Disabling a member's Account

Disabling a member's Account

Overview

If a member has left your organization, you can disable their account to prevent them from accessing the Network. The posts, comments, and integrations made by the person before disabling will still be available.
Disabling a Member's account is different from deleting the account of an External User or Guest. For more details, view this document. 

Who can disable a member account? 

Only the Network Admins can disable a member's account. 

How to disable a member account?

  1. Click the gear icon  from the menu in the right. 
  2. From the dropdown, select Settings. 
           
  1. In the settings page, click Members under Users & Profiles.
           
  1. From the list of users, click the ellipsis (...) found at the right end of the member's name whose account you'd like to disable.
  2. From the dropdown, select Disable.
           

What happens once a member's account is disabled? 

Once an account is disabled, the person will immediately lose access to the Network. They won't be notified when their account is disabled but they'll be signed out of the Network on all devices, and will not be able to sign back in. 
Disabling a member in Zoho Connect will not restrict the user from accessing the other Zoho apps your organization may use. 
If you'd like to provide access to the person again, you can simply enable the person's account. 
 
 

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