How do I move unsubscribed contacts to all contacts?

How do I move unsubscribed contacts to all contacts?

This is applicable for users who have migrated to the new Topics version

To reactivate unsubscribed contacts:
  1. From the Navigation  toolbar, choose Contacts and select All Contacts.
  2. Select the drop down at the top-left and choose Unsubscribed Contacts view.

    unsubscribed contacts

  3. In the "Filter by" drop down, choose Users to filter contacts that were moved to this list by the users.


    You cannot use this option if the contacts have unsubscribed from their end. In that case, ask them to resubscribe or signup again using the relevant signup form to reactivate them.
  4. Click Apply.



  5. This will list down the contacts moved to Unsubscribed Contacts list by different users.
  6. Select the email addresses that you wish to move back to your mailing lists using the checkboxes present to left of each email address.



  7. Click on Change Subscription Type button.



  8. Select Marketing in Subscription type drop down.
  9. Click Change.