Manage File Storage Space | Online Help - Zoho CRM

Manage File Storage

File Storage

It includes the space occupied by the images, attachments (records and email), email templates, and documents that are associated with a record. You can see the feature-wise storage break-up, for example mail-merge and documents. The used storage also includes the space occupied by data and files present in the recycle bin.
You can purchase additional file storage (minimum 5 GB) priced at USD 4/month for 5 GB. You can purchase up to 100 GB extra storage from the Manage Subscription  page in your CRM account. 
In storage details you can see the total space occupied by the files.
In usage details you can see the storage occupied by the individuals in your team.

To view the file storage
  1. Go to Setup > Data Administration > Storage.
  2. In the Storage page, click the File tab to view the total file storage and usage details.

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