Manage File Storage
File Storage
It includes the space occupied by the images, attachments (records and email), email templates, and documents that are associated with a record. You can see the feature-wise storage break-up, for example mail-merge and documents. The used storage also includes the space occupied by data and files present in the recycle bin.
You can purchase additional file storage (minimum 5 GB) priced at USD 4/month for 5 GB. You can purchase up to 100 GB extra storage from the Manage Subscription page in your CRM account.
In storage details you can see the total space occupied by the files.
In usage details you can see the storage occupied by the individuals in your team.
To view the file storage
- Go to Setup > Data Administration > Storage.
- In the Storage page, click the File tab to view the total file storage and usage details.
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
Still can't find what you're looking for?
Write to us: support@zohoforms.com
Zoho Sheet Resources
Zoho Forms Resources
New to Zoho Sign?
Zoho Sign Resources
Sign, Paperless!
Zoho SalesIQ Resources
New to Zoho TeamInbox?
Zoho TeamInbox Resources
New to Zoho ZeptoMail?
Zoho DataPrep Resources
Design. Discuss. Deliver.
New to Zoho Workerly?
New to Zoho Recruit?
New to Bigin?
New to Zoho CRM?
New to Zoho Projects?
New to Zoho Sprints?
New to Zoho Assist?
Related Articles
Manage Data Storage Space
The storage space in Zoho CRM is divided into two categories: Data and File for a clearer representation. These categories are further classified into Storage and Usage details . Data storage It is the total space occupied by the records in the ...Troubleshooting Data Storage
1. My data storage was full, so I deleted many unnecessary records but the storage still shows as full and I cannot add new records or notes. The data and file storage in your organization is checked and updated once an hour. This means that it will ...How do I subscribe for additional file storage?
Zoho CRM offers file storage as given in this link. For additional file storage, follow these steps: Click Subscription > Manage your plan. In the Manage Subscription page, under Add Subscriptions, choose the Extra Storage Space from the drop-down ...Manage Users, Roles, and Permissions
As you proceed with setting up the CRM account, your next step will involve adding users and determining their roles and permissions based on which they will perform specific tasks. A user is the one who manages records within the organization, ...Manage Subscriptions
Free Edition users can try out the 15-day trial of other editions before making a purchase. Upgrade or Downgrade Edition To upgrade to any paid edition from the Free edition Go to the profile icon in the top-right and click Manage Subscription. ...