The domain in my support email address (for example, support@zylkerinc.com) created in Desk is different from my company's domain email address (for example, zylkerinc.com). How can I change the support email address?

The domain in my support email address (for example, support@zylkerinc.com) created in Desk is different from my company's domain email address (for example, zylkerinc.com). How can I change the support email address?

You can create an email forwarding rule in Zoho Desk to change the support email address. For more information, see "Forwarding your Support Emails to Zoho Desk."