1. It should be in either .xls or .csv format. Text files are not supported.
   
2. It should have an email address field.
   

Learn more about how to integrate your OneDrive and Zoho Campaigns.

Import Contacts

1. From the Navigation toolbar, choose Contacts and then All Contacts. 
   
2. Click on Import button and click Select File.
   
   
3. Click OneDrive and select the necessary file and click Import.
   
   
4. Add Subscription Type. 
   
5. Associate your contacts with necessary topics. This step is applicable only if you have configured other topics in addition to the default topic (Marketing). If you associate topics, you have to select the lawful basis of communication.
6. Choose a mailing list and the file from which you need to import contacts. 
   
7. Fields from file are pre-mapped with Campaign fields. You can change a mapped Campaign field by clicking on the Campaign Fields drop down.
   
8. Click Save.
    

Import Process

1. File read - Selected file is scanned before commencing import.
   
2. Invalid Patterns - Contact detail without an email address or with an invalid email address ( For example, "johndoe.yahoo.com", "julia@gnail.com", "darren@outlookcom") are ignored.
   
3. Unsupported emails - Group email addresses(hr@zylker.com, admin@zylker.com) are ignored.
   
4. File Duplicates - Already imported contacts are ignored to avoid duplication.
   
5. New & Duplicates - New contacts' details are imported into the mailing list.
   

 Import Result