How do I move unsubscribed contacts to all contacts?
This is applicable for users who have migrated to the new
Topics
version
To reactivate unsubscribed contacts:
-
From the Navigation
toolbar, choose
Contacts
and select
All Contacts.
-
Select the drop down at the top-left and choose Unsubscribed Contacts view.
- In the "Filter by" drop down, choose Users to filter contacts that were moved to this list by the users.You cannot use this option if the contacts have unsubscribed from their end. In that case, ask them to resubscribe or signup again using the relevant signup form to reactivate them.
-
Click Apply.
-
This will list down the contacts moved to Unsubscribed Contacts list by different users.
-
Select the email addresses that you wish to move back to your mailing lists using the checkboxes present to left of each email address.
-
Click on
Change Subscription Type
button.
-
Select
Marketing in Subscription type drop down.
-
Click Change.
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