Manage Company Settings

Manage Company Settings

There are certain organization specific details, which help differentiate one organization from another. Zoho CRM recommends users with administrator profile to customize these company specific details, so that all users under an organization-specific account will have these common features.

Edit Company Settings

To change company settings

  1. Log in to Zoho CRM with Administrator profile.
  2. Go to Setup > General > Company Settings.
  3. Under Company Settings tab, click Edit icon.
  4. In the Company Settings pop-up, add the necessary details of your company.
  5. Click Save.

In order to give a personalized look to your account, Zoho CRM allows organizations to change the default logo to your company logo. The customized company logo will appear for all users within your CRM account.

  • The image file size should not exceed 20 KB.
  • For best results, the logo dimension should be 190 (width) by 65 (height) pixels.
  • The logo file format should be .jpg / .png / .gif.

To personalize logo

  1. Log in to Zoho CRM with Administrator/Super Administrator privileges.
  2. Go to Setup > General > Company Settings.
  3. In the Company Settings page, click the logo.

  4. Browse and upload the logo. The logo file should be .jpg / .png / .gif format.

Set Currency

Setting currency is an organization-specific feature. By default, the currency is set to US dollars ($). However, user(s) with Administrator privilege can change the currency settings depending on the organization's requirement. Based on the country locale you choose, the currency value will be updated for Quotes, Invoices, Campaigns and other billing related fields.

For instructions, please see: Managing multiple currencies.

Change Access URL

You can customize your access URL to one that suits your organization.

To change access URL
  1. Log in to Zoho CRM with Administrator privileges.
  2. Go to Setup > General > Company Settings.
  3. In the Company Settings page, click the Edit icon near Access URL.
  4. In the popup, enter the access URL you want and click Save.
Notes
Note:
Please keep the following points in mind when changing the access URL:
  1. Should have character length between 4 and 30.
  2. Should contain alphabets.
  3. Can contain numbers.
  4. Can contain underscore (only allowed special character).
  5. Should start either with an alphabet or a number.

Set Organization Time Zone

You can define a common time zone for your organization's Zoho CRM account. For workflow rules, a day will be calculated based on this time zone.

To set the organization's time zone

  1. Log in to Zoho CRM with Administrator privileges.
  2. Go to Setup > General > Company Settings.
  3. In the Company Settings page, under Locale Information click Edit icon .
  4. In the Locale Information pop-up, select the Time Zone from the drop-down list.
  5. Click Save.

Assign Super Administrator

The super administrator is the single point of contact for all communications regarding the transactions and bills from Zoho CRM. Only the super administrator of the organization's will hold the privilege to change an admin to super administrator. 

To select super administrator

  1. Log in to Zoho CRM.
  2. Go to Setup > General > Company Settings.
  3. In the Company Settings page, click Edit icon near the company name.
  4. In the Company Settings pop-up window, select the Super Admin from the list. This list will contain all active users with the default Administrator profile.
  5. Click Save.
Notes
Note
Notes
  • Only the active users with the default Administrator profile in Zoho CRM can be selected as the Super Administrator in an organization.
  • Only the super administrator can delete users in CRM.

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