We have recently updated Topics in Zoho Campaigns. Please click here for the updated help document.

1. It should be in either Excel or CSV format. Text files are not supported.
   
2. It should have an email address field.
   

Learn more about how to integrate your Dropbox and Zoho Campaigns.

Import Contacts

1. From the Navigation toolbar, choose Contacts and then All Contacts. 
   
2. Click on Import button and click Select File.
   
   
3. Hover over Dropbox and click.
   
   
4. Choose a mailing list and the file from which you need to import contacts. 
5. Fields from file are pre-mapped with Campaign fields. You can change a mapped Campaign field by clicking on the Campaign Fields drop down.
   
6. Click Save.
    

Import Process

File import process takes place in five steps,

1. File read - Selected file is scanned before commencing import.
   
2. Invalid Patterns - Contact detail without an email address or with an invalid email address ( For example, "johndoe.yahoo.com", "julia@gnail.com", "darren@outlookcom") are ignored.
   
3. Unsupported emails - Group email addresses(hr@zylker.com, admin@zylker.com) are ignored.
   
4. File Duplicates - Already imported contacts are ignored to avoid duplication.
   
5. New & Duplicates - New contacts' details are imported into the mailing list.
   

Import Result

Upon importing the file, Import Result is generated which displays the detailed report of the import. You can view file name, import status and, the number of newly added, re-added, duplicate and ignored contacts. You can click on the Import History link to view previous import details.