
- You can choose to show or hide a signup form using the toggle corresponding to it.
- Copy the short code( e.g. `[zcwp id = 3]`) and add it in your webpages or blog posts.
6. What should I do if the integration is not working?
API keys are not applicable in the new integration setup. If your integration is not working, please disconnect and reintegrate again.
Your API key might not be working. Contact our support team so they can regenerate your API key. Then update your plugin with the new API key.
7. How many forms can I have for a mailing list?
You can have two sign-up forms for a mailing list: one local form, which you create within the plugin, and one Zoho Campaigns form. A mailing list can have no more than two sign-up forms.