Why are you unable to view the open and click rates for your plain text campaign?

Open rates are tracked using a hidden one-pixel image in HTML emails, so they can't be measured for plain text campaigns; to track opens, we suggest using the HTML editor or our pre-designed templates.

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Related Articles
Plain-text Campaign
These are simple emails without images or logos. The purpose is to send the message without losing any content. It has been found that plain text version shows a high degree of email deliverability. How to monitor plain-text campaigns? You can track ...
Can link click activity be tracked for plain text campaigns?
For plain text campaigns, link click activity can only be tracked if track plain text URL is enabled. Therefore, when you create a plain text campaign and if you want to tract the link click activity for that email, make sure to enable the track ...
Can opens be tracked for plain text campaigns?
For plain text email campaigns, a link click activity is considered as an open response. Therefore, opens will be tracked only if the links in the email campaign are clicked.
Can I create a plain-text version of my email?
Yes, you can create plan-text versions of email campaigns using Zoho Campaigns. To do so: From the Navigation toolbar, click Campaigns, and then Email Campaigns. Click Create Campaign on the top-right and select Regular email. Add a campaign name to ...
How are open rates measured?
The open rate is tracked with the help of a hidden one-pixel image placed in the body of the email message. When an email recipient opens the email and when the one pixel image is downloaded, an "open" is recorded in your Campaigns database. When the ...